Logo of Freightos: The Online Freight Marketplace

Freightos: The Online Freight Marketplace

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Company health

Employee growth
2% increase in the last year
Web traffic
6% increase in the last quarter
Financing
June 2018 - $118M

Ratings

G2
3.8/5
(5)
TrustPilot
4.4/5
(65)
Glassdoor
4.1/5
(90)

Freightos: The Online Freight Marketplace description

Freightos is a digital platform designed to simplify international shipping. It lets businesses compare quotes from over 13,000 freight forwarders for air, ocean, and truck transport. This allows you to compare prices, delivery times, and manage all your shipments, regardless of the provider, on a single platform. This can save time on booking and managing shipments and potentially reduce shipping costs.


What companies are using Freightos: The Online Freight Marketplace?

Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co. is using Freightos: The Online Freight Marketplace
Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co.
Power WearHouse Inc is using Freightos: The Online Freight Marketplace
Power WearHouse Inc
ABB is using Freightos: The Online Freight Marketplace
ABB
Zapier is used by Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co., Power WearHouse Inc, ABB.

Who is Freightos: The Online Freight Marketplace best for

We find that Freightos is a good fit for companies looking to streamline international shipping. It's a platform that allows you to compare quotes, book shipments, and manage the process in one place. Users appreciate the user-friendly interface and competitive rates. However, be aware of potential issues like unexpected price increases and communication challenges with couriers.

  • Perfect for SMBs to enterprises seeking a streamlined solution to manage and optimize international shipments, regardless of size.

  • Best for companies in the Transportation & Logistics sector that want tools to simplify complex international freight processes.


Freightos: The Online Freight Marketplace features

Supported

Instant Freight Quote Comparison: Instantly compare air, ocean, and trucking freight quotes from 75+ providers with the perfect balance of price and transit time.

Supported

Shipment Booking with Vetted Providers: Book shipments with vetted providers, offering competitive pricing and reliable service.

Supported

Centralized Shipment Management: Manage all your shipments in one place, track their progress, and access key documents.

Supported

Access to Vetted Freight Providers Network: Gain access to a network of over 75 vetted freight providers.

Supported

Comprehensive Freight Tools Suite: Provides freight rate calculator, transit time calculator, import duty estimator, carbon emissions calculator, and container shipping cost calculator.

Supported

Expert Support for International Shipping: Freightos offers expert support to help customers navigate the complexities of international freight shipping.

Supported

Real-time Shipment Tracking and Visibility: Freightos provides real-time visibility into shipment status and location, allowing customers to track their cargo throughout its journey.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.45

Freightos: The Online Freight Marketplace reviews

We've summarised 70 Freightos: The Online Freight Marketplace reviews (Freightos: The Online Freight Marketplace TrustPilot reviews and Freightos: The Online Freight Marketplace G2 reviews) and summarised the main points below.

Pros of Freightos: The Online Freight Marketplace
  • User-friendly website and platform for easy shipment management.
  • Competitive shipping rates and multiple courier options.
  • Excellent customer support via live chat, email, and phone.
  • Provides helpful resources and guides for first-time importers.
  • Comprehensive tracking and updates throughout the shipping process.
Cons of Freightos: The Online Freight Marketplace
  • Unexpected price increases after booking, sometimes by thousands of dollars.
  • Inconsistent communication with third-party couriers can be difficult.
  • Platform fee not included in initial quote, adding a 3% surprise cost.
  • Lack of clear information on service areas on the main website.

Freightos: The Online Freight Marketplace pricing

The commentary is based on 6 reviews from Freightos: The Online Freight Marketplace G2 reviews and Freightos: The Online Freight Marketplace TrustPilot reviews.

We find Freightos's pricing to be generally well-regarded for its competitive quotes and transparent options. However, we did see some negative feedback concerning unexpected costs and fees, particularly with customs brokerage. Some users experienced significantly higher final costs than initially quoted.

Users sentiment

Neutral
+0.2

See the Freightos: The Online Freight Marketplace pricing page.


Freightos: The Online Freight Marketplace alternatives

  • Logo of WebCargo
    WebCargo
    Instantly compare and book air cargo, simplifying shipping.
    Read more
  • Logo of Haven
    Haven
    Startup accounting, taxes, and financial insights for growth.
    Read more
  • Logo of Kargo
    Kargo
    Premium mobile ads, reaching the right audience, simply.
    Read more
  • Logo of cargo.one
    cargo.one
    Book air cargo fast, compare rates, automate quotes.
    Read more
  • Logo of Descartes Forwarder Enterprise Suite
    Descartes Forwarder Enterprise Suite
    Streamlines freight forwarding: operations, accounting, and customer visibility.
    Read more
  • Logo of Quotiss
    Quotiss
    Streamlines freight sales: instant quotes, rate management, lead tracking.
    Read more

Freightos: The Online Freight Marketplace FAQ

  • What is Freightos: The Online Freight Marketplace and what does Freightos: The Online Freight Marketplace do?

    Freightos is an online freight marketplace that helps businesses compare and book international shipping. We find it simplifies freight quoting, booking, and shipment management by connecting businesses with a large network of freight forwarders for various transport modes. It offers tools for tracking, managing shipments, and comparing costs.

  • How does Freightos: The Online Freight Marketplace integrate with other tools?

    There is no information available regarding Freightos integrations with other tools. We recommend checking their website or contacting their sales team for the most up-to-date details.

  • What the main competitors of Freightos: The Online Freight Marketplace?

    We find that Freightos's main competitors include WebCargo and cargo.one, both offering instant air cargo booking and rate comparisons. Descartes Forwarder Enterprise Suite and Quotiss also compete, focusing on streamlining freight forwarding operations and sales, respectively.

  • Is Freightos: The Online Freight Marketplace legit?

    Freightos is a legitimate platform, but user reviews reveal some issues. While many appreciate its ease of use and competitive rates, others have experienced unexpected price hikes and communication problems. We advise careful consideration and due diligence.

  • How much does Freightos: The Online Freight Marketplace cost?

    Freightos doesn't publicly share pricing details for its services. To get specific pricing, you'll need to contact them directly for a customized quote based on your shipping needs.

  • Is Freightos: The Online Freight Marketplace customer service good?

    We find that Freightos's customer service receives mixed reviews. While some users praise the helpful support and communication, others have experienced significant issues with unresponsive representatives and a lack of accountability, especially regarding unexpected costs and damaged goods.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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