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Nexthink description
Nexthink is a software platform that helps IT departments improve employee experiences with their work computers. It monitors employee devices in real-time to identify potential problems before they impact work. This proactive approach helps IT teams be more efficient and improve employee satisfaction. Nexthink is used by many large companies worldwide and is known for its ability to manage many devices and its user-friendly interface.
What companies are using Nexthink?
Who is Nexthink best for
Nexthink is ideal for large enterprises looking to proactively improve their digital employee experience. It excels at real-time device monitoring and performance insights. Users praise its modern interface and excellent customer support, while some find the NQL data model complex. Nexthink helps IT teams ensure smooth and productive employee experiences.
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Best for large enterprises seeking to enhance their digital employee experience.
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Suitable for various industries focusing on employee experience and IT efficiency.
Nexthink features
Supported Nexthink monitors device performance, including CPU and disk metrics. |
Supported Nexthink allows setting up alerts triggered by exceeding predefined performance thresholds. |
Supported Nexthink offers real-time application and server performance monitoring with dashboards and alerts. |
Supported Nexthink supports VDI monitoring with its VDI Experience solution. |
Supported Nexthink can monitor Windows, MacOS, and Linux devices. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Nexthink reviews
We've summarised 247 Nexthink reviews (Nexthink G2 reviews) and summarised the main points below.
- Modern and easy-to-use interface.
- Excellent customer support.
- Proactive monitoring capabilities.
- Helpful training resources.
- Detailed device insights and performance metrics.
- NQL data model is not always intuitive.
- Some integrations can have issues.
- MacOS feature parity is lacking compared to Windows.
- Difficult to keep up with frequent updates.
- Nexthink Infinity SaaS platform still lacks some features of the older on-prem version.
Nexthink pricing
The commentary is based on 27 reviews from Nexthink G2 reviews.
No pricing information found.
Users sentiment
See the Nexthink pricing page.
Nexthink alternatives
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Nexthink FAQ
Nexthink is a digital experience monitoring platform that provides real-time insights into employee IT issues. It proactively identifies and resolves problems impacting productivity, enhancing employee satisfaction and streamlining IT operations. Nexthink offers device performance monitoring, threshold-based alerts, and VDI monitoring.
What is Nexthink and what does Nexthink do?
Nexthink is a digital experience monitoring platform that provides real-time insights into employee IT issues. It proactively identifies and resolves problems impacting productivity, enhancing employee satisfaction and streamlining IT operations. Nexthink offers device performance monitoring, threshold-based alerts, and VDI monitoring.
Nexthink integrates with other IT tools through its REST API and pre-built integrations. It connects with service desks, endpoint management systems, and other monitoring platforms to streamline workflows and enhance data insights. This allows for automated actions and a consolidated view of IT infrastructure.
How does Nexthink integrate with other tools?
Nexthink integrates with other IT tools through its REST API and pre-built integrations. It connects with service desks, endpoint management systems, and other monitoring platforms to streamline workflows and enhance data insights. This allows for automated actions and a consolidated view of IT infrastructure.
Nexthink's main competitors include LogicMonitor, 1E, xMatters, PagerDuty, and JumpCloud. These alternatives offer similar IT management, monitoring, and incident response capabilities, catering to various enterprise needs and budgets.
What the main competitors of Nexthink?
Nexthink's main competitors include LogicMonitor, 1E, xMatters, PagerDuty, and JumpCloud. These alternatives offer similar IT management, monitoring, and incident response capabilities, catering to various enterprise needs and budgets.
Yes, Nexthink is a legitimate and safe software platform. It's known for its proactive IT management and positive user reviews, especially regarding its modern interface and excellent customer support. Nexthink helps improve digital employee experience by monitoring devices and resolving potential issues.
Is Nexthink legit?
Yes, Nexthink is a legitimate and safe software platform. It's known for its proactive IT management and positive user reviews, especially regarding its modern interface and excellent customer support. Nexthink helps improve digital employee experience by monitoring devices and resolving potential issues.
Nexthink pricing is not publicly available. Contact Nexthink directly to get a customized quote based on your specific needs and requirements. Consider reaching out to their sales team to discuss product pricing and determine if Nexthink is worth the investment for your organization.
How much does Nexthink cost?
Nexthink pricing is not publicly available. Contact Nexthink directly to get a customized quote based on your specific needs and requirements. Consider reaching out to their sales team to discuss product pricing and determine if Nexthink is worth the investment for your organization.
Nexthink's customer support receives positive feedback. Reviewers praise the support team's responsiveness, helpfulness, and proactive approach. They highlight excellent training resources and account management. Some mention occasional difficulties, but overall, customer support is considered a strength.
Is Nexthink customer service good?
Nexthink's customer support receives positive feedback. Reviewers praise the support team's responsiveness, helpfulness, and proactive approach. They highlight excellent training resources and account management. Some mention occasional difficulties, but overall, customer support is considered a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.