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Oneteam

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Company health

Employee growth
3% increase in the last year
Web traffic
8% increase in the last quarter
Financing
July 2021 - $3M

Ratings

G2
4.5/5
(69)

Oneteam description

Oneteam is an employee communication app designed for businesses with many 'deskless' employees, such as retail or hospitality. It acts as a central hub replacing scattered communication methods like WhatsApp or bulletin boards. Oneteam offers features like instant messaging, employee training, surveys, and resource libraries, aiming to keep employees engaged and informed. The platform integrates with other business systems and boasts high engagement rates from companies like DPD and Toolstation.


Who is Oneteam best for

Oneteam is an employee communication app designed for deskless workers. It centralizes communication, replacing scattered methods like WhatsApp. Features include instant messaging, training, surveys, and resource libraries. Users praise its ease of use and effectiveness in reaching all employees, especially non-desk workers. However, some find the customization options limited and the image viewing cumbersome.

  • Best for medium-sized businesses.

  • Ideal for retail and hospitality.


Oneteam features

Supported

Oneteam offers a centralized communication hub called "The Hub," streamlining communication and keeping everyone informed.

Supported

Oneteam supports creating, assigning, and tracking online training courses, including onboarding, compliance, and professional development.

Supported

Oneteam supports surveys for collecting feedback.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather negative
-0.33

Oneteam reviews

We've summarised 60 Oneteam reviews (Oneteam G2 reviews) and summarised the main points below.

Pros of Oneteam
  • Easy to use and intuitive interface, particularly for posting updates and communicating.
  • Effective for reaching all employees, especially non-desk workers.
  • Useful features like training materials, tests, and surveys.
  • Excellent and responsive customer support.
Cons of Oneteam
  • Limited customization options, especially for branding and text formatting.
  • Some features, like the "My Documents" section, feel outdated and clash with the modern interface.
  • Difficulty finding older posts and articles; search functionality could be improved.
  • Image viewing is cumbersome, requiring closing and reopening each picture.

Oneteam pricing

The commentary is based on 2 reviews from Oneteam G2 reviews.

Oneteam offers a comprehensive suite of features like academies, forms, surveys, and events. While some users mention additional costs for optional features, many feel the platform provides good value for its robust communication and engagement capabilities.

See the Oneteam pricing page.

Starter
€149 / month For the first 100 users €1,49 / month for each additional user

Basic communication features like timeline, chat and document management, 5 onboarding courses, 5 e-learning courses, 2 forms, unlimited custom surveys and 1 pulse survey, general support via chat, email or phone, basic user roles and integrations.

Essential
€299 / month For the first 100 users €2,99 / month for each additional user

Unlimited communication groups, advanced audience targeting, create event calendar and messages translations, create unlimited onboarding courses, advanced audience targeting and use quizzes, unlimited e-learning courses, advanced audience targeting and use quizzes, 5 forms, advanced audience targeting, submission status and plus custom input fields like uploading files and signatures, 3 pulse surveys, results export, and advanced analytics, access to a team of customer success managers, app branding and integration with your HRM/WFM system

Professional
€399 / month For the first 100 users €3,99 / month for each additional user

Enterprise document management including Sharepoint integration and 1TB in document management, create the ultimate onboarding package with phased onboarding programs and Quiz feedback & hints, create a more advanced learning academy with learning paths, dynamic deadlines and quiz feedback & hints, advanced form permissions and routing, create unlimited pulse surveys, onboarding surveys and get advanced analytics for eNPS tracking, advanced admin roles, dedicated customer success manager


Oneteam alternatives

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    Connect, manage, and empower frontline teams.
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  • Logo of Cleary
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  • Logo of HUMANSTARSapp
    HUMANSTARSapp
    Connects employees, boosts engagement, streamlines internal comms.
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Oneteam FAQ

  • What is Oneteam and what does Oneteam do?

    Oneteam is an employee communication app for deskless workforces in industries like retail and hospitality. It centralizes communications, replacing fragmented methods like WhatsApp with features such as instant messaging, training, surveys, and resource libraries, boosting employee engagement and information access.

  • How does Oneteam integrate with other tools?

    Oneteam integrates with other business systems, though specific integrations aren't listed in the provided data. This integration is mentioned as a key feature, aiming to consolidate communication and streamline workflows.

  • What the main competitors of Oneteam?

    Alternatives to Oneteam include employee communication platforms like Speakap and Blink, which focus on frontline workers. More general alternatives, like Leapsome, Engagedly, and ClickUp, offer broader features for performance management and team collaboration. Rippling provides comprehensive employee management, encompassing HR, IT, and finance processes.

  • Is Oneteam legit?

    Oneteam is a legitimate employee communication app. User reviews praise its ease of use and effectiveness for reaching non-desk employees. It offers valuable features like training and surveys, indicating its focus on employee engagement and is safe to use.

  • How much does Oneteam cost?

    OneTeam's pricing is based on the number of users. The Starter plan begins at €149/month, Essential at €299/month, and Professional at €399/month, each for the first 100 users. Additional users are charged per user/month. Is OneTeam worth it for your internal communications needs? It depends on the features and user count you require.

  • Is Oneteam customer service good?

    Customers praise Oneteam's excellent and responsive customer support. Users appreciate the helpful support team and quick responses to questions. One user even mentioned a positive experience with a support employee who diligently documented and followed up on feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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