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Opendock description
Opendock is a cloud-based dock scheduling software designed for warehouses of all sizes. It provides a centralized platform to manage and schedule appointments with carriers, improving efficiency and reducing wait times. With Opendock, you can publish your warehouse schedule online, allowing carriers to book their own appointments. The software tracks truck arrival and departure times, automatically calculating performance data for each carrier. Opendock also provides valuable insights into key metrics, including on-time arrivals, delays, cancellations, and average lead times.
Who is Opendock best for
Opendock is a user-friendly dock scheduling software that streamlines warehouse operations by allowing carriers to self-book appointments. It offers a clear visual overview of dock activity, tracks key metrics like on-time arrivals and delays, and simplifies appointment management. Users praise its ease of use and comprehensive tracking capabilities, while some have noted limitations with handling spotted trailers and occasional technical issues.
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Best fit for small to medium-sized businesses.
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Ideal for warehouses and distribution centers.
Opendock features
Supported Opendock allows scheduling deliveries for specific dates and times. |
Opendock reviews
We've summarised 73 Opendock reviews (Opendock G2 reviews) and summarised the main points below.
- User-friendly platform with a simple interface.
- Provides comprehensive traceability of shipments.
- Easy to schedule and reschedule appointments, with automatic email notifications for no-shows.
- Provides a clear visual overview of dock operations.
- Fast and easy to track appointments.
- Colorful and well-organized layout.
- Multiple methods for sorting and scheduling appointments.
- Timely updates and good customer support.
- Easy setup and implementation.
- Helpful search appointments feature prevents double-booking.
- Limited functionality for handling spotted trailers that sit at a dock for extended periods.
- Difficulties logging in and occasional technical errors.
- Some carriers resist using the platform to create profiles and login.
- Reports section needs improvement, lacking filtering and total count features.
- Random service outages at unexpected times.
- Cancelled appointments remain visible on the calendar.
- Some users express frustration when their desired slot is filled but they have no other choice.
- The “owner” role has excessive power compared to “admins”.
- It can be difficult to quickly click on appointments in grid view without accidentally rescheduling them.
Opendock alternatives
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Opendock FAQ
Opendock is a cloud-based dock scheduling software for warehouses. It streamlines operations by allowing carriers to self-book appointments, tracking truck activity, and providing key performance metrics on arrivals, delays, and lead times. This improves efficiency and reduces wait times at the loading dock.
What is Opendock and what does Opendock do?
Opendock is a cloud-based dock scheduling software for warehouses. It streamlines operations by allowing carriers to self-book appointments, tracking truck activity, and providing key performance metrics on arrivals, delays, and lead times. This improves efficiency and reduces wait times at the loading dock.
There is no information available about specific integrations for Opendock. However, it's a cloud-based platform designed for warehouse dock scheduling, implying potential compatibility with other logistics and warehouse management systems.
How does Opendock integrate with other tools?
There is no information available about specific integrations for Opendock. However, it's a cloud-based platform designed for warehouse dock scheduling, implying potential compatibility with other logistics and warehouse management systems.
Alternatives to Opendock include Turvo, which offers similar logistics and supply chain management features. For broader appointment scheduling, consider options like Calendly.
What the main competitors of Opendock?
Alternatives to Opendock include Turvo, which offers similar logistics and supply chain management features. For broader appointment scheduling, consider options like Calendly.
Yes, Opendock is a legitimate cloud-based dock scheduling software. User reviews on Glassdoor rate it 3.8/5, praising its user-friendly interface and shipment tracking capabilities. While some users mention occasional technical issues and limited reporting features, Opendock appears to be a safe and useful tool for managing warehouse dock schedules.
Is Opendock legit?
Yes, Opendock is a legitimate cloud-based dock scheduling software. User reviews on Glassdoor rate it 3.8/5, praising its user-friendly interface and shipment tracking capabilities. While some users mention occasional technical issues and limited reporting features, Opendock appears to be a safe and useful tool for managing warehouse dock schedules.
I couldn't find pricing details for Opendock. Contact Opendock directly for product pricing or explore alternatives if budget is a concern.
How much does Opendock cost?
I couldn't find pricing details for Opendock. Contact Opendock directly for product pricing or explore alternatives if budget is a concern.
Customer reviews on Opendock's customer service are mixed. While some users praise the support team's responsiveness and helpfulness, particularly during setup, others have experienced difficulties getting timely assistance and resolving issues completely. A few users also miss the 24/7 phone support offered with the legacy version.
Is Opendock customer service good?
Customer reviews on Opendock's customer service are mixed. While some users praise the support team's responsiveness and helpfulness, particularly during setup, others have experienced difficulties getting timely assistance and resolving issues completely. A few users also miss the 24/7 phone support offered with the legacy version.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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