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Open Loyalty

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Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
4% decrease in the last quarter

Ratings

G2
4.4/5
(9)

Open Loyalty description

Open Loyalty is a customizable loyalty program platform designed for medium to large businesses. It uses a building-block approach, offering over 50 pre-built features like points, tiers, and rewards, to create personalized programs. Open Loyalty integrates seamlessly with existing systems through its API, ensuring data flows smoothly between your loyalty program and other business tools. The platform is available in both cloud-based and on-premise options, providing flexibility for different business needs.


Who is Open Loyalty best for

Open Loyalty is a customizable loyalty program platform. It offers over 50 pre-built features, including points, tiers, and rewards. The platform integrates with existing systems through its API and offers cloud-based and on-premise options. Open Loyalty is best for medium to large businesses seeking custom loyalty programs.

  • Best for medium-sized businesses.

  • Ideal for retail and ecommerce.


Open Loyalty features

Supported

Open Loyalty allows businesses to set up and manage loyalty programs that reward customers for repeat business, including features for earning/spending points, redeeming rewards, and tracking program effectiveness.

Supported

Open Loyalty allows users to create referral campaigns with detailed rules and rewards, including multi-level referral programs, customizable rewards, and safeguards to prevent fraudulent activities.

Supported

Customers can redeem points for rewards like discounts, free products, or other perks.

Supported

Open Loyalty supports defining membership tiers based on points earned.

Supported

Open Loyalty supports tiered loyalty programs with escalating benefits based on points, spending, or time since joining.


Open Loyalty pricing

The commentary is based on 1 reviews from Open Loyalty G2 reviews.

Open Loyalty offers attractive pricing, especially for cloud-based solutions, compared to competitors and on-premise alternatives. The flexible pricing model allows customization of support service levels, making it adaptable to various budgets. This allows businesses to implement loyalty programs without significant upfront investment.

See the Open Loyalty pricing page.


Open Loyalty alternatives

  • Logo of Comarch Loyalty Management
    Comarch Loyalty Management
    Builds and manages personalized loyalty programs, boosting customer engagement.
    Read more
  • Logo of White Label Loyalty
    White Label Loyalty
    Customizable loyalty programs, boosting engagement and retention.
    Read more
  • Logo of Epsilon PeopleCloud Loyalty
    Epsilon PeopleCloud Loyalty
    Builds stronger customer relationships with personalized loyalty programs.
    Read more
  • Logo of Smile.io
    Smile.io
    Customer loyalty programs that boost sales and retention.
    Read more
  • Logo of BON Loyalty
    BON Loyalty
    Boost sales and retention with customizable loyalty programs.
    Read more
  • Logo of LoyaltyLion
    LoyaltyLion
    Builds custom loyalty programs; rewards customers, boosts retention.
    Read more

Open Loyalty FAQ

  • What is Open Loyalty and what does Open Loyalty do?

    Open Loyalty is a customizable loyalty program platform for medium to large businesses. It offers over 50 pre-built features, including tiered programs, points, and rewards, and integrates with existing systems via API. Available in cloud-based and on-premise options, it empowers businesses to create personalized loyalty programs.

  • How does Open Loyalty integrate with other tools?

    Open Loyalty integrates with existing systems via its API. This allows for seamless data flow between the loyalty program and other business tools, ensuring efficient management and personalized customer experiences.

  • What the main competitors of Open Loyalty?

    Top alternatives to Open Loyalty include LoyaltyLion, SaaSquatch, and White Label Loyalty. These platforms offer similar features like tiered programs, points systems, and rewards management. For Shopify users, LoyaltyLion is a strong competitor, while SaaSquatch focuses on referral marketing.

  • Is Open Loyalty legit?

    Yes, Open Loyalty is a legitimate loyalty program platform. It's generally safe and suitable for medium to large businesses seeking customizable loyalty programs. They offer a building-block approach with over 50 pre-built features for personalized programs.

  • How much does Open Loyalty cost?

    Open Loyalty does not publicly disclose pricing information. Contact Open Loyalty directly to obtain product pricing details and determine if the product is worth the investment for your needs.

  • Is Open Loyalty customer service good?

    Open Loyalty's customer service is highly regarded by users, who praise the team's responsiveness, helpfulness, and openness to feedback. They are quick to address questions and resolve issues, contributing to a positive overall experience. While some documentation gaps exist, direct support readily compensates for this.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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