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PayU

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Last updated on

Company health

Employee growth
7% increase in the last year
Web traffic
6% increase in the last quarter

Ratings

G2
3.0/5
(21)

PayU description

PayU is a global payment processing platform that helps businesses accept online payments from customers worldwide. It offers a wide range of payment methods popular in different countries, simplifying your ability to sell internationally. PayU focuses on providing payment solutions in emerging markets, helping businesses navigate the specific challenges and opportunities these regions present. With a focus on security and reliability, PayU aims to make international online payments smoother for businesses of all sizes.


Who is PayU best for

PayU is a global payment platform best for small businesses seeking to expand internationally, especially in emerging markets. Users praise its easy integration, diverse payment options, and lack of setup fees. However, some report issues with unauthorized charges, unresponsive customer support, and high transaction fees.

  • Best for small businesses, less suitable for enterprises.

  • No specific industry fit data available.


PayU features

Supported

PayU accepts credit cards, debit cards, net banking, UPI, wallets, and international payments.

Supported

PayU offers various payment methods, BNPL, installments, and handles refunds.

Supported

PayU provides a robust API for integration and data access.

Supported

PayU offers real-time insights, customizable reports, and AI-powered analytics.

Supported

PayU enables businesses to accept payments from customers in 150+ countries and 130+ currencies.

Supported

PayU offers robust built-in security measures, including PCI DSS compliance and data encryption.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.33

PayU reviews

We've summarised 21 PayU reviews (PayU G2 reviews) and summarised the main points below.

Pros of PayU
  • Easy payment integrations for websites and e-commerce platforms.
  • Wide range of payment options including UPI, wallets, and international methods.
  • No setup fees and a pay-as-you-go model.
  • User-friendly interface for both merchants and customers.
  • Real-time reporting and analysis.
Cons of PayU
  • Unauthorized service charges and difficulties getting refunds.
  • Unresponsive customer support and account managers.
  • Payment failures and delayed refunds.
  • High transaction fees (2-3%).
  • Account activation and verification delays.

PayU pricing

The commentary is based on 8 reviews from PayU G2 reviews.

PayU's pricing structure, including transaction fees and a pay-as-you-go model, is generally viewed as reasonable, especially for its no-code solutions. However, some users have raised concerns about the transaction fees for bulk and international transactions, wishing for lower rates.

Users sentiment

Rather positive
+0.33

PayU alternatives

  • Logo of ACI Secure eCommerce
    ACI Secure eCommerce
    Frictionless payments, global reach, boosted sales, fraud protection.
    Read more
  • Logo of Stripe Connect
    Stripe Connect
    Accept and send payments globally, effortlessly.
    Read more
  • Logo of Stripe Payments
    Stripe Payments
    Accept online payments easily, reliably, and globally. Scales with you.
    Read more
  • Logo of Stripe Invoicing
    Stripe Invoicing
    Recurring billing, automated, customizable. Get paid faster.
    Read more
  • Logo of Stripe Atlas
    Stripe Atlas
    Incorporate, get funded, and run your US company easily.
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  • Logo of Stripe Revenue Recognition
    Stripe Revenue Recognition
    Automates revenue tracking for Stripe, simplifying financial reports.
    Read more

PayU FAQ

  • What is PayU and what does PayU do?

    PayU is a global payment platform enabling businesses to accept online payments from customers worldwide. It offers various payment methods, focusing on emerging markets. PayU simplifies international transactions, providing security and reliability for businesses of all sizes.

  • How does PayU integrate with other tools?

    PayU integrates with various platforms through its robust API, facilitating seamless data access and integration with e-commerce platforms and websites. It supports a wide array of payment methods, including credit cards, debit cards, net banking, UPI, and wallets.

  • What the main competitors of PayU?

    PayU competes with other payment gateways like Authorize.net, Checkout.com, Razorpay, NMI, PayPal, and BILL AP/AR. These alternatives offer various features for online payment processing, catering to different business sizes and needs.

  • Is PayU legit?

    PayU is a legitimate payment platform offering diverse options, especially for businesses in emerging markets. However, some users report issues with customer service and fees. Do your research to determine if PayU is safe and the right fit for your specific needs.

  • How much does PayU cost?

    PayU doesn't publicly disclose its pricing information. Contact their sales team for a customized quote based on your specific business needs and transaction volume. Consider factors like transaction fees and setup costs when evaluating if PayU is worth it for your business.

  • Is PayU customer service good?

    PayU's customer service receives mixed reviews. While some users appreciate the easy payment integrations and variety of payment options, others express frustration with unresponsive staff, unauthorized charges, and difficulties obtaining refunds. Consider these varying experiences when evaluating PayU.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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