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Operix description
Operix is a field operations platform designed for contractors, particularly in HVAC and related fields. It aims to streamline business operations for companies of all sizes by connecting field teams with the office in real time. Operix offers features such as scheduling, dispatching, invoicing, payroll, and timesheets, all within a single platform. It integrates with accounting systems to provide a centralized view of business performance and automates tasks to reduce manual work. Operix promises improved efficiency, profitability, and real-time insights for better decision-making.
Who is Operix best for
Operix is a field operations platform designed for commercial contractors, especially those in HVAC. It connects field teams with the office in real-time, streamlining scheduling, dispatching, invoicing, and payroll. Users praise Operix's excellent customer support and user-friendly interface. However, some users have reported issues with credit holds and service report delivery. Operix integrates with accounting systems like Sage, though occasional syncing problems have been noted.
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Best for small to medium-sized businesses (1-1000 employees) in contracting.
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Ideal for commercial contractors, especially HVAC, seeking streamlined operations.
Operix features
Supported Operix provides tools for scheduling and dispatching field technicians, optimizing their routes and assignments for increased efficiency. |
Supported Operix streamlines invoicing and billing processes, automating payment collection and tracking to improve cash flow. |
Supported Operix manages payroll calculations and processing, integrating with accounting systems to ensure accurate and timely payments. |
Supported Operix tracks employee timesheets and work hours, automating data entry and reporting for simplified payroll processing. |
Supported Operix facilitates real-time communication between field teams and the office, enabling seamless data exchange and collaboration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Operix reviews
We've summarised 29 Operix reviews (Operix G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, especially from Tiffany.
- Easy to use and navigate, with a user-friendly interface.
- Provides real-time information sharing between field teams and the office.
- Streamlines business operations and improves efficiency.
- Strong integration with Sage accounting software.
- Credit holds are bypassed in the field, undermining the credit hold feature in Service Management.
- Service reports are not reliably delivered to the designated recipients.
- Lacks a dedicated mobile app with full work order completion functionality.
- All jobs, including closed and completed ones, are displayed without filtering options.
- Manual labor entries in field reports do not import to payroll records.
- Occasional syncing issues between Operix and Sage accounting software.
Operix alternatives
WorkizField service management software streamlines scheduling, dispatching, and invoicing.Read more
ServiceTitanStreamlines home service business operations, boosts sales, and delights customers.Read more
Dynamics 365 Field ServiceStreamlines field service operations, boosts productivity, and delights customers.Read more
Operix FAQ
Operix is a field operations platform designed for HVAC and related contractors. It streamlines business operations by connecting field teams with the office in real time. Operix offers scheduling, dispatching, invoicing, and payroll features, improving efficiency and providing real-time insights.
What is Operix and what does Operix do?
Operix is a field operations platform designed for HVAC and related contractors. It streamlines business operations by connecting field teams with the office in real time. Operix offers scheduling, dispatching, invoicing, and payroll features, improving efficiency and providing real-time insights.
Operix integrates with accounting systems, notably Sage, to streamline payroll and provide a centralized financial overview. It also facilitates real-time communication between field teams and the office, enabling seamless data exchange. However, users have reported occasional syncing issues with Sage.
How does Operix integrate with other tools?
Operix integrates with accounting systems, notably Sage, to streamline payroll and provide a centralized financial overview. It also facilitates real-time communication between field teams and the office, enabling seamless data exchange. However, users have reported occasional syncing issues with Sage.
Top alternatives to Operix include ServiceTrade, Simpro, and Jobber. These platforms offer similar features for streamlining field service operations, managing clients, scheduling, invoicing, and improving overall efficiency for contractors. JobTread is another option, specializing in construction project management.
What the main competitors of Operix?
Top alternatives to Operix include ServiceTrade, Simpro, and Jobber. These platforms offer similar features for streamlining field service operations, managing clients, scheduling, invoicing, and improving overall efficiency for contractors. JobTread is another option, specializing in construction project management.
Operix appears to be a legitimate platform. User reviews on G2 rate it 4.8/5, praising its ease of use and real-time information sharing. While some users mention syncing issues and other desired features, the overall sentiment suggests Operix is a safe and useful tool for field operations.
Is Operix legit?
Operix appears to be a legitimate platform. User reviews on G2 rate it 4.8/5, praising its ease of use and real-time information sharing. While some users mention syncing issues and other desired features, the overall sentiment suggests Operix is a safe and useful tool for field operations.
I couldn't find pricing information for Operix. Contact Operix directly to discuss pricing and determine if the product is worth the investment for your needs.
How much does Operix cost?
I couldn't find pricing information for Operix. Contact Operix directly to discuss pricing and determine if the product is worth the investment for your needs.
Operix customers consistently praise the excellent customer service, highlighting the responsiveness and helpfulness of support staff, especially Tiffany. While some users mention occasional software glitches, the overall sentiment towards customer service is overwhelmingly positive.
Is Operix customer service good?
Operix customers consistently praise the excellent customer service, highlighting the responsiveness and helpfulness of support staff, especially Tiffany. While some users mention occasional software glitches, the overall sentiment towards customer service is overwhelmingly positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.