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net2phone description
net2phone is a cloud-based phone system that helps businesses manage their communications. It offers a range of features, including voice calling, video conferencing, messaging, and call routing. With a focus on providing reliable service and innovative features, net2phone aims to empower organizations to work efficiently from anywhere. Its Huddle platform offers easy-to-use video conferencing with screen sharing, breakout rooms, and recording capabilities. net2phone caters to businesses of all sizes across various industries.
Who is net2phone best for
Net2phone is a cloud-based phone system ideal for businesses of all sizes, especially those with remote teams. Users praise its cost-effectiveness, user-friendly interface, and seamless integrations. However, some have reported issues with the mobile app and onboarding process. Huddle, net2phone's video conferencing platform, offers secure video meetings, screen sharing, and breakout rooms, making it a versatile communication solution.
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Ideal for small, medium, and large businesses.
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Strong fit for Healthcare, Real Estate, and Software/IT; suitable for Finance, Retail, Manufacturing, Hospitality, Media, and Non-profit.
net2phone features
Supported Net2phone Huddle supports secure video conferencing with encryption and passcode protection. |
Supported Net2phone supports video conferencing with screen sharing and collaboration tools through Huddle. |
Supported Screen sharing is supported in Huddle video conferencing. |
Supported Net2phone Huddle supports video recording, screen sharing, and voice/text chat. |
Supported Net2phone's Huddle supports video conferencing across devices and integrates with workplace tools. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
net2phone reviews
We've summarised 211 net2phone reviews (net2phone TrustPilot reviews, net2phone Capterra reviews and net2phone G2 reviews) and summarised the main points below.
- Cost-effective solution compared to traditional landlines and other VoIP providers.
- User-friendly administrative portal for managing phone system and making changes.
- Excellent customer support, often praised for being responsive and helpful.
- Seamless integration with Microsoft Teams and other platforms.
- Flexible system, allowing for remote work and easy customization of features.
- Onboarding process can be lengthy and difficult, especially for porting numbers and configuring equipment.
- Mobile app is glitchy and unreliable, impacting remote employees.
- Lack of transparency and communication regarding billing and services.
- Customer service, while generally helpful, can have inconsistent response times and technical expertise.
- Limited advanced features compared to competitors, such as call monitoring capabilities.
net2phone pricing
The commentary is based on 40 reviews from net2phone Capterra reviews and net2phone G2 reviews.
Net2phone is praised for its cost-effectiveness and competitive pricing, offering significant cost savings compared to other providers. Many reviewers highlight its affordability, while some mention unexpected fees. However, the overall sentiment suggests net2phone provides good value.
Users sentiment
See the net2phone pricing page.
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net2phone has a free trial.
Business Phone SystemUnified Web and Mobile ApplicationUnlimited Calling to U.S., Canada, Mexico40+ Unified Communication FeaturesVideo Conferencing (Limited)Internal Messaging (1-to-1)External SMS/MMS messaging
Everything in Essentials, plus:Unlimited International Calling (40+ Countries)Video Conferencing (Full Features)Internal messaging (groups and channels)Whatsapp Messaging (Coming Soon)AI Call TranscriptionAI Call SummaryMulti Device Support / Extension Mirroring
Everything in professional, plus:Advanced Analytics and ReportingAdvanced AI Features
Inbound & Outbound Voice CampaignsAutomatic Call Distribution (ACD)Auto DialersInteractive Voice Response (IVR)Agent & Supervisor RolesAnalytics & Reporting
Inbound & Outbound Voice CampaignsAutomatic Call Distribution (ACD)Auto DialersInteractive Voice Response (IVR)Agent & Supervisor RolesAnalytics & ReportingOmnichannel Unified InboxSocial MediaSMS and WhatsAppChatBotsEmail & WebChatWorkforce Management
net2phone alternatives
Huawei Enterprise Communications SolutionSeamless communication and collaboration for modern business.Read more
net2phone FAQ
net2phone is a cloud-based communication system providing voice calling, video conferencing, and messaging. It offers a user-friendly platform with features like screen sharing and call routing, suitable for businesses of all sizes looking for a cost-effective, flexible solution. It integrates with platforms like Microsoft Teams.
What is net2phone and what does net2phone do?
net2phone is a cloud-based communication system providing voice calling, video conferencing, and messaging. It offers a user-friendly platform with features like screen sharing and call routing, suitable for businesses of all sizes looking for a cost-effective, flexible solution. It integrates with platforms like Microsoft Teams.
net2phone integrates with Microsoft Teams and other platforms, allowing for a seamless transition between tools. It also offers a user-friendly administrative portal for managing the phone system and making changes. However, some users have reported difficulties with the mobile app and onboarding process.
How does net2phone integrate with other tools?
net2phone integrates with Microsoft Teams and other platforms, allowing for a seamless transition between tools. It also offers a user-friendly administrative portal for managing the phone system and making changes. However, some users have reported difficulties with the mobile app and onboarding process.
Top alternatives to net2phone include Ringover, RingCentral's RingEX, ULTATEL, 8x8 Work, and NUACOM. These competitors offer similar cloud-based communication features like video conferencing, messaging, and phone systems, often with varying specializations for different business needs.
What the main competitors of net2phone?
Top alternatives to net2phone include Ringover, RingCentral's RingEX, ULTATEL, 8x8 Work, and NUACOM. These competitors offer similar cloud-based communication features like video conferencing, messaging, and phone systems, often with varying specializations for different business needs.
Yes, net2phone is a legitimate cloud-based phone system provider. They offer various communication features, including video conferencing through their Huddle platform. User reviews praise net2phone for its cost-effectiveness and customer support. However, some users mention a complex onboarding process and mobile app glitches.
Is net2phone legit?
Yes, net2phone is a legitimate cloud-based phone system provider. They offer various communication features, including video conferencing through their Huddle platform. User reviews praise net2phone for its cost-effectiveness and customer support. However, some users mention a complex onboarding process and mobile app glitches.
Net2phone pricing starts at $19.99/month for the Essentials plan. The Professional plan is $24.99/month, while the Ultimate plan has custom pricing. They also offer Voice and Omni plans for $59.99 and $84.99 respectively. Several add-ons are available to enhance functionality.
How much does net2phone cost?
Net2phone pricing starts at $19.99/month for the Essentials plan. The Professional plan is $24.99/month, while the Ultimate plan has custom pricing. They also offer Voice and Omni plans for $59.99 and $84.99 respectively. Several add-ons are available to enhance functionality.
Net2phone's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced inconsistent response times and difficulty resolving complex technical issues. Some report excellent experiences, while others describe support as "horrendous".
Is net2phone customer service good?
Net2phone's customer service receives mixed reviews. While many users praise the helpful and responsive support team, others have experienced inconsistent response times and difficulty resolving complex technical issues. Some report excellent experiences, while others describe support as "horrendous".
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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