Logo of LuxSci

LuxSci

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Last updated on

Company health

Employee growth
10% increase in the last year
Web traffic
20% decrease in the last quarter

Ratings

G2
4.8/5
(76)
Glassdoor
5.0/5
(12)

LuxSci description

LuxSci is a healthcare-focused communication platform that helps organizations send secure and compliant messages. It offers a suite of tools including HIPAA-compliant email, text messaging, marketing automation, and online forms. LuxSci is designed for healthcare providers, payers, and suppliers who need to manage sensitive patient information securely. It emphasizes personalization, allowing users to tailor communications for better patient engagement and improved outcomes.


Who is LuxSci best for

LuxSci is a secure communication platform for healthcare organizations needing HIPAA-compliant email, text, and marketing automation. Praised for reliable performance and responsive customer support, users appreciate its robust security features and affordable pricing. However, some find the webmail interface outdated and initial setup complex.

  • Best for medium-sized businesses (101-1000 employees) in healthcare.

  • Ideal for healthcare providers, payers, and suppliers needing HIPAA-compliant communications.


LuxSci features

Supported

LuxSci encrypts data at rest with AES and in transit with TLS, PGP, and S/MIME.

Supported

LuxSci supports electronic signatures via its Ink Signatures feature.

Supported

LuxSci offers automation and API capabilities suitable for setting up automated emails.

Supported

LuxSci offers robust encryption, HIPAA compliance, and advanced security features for data protection.

Supported

LuxSci offers automated marketing campaigns based on customer behavior and preferences, through its Secure Marketing platform.


LuxSci reviews

We've summarised 76 LuxSci reviews (LuxSci G2 reviews) and summarised the main points below.

Pros of LuxSci
  • Excellent and responsive customer support, often praised for quick resolution times.
  • Strong security features and HIPAA compliance, ensuring secure communication.
  • Reliable uptime and performance.
  • Flexible and customizable email filtering and rules.
  • Affordable pricing for secure email services.
Cons of LuxSci
  • Webmail interface looks outdated and lacks modern features.
  • Initial setup and DNS configuration can be complex.
  • Limited integrations with communication platforms like Zoom or Teams.
  • Difficulty opening certain attachments.
  • Lack of a dedicated mobile application.

LuxSci alternatives

  • Logo of Paubox
    Paubox
    Seamless, secure email for healthcare. HIPAA compliant, no patient portals.
    Read more
  • Logo of EmailOpen
    EmailOpen
    Securely send, track, and manage business emails at scale.
    Read more
  • Logo of Spruce Health
    Spruce Health
    Secure patient messaging, telehealth, and faxing in one app.
    Read more
  • Logo of Hucu.ai
    Hucu.ai
    Secure healthcare messaging for HIPAA-compliant collaboration.
    Read more
  • Logo of Klara
    Klara
    Simplifies patient communication with texting, scheduling, and reminders.
    Read more
  • Logo of Luma Health
    Luma Health
    Automated patient engagement platform for easier healthcare communication.
    Read more

LuxSci FAQ

  • What is LuxSci and what does LuxSci do?

    LuxSci is a secure communication platform specializing in HIPAA-compliant email, text messaging, and marketing automation. Designed for healthcare providers, it prioritizes data security and personalization for improved patient engagement. LuxSci offers robust features like encryption, e-signatures, and automated workflows.

  • How does LuxSci integrate with other tools?

    LuxSci integrates with various email clients and platforms through its automation and API capabilities. It supports secure email protocols like TLS, PGP, and S/MIME, ensuring secure communication with other email services. However, it currently lacks direct integrations with communication platforms like Zoom or Teams.

  • What the main competitors of LuxSci?

    LuxSci competitors include Artera for patient communication, Microsoft 365 E5 Compliance for data security and compliance, and SolarWinds Network Management for network monitoring and management. Other alternatives include webMethods and Human Defense Platform.

  • Is LuxSci legit?

    Yes, LuxSci is a legitimate healthcare-focused communication platform known for its robust security and HIPAA compliance. Users appreciate its reliable performance and responsive customer support. However, some find the webmail interface outdated and initial setup complex.

  • How much does LuxSci cost?

    I couldn't find pricing details for LuxSci. Contact their sales team for product pricing information to determine if LuxSci is worth the investment for your needs.

  • Is LuxSci customer service good?

    LuxSci's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and efficiency in resolving issues quickly. While some documentation could be improved, direct support interactions are highly regarded for their clear and patient explanations.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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