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Milestone XProtect description
Milestone XProtect is video management software designed to improve security and efficiency. It allows businesses to connect security cameras, sensors, and other devices to create a customized surveillance system. XProtect is available in different versions to suit various needs and experience levels, from small businesses to large organizations across a variety of industries. The software stands out with its open platform, allowing flexible integration of various devices and analytics for a comprehensive security solution. Milestone emphasizes a commitment to ethical and people-first data use.
Who is Milestone XProtect best for
Milestone XProtect is a video management software that improves security and efficiency. It allows businesses to connect security cameras, sensors, and other devices to create a customized surveillance system. We find that the open platform allows flexible integration of various devices and analytics for a comprehensive security solution. Users appreciate its smooth operation, robust navigation, and reliable playback, though some find the licensing and backup features costly.
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Perfect for SMBs to enterprises (1-1000+ employees) needing flexible, scalable video surveillance solutions.
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Versatile video surveillance across industries, offering tailored solutions for diverse security requirements and operational efficiencies.
Milestone XProtect features
Supported Customizable Surveillance System: Connects security cameras, sensors, and other devices to create a customized surveillance system. |
Supported Video Data Analytics: Provides actionable insights from video data through a combination of cameras, sensors, software, and analytics. |
Supported Open Platform Integration: Open platform software enabling flexible integration of various devices and analytics. |
Supported Scalable Solutions: Available in different versions to suit various needs and experience levels, from small businesses to large organizations. |
Supported Ethical and Responsible Data Use: Focuses on ethical and people-first data use. |
Supported VMS and VSaaS Options: Available as both video management software (VMS) and video surveillance as a service (VSaaS). |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Milestone XProtect reviews
We've summarised 29 Milestone XProtect reviews (Milestone XProtect TrustPilot reviews and Milestone XProtect G2 reviews) and summarised the main points below.
- User-friendly and aesthetically pleasing Smart Client GUI.
- Open platform with good customer support.
- Easy implementation and integration with various camera vendors.
- Smooth operation and stability of Recording, Event, and Management servers.
- Robust and easy navigation with granular security permissions.
- Reliable playback and video export functionality.
- Excellent integration with Lenel access control systems.
- High cost of backup features.
- Difficult camera driver installation and high power consumption.
- Firewall configuration for streaming can be complex.
- Limited customization of views in Smart Client.
- Server licensing is expensive, especially back licensing.
- System struggles with multiple users, requiring nightly reboots.
- Licensing process for new cameras is slow (over a week).
Milestone XProtect pricing
The commentary is based on 9 reviews from Milestone XProtect G2 reviews.
We find that Milestone XProtect is generally considered a pricey option, especially for backup features. Some users mention the cost being a drawback compared to other VMS brands, but many feel the robust features and excellent support justify the investment.
Users sentiment
Milestone XProtect alternatives
Avigilon UnityAI-powered video security system connecting cameras, access control, and analytics.Read more
Milestone XProtect FAQ
Milestone XProtect is a customizable video management software (VMS) suitable for businesses of all sizes. We find that it offers a range of features including video analytics, an open platform for device integration, and scalable solutions. It's available as both VMS and VSaaS.
What is Milestone XProtect and what does Milestone XProtect do?
Milestone XProtect is a customizable video management software (VMS) suitable for businesses of all sizes. We find that it offers a range of features including video analytics, an open platform for device integration, and scalable solutions. It's available as both VMS and VSaaS.
We find that Milestone XProtect offers excellent integration capabilities. Its open platform design ensures seamless compatibility with various devices and analytics solutions, allowing you to create a truly customized surveillance system. We've also heard positive feedback on its integration with Lenel access control systems.
How does Milestone XProtect integrate with other tools?
We find that Milestone XProtect offers excellent integration capabilities. Its open platform design ensures seamless compatibility with various devices and analytics solutions, allowing you to create a truly customized surveillance system. We've also heard positive feedback on its integration with Lenel access control systems.
We find that Milestone XProtect's main competitors include Avigilon Unity, VideoXpert, Rhombus, Axxon One, and LVT Platform. These alternatives offer similar video management and security features, often with varying focuses such as AI integration or cloud-based solutions.
What the main competitors of Milestone XProtect?
We find that Milestone XProtect's main competitors include Avigilon Unity, VideoXpert, Rhombus, Axxon One, and LVT Platform. These alternatives offer similar video management and security features, often with varying focuses such as AI integration or cloud-based solutions.
Yes, Milestone XProtect is a legitimate and well-known video management software (VMS) provider. We find that they are generally well-regarded for their robust features and open platform approach, though some users have noted the cost and implementation complexity.
Is Milestone XProtect legit?
Yes, Milestone XProtect is a legitimate and well-known video management software (VMS) provider. We find that they are generally well-regarded for their robust features and open platform approach, though some users have noted the cost and implementation complexity.
I'm sorry, but pricing information for Milestone XProtect is not available at this time. We recommend contacting Milestone directly for detailed pricing information.
How much does Milestone XProtect cost?
I'm sorry, but pricing information for Milestone XProtect is not available at this time. We recommend contacting Milestone directly for detailed pricing information.
We find that Milestone XProtect's customer service is generally viewed positively. Users mention the support team's responsiveness and helpfulness in resolving issues, even offering remote assistance. While some find the support process through resellers slow, the direct support from Milestone is praised for its effectiveness.
Is Milestone XProtect customer service good?
We find that Milestone XProtect's customer service is generally viewed positively. Users mention the support team's responsiveness and helpfulness in resolving issues, even offering remote assistance. While some find the support process through resellers slow, the direct support from Milestone is praised for its effectiveness.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.