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MSP360 Managed Backup

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Company health

Employee growth
2% increase in the last year
Web traffic
20% decrease in the last quarter

Ratings

G2
4.5/5
(497)

MSP360 Managed Backup description

MSP360 Managed Backup is a backup and IT management software solution for businesses of all sizes. It offers centralized management, monitoring, and reporting of your data backups. The software protects data stored on Windows, Linux, and macOS computers, as well as Microsoft 365 and Google Workspace accounts. Backups can be stored on-premises or in the cloud using providers like AWS, Wasabi, and Azure. MSP360 simplifies data protection, remote access, and IT asset management.


Who is MSP360 Managed Backup best for

MSP360 Managed Backup simplifies data protection, remote access, and IT asset management for businesses of all sizes. Users praise its easy deployment, centralized dashboard, and cloud storage integration. However, some find the licensing model confusing and desire more robust API features. It's a good choice for IT teams needing streamlined backup and recovery.

  • Ideal for small to medium-sized businesses (SMBs) and internal IT teams.

  • Suitable for various sectors, particularly IT, media, and professional services.


MSP360 Managed Backup features

Supported

MSP360 Managed Backup supports backup and restore of Windows operating systems, including file-level recovery.

Supported

MSP360 Managed Backup supports remote access and control via its integrated remote desktop solution, MSP360 Managed Connect.

Supported

MSP360 Managed Backup supports storing backups on various cloud storage services like AWS, Azure, and Backblaze B2.

Supported

MSP360 Managed Backup offers a centralized dashboard to monitor and manage backups, replication, and restores.

Supported

MSP360 Managed Backup supports immutable backups for various cloud storage providers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.11

Customer Service

Rather positive
+0.47

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Strongly positive
+0.79

Ease of Implementation

Strongly positive
+1

Scalability

Rather positive
+0.33

MSP360 Managed Backup reviews

We've summarised 492 MSP360 Managed Backup reviews (MSP360 Managed Backup G2 reviews) and summarised the main points below.

Pros of MSP360 Managed Backup
  • Easy to deploy, configure, and troubleshoot.
  • Centralized dashboard for monitoring backup jobs.
  • Integrates with many cloud storage providers (AWS, Wasabi, Azure, Backblaze B2).
  • Flexible, with options for file, image, and VM backups.
  • Supports backups of Microsoft 365 and Google Workspace.
Cons of MSP360 Managed Backup
  • Confusing licensing model, difficult to understand which license is needed for what.
  • Limited user facing API for the management portal.
  • Lacks a central dashboard to manage a single environment with many servers.
  • Web portal login expiration is annoying.
  • No local storage immutable backups options.

MSP360 Managed Backup pricing

The commentary is based on 85 reviews from MSP360 Managed Backup G2 reviews.

MSP360 Managed Backup is praised for its affordability and flexible pricing model. Users appreciate the cost-effectiveness, especially for small businesses, and the ability to leverage various cloud storage providers to control costs. However, some find the licensing structure confusing.

Users sentiment

Neutral
+0.11

MSP360 Managed Backup alternatives

  • Logo of 365 Total Backup (formerly Altaro Office 365 Backup for MSPs)
    365 Total Backup (formerly Altaro Office 365 Backup for MSPs)
    Safeguards Microsoft 365 data for easy recovery by service providers.
    Read more
  • Logo of Axcient x360Sync
    Axcient x360Sync
    Secure cloud file sharing with continuous backup and recovery.
    Read more
  • Logo of CloudCare Cloud Backup
    CloudCare Cloud Backup
    Secure, automatic online backup for your files, accessible anywhere.
    Read more
  • Logo of MSP360 Backup
    MSP360 Backup
    Secure cloud backup for servers, workstations, and SaaS apps.
    Read more
  • Logo of IBM Storage Protect
    IBM Storage Protect
    Cloud backup and recovery protecting against ransomware and outages.
    Read more
  • Logo of Ahsay Backup
    Ahsay Backup
    Securely back up everything, anywhere, anytime. Restore easily.
    Read more

MSP360 Managed Backup FAQ

  • What is MSP360 Managed Backup and what does MSP360 Managed Backup do?

    MSP360 Managed Backup is a comprehensive backup and IT management platform for businesses. It offers centralized data protection for various systems (Windows, Linux, macOS), Microsoft 365, and Google Workspace, supporting both on-premises and cloud storage. MSP360 simplifies backup management, remote access, and IT asset monitoring through a user-friendly dashboard.

  • How does MSP360 Managed Backup integrate with other tools?

    MSP360 Managed Backup integrates with various cloud storage providers such as AWS, Wasabi, Azure, and Backblaze B2. It also supports Microsoft 365 and Google Workspace backups, and offers remote access via MSP360 Managed Connect.

  • What the main competitors of MSP360 Managed Backup?

    Top alternatives to MSP360 Managed Backup include Redstor Backup and Archiving, Magnus Box, Backup Exec, IDrive Online Backup, NAKIVO Backup & Replication, and Veeam Backup for Microsoft 365. These competitors offer similar backup and recovery functionalities, targeting businesses of various sizes with diverse data protection needs.

  • Is MSP360 Managed Backup legit?

    MSP360 Managed Backup is a legitimate and safe backup solution. It's known for its easy deployment and centralized dashboard, integrating with various cloud storage providers. However, some users find the licensing model confusing.

  • How much does MSP360 Managed Backup cost?

    I couldn't find pricing details for MSP360 Managed Backup. Contact their sales team for a customized quote based on your specific needs. Consider exploring alternative backup solutions if budget is a primary concern.

  • Is MSP360 Managed Backup customer service good?

    MSP360 Managed Backup customers generally praise the helpful and responsive customer support. While some users mention occasional inconsistencies in support quality and a preference for more direct communication options, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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