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Ping Identity Customer360 description
Ping Identity Customer360 is a comprehensive authentication solution designed for mid-size and large businesses. Its focus is on simplifying and securing user access to various resources within a company. What sets it apart is its passwordless approach, utilizing biometrics, device authentication, and the FIDO2 standard for heightened security and user convenience. This translates to streamlined digital experiences for employees, boosting productivity and potentially reducing IT support needs.
Who is Ping Identity Customer360 best for
Ping Identity Customer360 offers passwordless authentication for mid-size and large businesses. Users praise its robust security and multi-factor authentication options, while some find the setup complex. It streamlines user access, boosting productivity and potentially reducing IT support needs.
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Best for medium to large businesses seeking enhanced security and streamlined access.
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Suitable for various industries focused on improving user experience and security.
Ping Identity Customer360 features
Supported Ping Identity Customer360 supports passwordless authentication using methods like biometrics, device authentication, and FIDO2 standards. |
Supported It leverages the Ping Intelligent Identity platform and other technologies, including the FIDO2 standard, to enable passwordless experiences. |
Supported Supports passwordless access to a variety of resources and applications. |
Supported Reduces security vulnerabilities associated with passwords, such as phishing and credential stuffing. |
Supported Streamlines the login process, eliminating the need for users to remember and manage multiple passwords. |
Supported Helps businesses achieve compliance with industry regulations related to data security and access management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Ping Identity Customer360 reviews
We've summarised 78 Ping Identity Customer360 reviews (Ping Identity Customer360 G2 reviews) and summarised the main points below.
- PingDirectory's high performance and scalability for handling large data volumes.
- Robust support for various authentication protocols in PingDirectory (LDAP, SAML).
- PingFederate's ease of configuring IDP and SP initiated connections.
- Multiple authentication factor options available in PingID (email OTP, mobile, Yubikey).
- PingID's seamless integration with various devices and operating systems.
- Limited logging information in PingID, lacking details like source IP.
- Occasional delays in PingID push notifications, requiring manual code entry.
- PingDirectory setup and configuration can be complex, requiring specialized knowledge.
- Potential for multiple policies for the same connection in PingDirectory, leading to outages.
- Outdated UI design for PingID.
Ping Identity Customer360 alternatives
Ping Identity Customer360 FAQ
Ping Identity Customer360 is a robust authentication solution specializing in passwordless access for enhanced security. It utilizes biometrics, device authentication, and FIDO2 standards to streamline user access, improve productivity, and simplify digital experiences. It's ideal for mid-size and large businesses.
What is Ping Identity Customer360 and what does Ping Identity Customer360 do?
Ping Identity Customer360 is a robust authentication solution specializing in passwordless access for enhanced security. It utilizes biometrics, device authentication, and FIDO2 standards to streamline user access, improve productivity, and simplify digital experiences. It's ideal for mid-size and large businesses.
Ping Identity Customer360 integrates seamlessly with various devices and operating systems for passwordless authentication using biometrics and the FIDO2 standard. It supports multi-factor authentication (MFA) and robust security measures. More specific integration details are not readily available.
How does Ping Identity Customer360 integrate with other tools?
Ping Identity Customer360 integrates seamlessly with various devices and operating systems for passwordless authentication using biometrics and the FIDO2 standard. It supports multi-factor authentication (MFA) and robust security measures. More specific integration details are not readily available.
Alternatives to Ping Identity Customer360 include passwordless authentication solutions such as Microsoft Azure Active Directory and Okta, as well as other Customer Identity and Access Management (CIAM) platforms like Auth0 and ForgeRock. These competitors offer similar identity management and security features.
What the main competitors of Ping Identity Customer360?
Alternatives to Ping Identity Customer360 include passwordless authentication solutions such as Microsoft Azure Active Directory and Okta, as well as other Customer Identity and Access Management (CIAM) platforms like Auth0 and ForgeRock. These competitors offer similar identity management and security features.
Yes, Ping Identity Customer360 is a legitimate product. It offers robust security measures like passwordless authentication using biometrics and the FIDO2 standard, enhancing user convenience and simplifying access. However, some users report occasional delays with PingID push notifications and complex setup for PingDirectory.
Is Ping Identity Customer360 legit?
Yes, Ping Identity Customer360 is a legitimate product. It offers robust security measures like passwordless authentication using biometrics and the FIDO2 standard, enhancing user convenience and simplifying access. However, some users report occasional delays with PingID push notifications and complex setup for PingDirectory.
I couldn't find specific pricing details for Ping Identity Customer360. Contact Ping Identity directly to discuss pricing and determine if Customer360 is worth the investment for your needs. Product pricing can vary based on your specific requirements.
How much does Ping Identity Customer360 cost?
I couldn't find specific pricing details for Ping Identity Customer360. Contact Ping Identity directly to discuss pricing and determine if Customer360 is worth the investment for your needs. Product pricing can vary based on your specific requirements.
Customer reviews indicate some dissatisfaction with Ping Identity's customer support. Users report difficulties contacting support and a lack of readily available solutions like FAQs, leading to time-consuming resolution processes.
Is Ping Identity Customer360 customer service good?
Customer reviews indicate some dissatisfaction with Ping Identity's customer support. Users report difficulties contacting support and a lack of readily available solutions like FAQs, leading to time-consuming resolution processes.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.