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Mercury description
Mercury is a financial technology company offering banking and financial management tools specifically designed for startups. It provides FDIC-insured checking and savings accounts, credit cards, expense management, and integrations with accounting software. Mercury aims to simplify financial operations, offering a single platform for managing banking, expenses, invoicing, and bill payments. While not a bank itself, Mercury partners with established banks to provide these services.
Who is using Mercury?
Who is Mercury best for
Mercury is a financial platform built for startups, offering FDIC-insured accounts, expense management, and accounting integrations. Users praise its user-friendly interface, easy setup, and free transfers. However, some report account closures without clear explanations and slow customer support. Mercury simplifies startup finances, but potential users should be aware of these potential drawbacks.
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Ideal for startups of all sizes, particularly tech companies, freelancers, and solo founders.
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No specific industry fit data available.
Mercury features
Supported Mercury offers expense tracking, automated categorization, custom spending rules, and reimbursements. |
Supported Mercury integrates with QuickBooks for automatic expense management. |
Supported Mercury offers current accounts, corporate debit cards, and other banking services. |
Supported Mercury supports creating, sending, and tracking invoices, including integrations with various payment and accounting platforms. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Mercury reviews
We've summarised 154 Mercury reviews (Mercury TrustPilot reviews and Mercury G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation on both web and mobile app
- Simple and efficient account setup process
- Free international and domestic wire transfers
- Virtual card creation and management
- Multiple account creation for better financial organization
- Account closures without clear explanations or communication
- Unacceptable delays in customer support responses, sometimes taking days
- Slow processing times for transfers and check deposits (7-10 business days)
- Inconsistent application of compliance rules and requirements
- Lack of transparency regarding compliance and account closure reasons
Mercury pricing
The commentary is based on 36 reviews from Mercury G2 reviews and Mercury TrustPilot reviews.
Mercury offers free ACH and wire transfers, no minimum balance fees, and no monthly fees, making it attractive for startups. However, some users have experienced issues with account closures and holds on funds, impacting their perception of Mercury's value. Others mention low cash back rewards compared to competitors.
Users sentiment
See the Mercury pricing page.
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Mercury has a free plan.
Powerful business banking and finance essentials.
Everything Mercury offers, with more reimbursements and invoicing power.
Everything Mercury Plus offers, with advanced workflows and dedicated support.
Mercury alternatives
Mercury FAQ
Mercury is a financial technology platform built for startups. It offers FDIC-insured banking services, expense management tools, and accounting integrations. Mercury simplifies financial operations by providing a central hub for managing banking, expenses, and invoices, helping startups grow efficiently.
What is Mercury and what does Mercury do?
Mercury is a financial technology platform built for startups. It offers FDIC-insured banking services, expense management tools, and accounting integrations. Mercury simplifies financial operations by providing a central hub for managing banking, expenses, and invoices, helping startups grow efficiently.
Mercury integrates with QuickBooks for automated expense management and offers integrations with various payment and accounting platforms for invoicing. This streamlines accounting and financial operations for startups.
How does Mercury integrate with other tools?
Mercury integrates with QuickBooks for automated expense management and offers integrations with various payment and accounting platforms for invoicing. This streamlines accounting and financial operations for startups.
Alternatives to Mercury include Rho, Airbase, Brex, and SAP Concur. These platforms offer similar financial management tools for businesses, including expense tracking, corporate cards, and accounting integrations. Rho focuses on streamlining finances, Airbase targets mid-sized businesses, Brex emphasizes spend management, and SAP Concur specializes in travel and expense management.
What the main competitors of Mercury?
Alternatives to Mercury include Rho, Airbase, Brex, and SAP Concur. These platforms offer similar financial management tools for businesses, including expense tracking, corporate cards, and accounting integrations. Rho focuses on streamlining finances, Airbase targets mid-sized businesses, Brex emphasizes spend management, and SAP Concur specializes in travel and expense management.
Mercury is a legitimate financial technology company offering banking services through partnerships with established banks. User reviews highlight its user-friendly interface and efficient setup, while some concerns exist regarding account closures and customer support responsiveness. So, while generally safe, potential users should carefully consider these factors.
Is Mercury legit?
Mercury is a legitimate financial technology company offering banking services through partnerships with established banks. User reviews highlight its user-friendly interface and efficient setup, while some concerns exist regarding account closures and customer support responsiveness. So, while generally safe, potential users should carefully consider these factors.
Mercury offers a free plan, Mercury Plus for $35/month, and Mercury Pro for $350/month. There are additional paid add-ons for features like mass payments and international transactions. Is Mercury worth it for your business? It depends on your needs and budget.
How much does Mercury cost?
Mercury offers a free plan, Mercury Plus for $35/month, and Mercury Pro for $350/month. There are additional paid add-ons for features like mass payments and international transactions. Is Mercury worth it for your business? It depends on your needs and budget.
Customer reviews of Mercury's customer service are mixed. While some users praise the helpful and responsive support, others report slow response times, unhelpful support agents, and poor communication, especially regarding account closures and compliance issues.
Is Mercury customer service good?
Customer reviews of Mercury's customer service are mixed. While some users praise the helpful and responsive support, others report slow response times, unhelpful support agents, and poor communication, especially regarding account closures and compliance issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.