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N-able Take Control

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Ratings

G2
4.5/5
(146)

N-able Take Control description

N-able Take Control is a cloud-based software designed for IT support teams to access and fix computer issues remotely. It allows you to see and control a user's screen, as if you were right there with them. This tool works with Windows, Mac, and Linux devices and provides fast connections, customizable reports, and tools for troubleshooting. It also offers branding features and integrates with password managers for added security. Targeted at IT service providers, N-able Take Control helps resolve technical issues quickly and efficiently, no matter where your users are located.


Who is N-able Take Control best for

N-able Take Control helps IT teams resolve technical issues quickly. Users love its easy-to-use interface, fast connections, and helpful tools. However, some find the agent software resource-intensive and multi-monitor support clunky. Best for small to medium-sized IT service providers supporting Windows, Mac, and Linux devices.

  • Best for small to medium-sized IT service providers.

  • Ideal for IT and software companies.


N-able Take Control features

Supported

N-able Take Control supports remote access to Mac computers.

Supported

N-able Take Control supports remote access to Linux computers, including Ubuntu and Fedora.

Supported

N-able Take Control allows viewing and controlling remote desktops.

Supported

N-able Take Control supports remote access to Windows computers.

Supported

N-able Take Control supports monitoring Windows, Mac, and Linux systems.

Supported

N-able Take Control supports file transfers between local and remote computers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0.25

N-able Take Control reviews

We've summarised 142 N-able Take Control reviews (N-able Take Control G2 reviews) and summarised the main points below.

Pros of N-able Take Control
  • Easy to use and intuitive interface for remote connections.
  • Fast connection establishment in most cases.
  • Useful built-in tools like file transfer, command prompt, and registry editor.
  • Seamless integration with N-able RMM.
  • Reliable and stable connections, with automatic reconnection after interruptions.
Cons of N-able Take Control
  • Slow connections and occasional lag.
  • Agent software can be resource intensive, impacting performance on older machines.
  • Multi-monitor support is clunky and inefficient.
  • Lack of automatic session recording.
  • Limited customization options for web portal integration.

N-able Take Control pricing

The commentary is based on 7 reviews from N-able Take Control G2 reviews.

N-able Take Control offers competitive pricing and is considered a cost-effective remote support solution, especially for small businesses. It's praised for its per-technician licensing model, enabling flexibility for small teams with fixed monthly costs. However, some users suggest improvements to the licensing model to stand out from competitors.

Users sentiment

Neutral
+0

N-able Take Control alternatives

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    Splashtop SOS
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  • Logo of RemotePC
    RemotePC
    Access and control your computer from anywhere, on any device.
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  • Logo of ManageEngine Remote Access Plus
    ManageEngine Remote Access Plus
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    AnyDesk
    Fast, secure remote access to any computer or device.
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  • Logo of BeyondTrust Remote Support
    BeyondTrust Remote Support
    Secure remote access and support for any device, anywhere.
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N-able Take Control FAQ

  • What is N-able Take Control and what does N-able Take Control do?

    N-able Take Control is a cloud-based remote support software for IT teams. It provides remote access to Windows, Mac, and Linux devices, enabling screen control, file transfer, and troubleshooting tools. This software facilitates efficient and quick resolution of technical issues, regardless of user location.

  • How does N-able Take Control integrate with other tools?

    N-able Take Control integrates seamlessly with N-able RMM and supports various password managers. It also offers branding features for a customized user experience. More specific integration details are limited.

  • What the main competitors of N-able Take Control?

    Top alternatives to N-able Take Control include ManageEngine Endpoint Central, SolarWinds DameWare Mini Remote Control, Zoho Assist, and TeamViewer. These competitors offer similar remote access and support features for various operating systems.

  • Is N-able Take Control legit?

    Yes, N-able Take Control is a legitimate and safe remote access software used by IT professionals. It's known for its ease of use, fast connections, and useful tools, though some users have reported slow connections at times.

  • How much does N-able Take Control cost?

    I couldn't find pricing details for N-able Take Control. Contact N-able directly for product pricing or a personalized quote to determine if it fits your budget and needs.

  • Is N-able Take Control customer service good?

    Customer reviews on N-able Take Control's customer service are mixed. While some praise the helpful and readily available chat support, others express frustration with long support hours and a lack of precise solutions for troubleshooting problems.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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