Logo of Stripe Connect

Stripe Connect

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Company health

Employee growth
24% increase in the last year
Web traffic
5% increase in the last quarter
Financing
November 2023 - $9B

Ratings

G2
4.4/5
(225)
Glassdoor
3.6/5
(949)

Stripe Connect description

Stripe Connect lets businesses integrate payments into their platforms or marketplaces. Through its APIs, Connect handles onboarding, payouts, and other complexities of managing payments for multiple vendors or sellers. This allows businesses to focus on their core product without building a payment system from scratch.


Who is Stripe Connect best for

Stripe Connect helps businesses of all sizes integrate payments into their platforms. Users praise its versatile payment options, easy implementation, and rich features. However, some users have reported issues with customer support, particularly regarding fraud and disputes. It's ideal for e-commerce platforms and marketplaces looking for a comprehensive payment solution.

  • Ideal for small, medium, and enterprise businesses seeking integrated payment solutions.

  • Best fit for E-commerce, Retail, Finance, and various other industries needing streamlined payments.


Stripe Connect features

Supported

Stripe Connect offers multiple onboarding options including Stripe-hosted, embedded, and custom-built onboarding processes to cater to different business needs.

Supported

Stripe Connect supports online, mobile, and point-of-sale payments, as well as subscriptions, invoicing, and automatic tax collection on a global scale.

Supported

Stripe Connect offers various payout options, including instant payouts, scheduled payouts, and global payouts, along with routing flexibility and account top-up capabilities.

Supported

Stripe Connect enables businesses to manage revenue streams through revenue sharing, fees, markup, pricing tools, and margin reports.

Supported

Stripe Connect provides reports, analytics, and custom insights for businesses to monitor their platform's performance and user activity.

Supported

Stripe Connect offers platform management features including user management, risk management, payout management, and role-based access control.

Supported

Stripe Connect includes verification and screening processes to mitigate risk and ensure compliance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-1

Ease of Use

Rather positive
+0.54

Reliability and Performance

Neutral
-0.2

Ease of Implementation

Strongly positive
+1

Stripe Connect reviews

We've summarised 225 Stripe Connect reviews (Stripe Connect G2 reviews) and summarised the main points below.

Pros of Stripe Connect
  • Versatile payment system with various options and an intuitive dashboard
  • Easy to implement and integrate with various platforms and APIs
  • Wide range of features for managing payments and payouts
  • Fast and secure payment processing with fraud detection tools
  • Comprehensive documentation and online resources available
Cons of Stripe Connect
  • Unreliable and unhelpful customer support, especially regarding fraud and disputes
  • Difficulty recovering funds and lack of accountability from Stripe
  • Lack of clear resolution process for disputes and chargebacks
  • Slow customer support response times, sometimes exceeding 48 hours
  • Account verification issues and unclear communication about required information

Stripe Connect pricing

The commentary is based on 23 reviews from Stripe Connect G2 reviews.

Stripe Connect's pricing is generally considered competitive, especially for its features. However, some users find the fees high, particularly for complex payment methods or high transaction volumes. Others mention the lack of transparency regarding pricing. Nonprofits seeking lower fees may explore alternatives.

Users sentiment

Strongly negative
-1

See the Stripe Connect pricing page.


Stripe Connect alternatives

  • Logo of checkout.com
    checkout.com
    Global payments platform simplifying complex transactions for growth.
    Read more
  • Logo of BlueSnap
    BlueSnap
    Streamlines global payments, boosting sales and cutting costs.
    Read more
  • Logo of PayU
    PayU
    Global payments platform simplifying cross-border transactions.
    Read more
  • Logo of Trolley
    Trolley
    Global payouts, simplified. Automated. Compliant. Scales with you.
    Read more
  • Logo of Planet Payments
    Planet Payments
    Global payment processing made simple, secure, and flexible.
    Read more
  • Logo of ACI Secure eCommerce
    ACI Secure eCommerce
    Frictionless payments, global reach, boosted sales, fraud protection.
    Read more

Stripe Connect FAQ

  • What is Stripe Connect and what does Stripe Connect do?

    Stripe Connect enables businesses to incorporate integrated payment solutions into their platforms. It simplifies onboarding, payouts, and payment management for multiple parties, allowing businesses to prioritize core operations. It offers versatile payment options, easy integration, and various payment management features.

  • How does Stripe Connect integrate with other tools?

    Stripe Connect integrates with various platforms and APIs for seamless payment processing. It supports onboarding, payouts, and other payment complexities, enabling businesses to focus on their core products without building a payment system. This flexibility makes it a versatile tool for managing payments within different applications.

  • What the main competitors of Stripe Connect?

    Top Stripe Connect competitors include Authorize.net, ConnectPay by Comdata, and Finix. These alternatives offer similar payment processing and payout functionalities for businesses seeking options to Stripe Connect.

  • Is Stripe Connect legit?

    Yes, Stripe Connect is a legitimate payment platform utilized by many businesses. It offers a convenient way to manage marketplace payments, but some users have reported issues with customer service and dispute resolution. Despite these challenges, it remains a popular choice for businesses needing integrated payment solutions.

  • How much does Stripe Connect cost?

    Stripe Connect's pricing isn't publicly listed. For specific product pricing details, it's recommended to contact Stripe directly or visit their official website. This will ensure you get the most current and accurate pricing information.

  • Is Stripe Connect customer service good?

    Stripe Connect's customer service receives mixed reviews. While some users praise the helpful documentation and developer-friendly resources, others express frustration with slow response times and unhelpful support, especially regarding disputes and fraud. Many report difficulty recovering funds and a lack of clear resolution processes.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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