Logo of Motive

Motive

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Company health

Employee growth
14% increase in the last year
Web traffic
21% decrease in the last quarter

Ratings

G2
4.4/5
(558)
Capterra
4.5/5
(1608)
Glassdoor
4.0/5
(1270)

Motive description

Motive is a cloud-based fleet management software designed for businesses of all sizes. It brings together GPS tracking, dashcams, vehicle diagnostics, driver safety features, and fleet fuel card management into a single platform. Motive helps manage vehicles and equipment, track expenses, improve driver safety, and streamline operations, aiming to increase productivity and profitability. It is used by industries such as transportation, construction, and field services.


Who is Motive best for

Motive is a cloud-based fleet management software that offers GPS tracking, dashcams, vehicle diagnostics, and driver safety features. Users praise its easy-to-use interface, comprehensive reporting, and effective safety features. However, some have reported issues with customer service, billing, and ELD connectivity. Motive is best suited for businesses in the transportation and logistics industry looking to improve driver safety, optimize fleet operations, and gain real-time visibility into their vehicles.

  • Best for small, medium, and enterprise businesses.

  • Ideal for transportation and logistics companies.


Motive features

Supported

Motive supports tracking fuel consumption and identifying potential fuel savings. Its AI-powered platform analyzes vehicle telematics data to provide insights and coaching opportunities, leading to fuel consumption reduction. Features include real-time fuel usage data, low fuel alerts, fuel theft detection, route optimization, and GPS tracking.

Supported

Motive supports driver behavior monitoring, including speeding, harsh braking, and acceleration monitoring.

Supported

Motive platform allows for real-time tracking of vehicles on an interactive map. It collects GPS data every 30 seconds, also tracking changes in speed and bearing.

Supported

Motive supports driver management, including information, scheduling, and performance monitoring. It offers features like Driver Workflow for dispatch management, real-time insights into driver behavior, and an integrated platform for holistic fleet management.

Supported

Motive software fully supports the creation and management of Driver Vehicle Inspection Reports (DVIRs). It allows drivers to create electronic DVIRs, provides real-time reporting and alerts, enables a customizable inspection process, and ensures data visibility and management. It also ensures compliance with regulations and offers automated alerts for proactive management.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.26

Customer Service

Rather positive
+0.66

Ease of Use

Strongly positive
+0.77

Reliability and Performance

Neutral
+0.09

Ease of Implementation

Rather positive
+0.62

Scalability

Neutral
+0.17

Motive reviews

We've summarised 2166 Motive reviews (Motive GetApp reviews, Motive Software Advice reviews, Motive Capterra reviews and Motive G2 reviews) and summarised the main points below.

Pros of Motive
  • Easy-to-use interface and driver-friendly app.
  • Excellent and responsive customer support
  • The comprehensive reporting features are highly valued.
  • Safety features, especially driver coaching and dashcam footage, are praised for accident prevention and exoneration.
  • Effective GPS tracking for accurate location monitoring and ETA updates.
Cons of Motive
  • The accident videos are not long enough.
  • Customer service isn’t always helpful and resolution times can be slow.
  • Billing and pricing issues require manual monitoring.
  • There are frequent connectivity issues with the ELDs, especially for drivers out of the city.
  • Some users feel misled by sales representatives regarding pricing and contract terms.

Motive pricing

The commentary is based on 102 reviews from Motive Capterra reviews, Motive G2 reviews, Motive GetApp reviews and Motive Software Advice reviews.

Motive's pricing is considered competitive by some users, offering good value for its features. However, other users find it expensive, especially for smaller businesses or owner-operators. Several negative reviews mention billing issues, unexpected charges, and difficulty canceling subscriptions.

Users sentiment

Neutral
-0.26

Motive alternatives

  • Logo of Lytx
    Lytx
    Video telematics. Safer fleets. Lower costs. Improved driver behavior.
    Read more
  • Logo of Hawk Eye
    Hawk Eye
    Fleet management platform: GPS tracking, driver monitoring, and route optimization.
    Read more
  • Logo of Samsara
    motive vs Samsara
    Connected operations platform for improved efficiency and safety.
    Read more
  • Logo of Netradyne
    Netradyne
    AI-powered dashcams coach drivers, improving fleet safety and cutting risks.
    Read more
  • Logo of Vartana
    Vartana
    Faster B2B sales with instant credit approvals and flexible payments.
    Read more
  • Logo of LocoNav
    LocoNav
    GPS tracking and fleet management for smarter, safer, and more efficient operations.
    Read more

Motive FAQ

  • What is Motive and what does Motive do?

    Motive is a cloud-based fleet management software offering GPS tracking, dashcams, vehicle diagnostics, and driver safety features. It helps businesses improve driver safety, optimize fuel consumption, and streamline fleet operations, ultimately boosting productivity and profitability. It's ideal for transportation and logistics companies.

  • How does Motive integrate with other tools?

    Motive integrates with various platforms, including KeepTruckin, Samsara, and Verizon Connect. It also offers open APIs and webhooks, facilitating connections with other fleet management tools and software. This allows for seamless data exchange and workflow automation.

  • What the main competitors of Motive?

    Motive's main competitors include Samsara, Azuga Fleet, and GPS Trackit. These platforms offer similar fleet management functionalities, such as GPS tracking, driver behavior monitoring, and vehicle diagnostics. Samsara focuses on comprehensive physical operations management, while Azuga and GPS Trackit specialize in fleet tracking and optimization.

  • Is Motive legit?

    Motive is a legitimate fleet management software. User reviews highlight its ease of use, comprehensive reporting, and effective safety features. However, some users have reported issues with customer service, billing, and ELD connectivity. Consider these factors when evaluating if Motive is safe and suitable for your needs.

  • How much does Motive cost?

    I couldn't find pricing details for Motive. For the most current pricing information, it is recommended to visit the vendor's website or contact their sales team.

  • Is Motive customer service good?

    Motive customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others have experienced unhelpful agents and slow resolution times. Some also report difficulty understanding support staff due to language barriers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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