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Mitchell RepairCenter

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Company health

Employee growth
1% increase in the last year
Web traffic
12% decrease in the last quarter

Ratings

G2
3.3/5
(3)
Capterra
3.4/5
(21)
Glassdoor
3.3/5
(500)

Mitchell RepairCenter description

Mitchell RepairCenter is a web-based software designed to make auto repair shops more efficient and profitable. It helps manage all aspects of the business, including scheduling repairs, generating estimates, tracking customer satisfaction, and handling insurance claims. This software is specifically designed for collision repair facilities looking to streamline their operations.


Who is Mitchell RepairCenter best for

Mitchell RepairCenter is designed to boost efficiency and profitability in auto repair shops. We find that it is especially useful for collision repair facilities seeking to streamline operations, generate estimates, track customer satisfaction, and handle insurance claims. Users particularly appreciate its comprehensive repair information and acceptance by insurance providers.

  • Perfect for medium-sized businesses (101-1000 employees) seeking streamlined workflows and enhanced profitability.

  • In our experience, Mitchell RepairCenter is a particularly strong fit for businesses in the Automotive/Aerospace/Defense sectors.


Mitchell RepairCenter features

Supported

Accounting software integration: Ability to integrate with accounting software.

Supported

Estimating platforms integration: Ability to integrate with platforms for creating estimates, such as Mitchell1.

Supported

Customer approvals: Ability to have customers electronically approve work.

Supported

Customer database: Ability to maintain a database of customer details, vehicle information, service history, and communications.

Supported

Labor tracking: Ability to track labor hours for each repair order.


Mitchell RepairCenter reviews

We've summarised 24 Mitchell RepairCenter reviews (Mitchell RepairCenter Software Advice reviews, Mitchell RepairCenter Capterra reviews and Mitchell RepairCenter G2 reviews) and summarised the main points below.

Pros of Mitchell RepairCenter
  • Comprehensive repair information, including diagrams and parts.
  • Easy to use for estimates and ordering parts.
  • Widely accepted by insurance providers and DRP programs.
  • Good customer service during the sales process.
  • Detailed wiring diagrams are highly praised.
Cons of Mitchell RepairCenter
  • High pricing and difficulty canceling contracts.
  • Software can be slow and prone to glitches/crashes.
  • Limited integrations with other shop management tools.
  • Lacks modern features like texting customers and mobile access.
  • Inconsistent data accuracy, especially for labor times.

Mitchell RepairCenter alternatives

  • Logo of NAPA TRACS
    NAPA TRACS
    Streamlines auto repair shop management for efficiency and growth.
    Read more
  • Logo of Tekmetric
    Tekmetric
    Streamlined shop management software built for modern auto repair.
    Read more
  • Logo of Shopmonkey
    Shopmonkey
    Streamlines auto shop management for happier customers and bigger profits.
    Read more
  • Logo of Shopgenie
    Shopgenie
    Streamlines auto shop management: bookings, CRM, marketing, and more.
    Read more
  • Logo of Workshop Software
    Workshop Software
    Streamlines auto repair shop management: scheduling, invoices, inventory.
    Read more
  • Logo of Manager SE
    Manager SE
    Streamlines auto shop workflow, boosting efficiency and profitability.
    Read more

Mitchell RepairCenter FAQ

  • What is Mitchell RepairCenter and what does Mitchell RepairCenter do?

    Mitchell RepairCenter is a web-based platform designed for auto repair shops, especially collision repair facilities. We find that it helps manage various aspects of their business, from scheduling and estimates to customer interactions and insurance claims. It streamlines operations but some users have noted issues with pricing and occasional software glitches.

  • How does Mitchell RepairCenter integrate with other tools?

    Mitchell RepairCenter integrates with platforms for generating estimates, such as Mitchell1, and offers accounting software integration. However, users have noted limited integrations with other shop management tools, which is a drawback to consider.

  • What the main competitors of Mitchell RepairCenter?

    We find that Mitchell RepairCenter's main competitors include NAPA TRACS, Tekmetric, Shopmonkey, Shopgenie, Workshop Software, and Manager SE. These alternatives offer similar features for auto repair shop management, streamlining various aspects of the business.

  • Is Mitchell RepairCenter legit?

    Mitchell RepairCenter is a legitimate software designed for auto repair shops. It's used by many businesses, and is generally well-regarded for its comprehensive repair information and ease of use for estimates. However, we've also found some users have mentioned concerns regarding pricing and occasional software glitches.

  • How much does Mitchell RepairCenter cost?

    I'm sorry, but we don't currently have pricing information available for Mitchell RepairCenter. We recommend checking their website or contacting their sales team directly for the most up-to-date pricing details.

  • Is Mitchell RepairCenter customer service good?

    We find that Mitchell RepairCenter's customer service receives mixed reviews. While some users mention good experiences during the sales process, others report unhelpful customer service and difficulty canceling contracts. Several users express frustration with the lack of support for software issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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