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PoliteMail description
PoliteMail helps you understand how employees engage with company emails sent through Outlook and Office 365. It provides easy-to-understand reports showing who opened, read, or clicked on emails in your internal communications. This allows you to tailor future messages for better results and prove the effectiveness of your communications. Unlike some email trackers, PoliteMail keeps everything within your company's systems, ensuring privacy and security. Designed for internal use, it's trusted by large corporations to improve employee engagement.
Who is PoliteMail best for
PoliteMail is an internal email tracking and analytics tool ideal for large enterprises. Users praise its easy-to-use interface, helpful customer support, and insightful reporting. However, some have reported issues with Outlook integration and managing large distribution lists. It's best for companies heavily reliant on internal email communications.
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Best fit for large enterprises (1000+ employees).
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Suitable for any industry relying on internal email communication.
PoliteMail features
Supported PoliteMail tracks email open rates, but its accuracy can be affected by privacy settings. |
Supported PoliteMail integrates with Outlook for seamless email communication and tracking. |
Supported PoliteMail tracks opens, clicks, and engagement, enhancing internal communications effectiveness. |
Supported PoliteMail offers pre-designed email layouts within its Template Builder. |
Supported PoliteMail tracks email click-through rates and calculates them. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
PoliteMail reviews
We've summarised 113 PoliteMail reviews (PoliteMail G2 reviews) and summarised the main points below.
- Easy-to-use interface for tracking email metrics and creating reports.
- Helpful and responsive customer support.
- Useful email templates and scheduling features.
- Smart attachments facilitate access to documents outside the company firewall.
- Effective for large-scale internal communications and campaigns.
- Outlook integration causes performance issues, including slowdowns and crashes.
- Difficulty managing large distribution lists and uploads.
- Email sending can be unreliable, with delays, failures, and occasional double sends.
- Template editor can be clunky and inflexible, particularly for images and tables.
- Limited Mac compatibility and no support for Gmail.
PoliteMail pricing
The commentary is based on 2 reviews from PoliteMail G2 reviews.
PoliteMail's pricing is based on the number of employees and includes unlimited broadcasting volumes, analytics reporting, branded templates, and data exports. All plans offer various features such as reach, readership, and engagement metrics, comparative metrics, dedicated cloud services, Outlook Global Address Book integration, and privacy compliance.
See the PoliteMail pricing page.
Includes 3 user licenses, PoliteMail for Outlook Desktop, M365, and PoliteMail online interfaces, password authentication, aggregate analytics, comparison reporting with internal averages, online training academy, best practices, and knowledge base, and email support.
Everything in Professional plus at least 10 user licenses, SSO integration with M365/Entra ID, ODATA Key, anonymous and individual analytics accuracy, overcomes Apple’s MPP, email personalization, time-zone sending, automated list targeting, comparison reporting with S&P industry benchmarks, white glove M365 integration and onboarding service, live user training, and a dedicated account manager with quarterly performance reviews.
Everything in Corporate plus private multi-tenancy (for division and subsidiaries user groups and teams), SSO with OID, OAUTH2 or SAML2, API & ODATA Key, executive dashboard with communications grading, automated report segmentation and list targeting, merger/acquisition comms support (multiple M365 tenant config), time-zone+office hours+AI-learned recipient preference scheduling, and email and phone support with a 24/7 emergency hotline.
PoliteMail alternatives
PoliteMail FAQ
PoliteMail is an internal email analytics platform for Outlook and Office 365. It tracks email opens, clicks, and reads, providing insights into employee engagement with internal communications. This data helps improve messaging and demonstrate communication effectiveness. PoliteMail prioritizes data security by keeping information within company systems.
What is PoliteMail and what does PoliteMail do?
PoliteMail is an internal email analytics platform for Outlook and Office 365. It tracks email opens, clicks, and reads, providing insights into employee engagement with internal communications. This data helps improve messaging and demonstrate communication effectiveness. PoliteMail prioritizes data security by keeping information within company systems.
PoliteMail integrates directly with Microsoft Outlook and Office 365 for seamless email tracking and reporting within your existing workflow. It offers various support options and integrations to enhance internal communications.
How does PoliteMail integrate with other tools?
PoliteMail integrates directly with Microsoft Outlook and Office 365 for seamless email tracking and reporting within your existing workflow. It offers various support options and integrations to enhance internal communications.
Alternatives to PoliteMail include ContactMonkey for internal comms, ReadNotify for email tracking, and HubSpot Marketing Hub for comprehensive marketing solutions. ClickUp offers workspace management, ActiveCampaign focuses on marketing automation, and Pipl.ai specializes in AI-powered cold email outreach.
What the main competitors of PoliteMail?
Alternatives to PoliteMail include ContactMonkey for internal comms, ReadNotify for email tracking, and HubSpot Marketing Hub for comprehensive marketing solutions. ClickUp offers workspace management, ActiveCampaign focuses on marketing automation, and Pipl.ai specializes in AI-powered cold email outreach.
PoliteMail is a legitimate tool specifically designed for internal communications within large organizations using Outlook and Office 365. It's known for its email tracking and analytics capabilities, but ensure it aligns with your organization's security and IT policies.
Is PoliteMail legit?
PoliteMail is a legitimate tool specifically designed for internal communications within large organizations using Outlook and Office 365. It's known for its email tracking and analytics capabilities, but ensure it aligns with your organization's security and IT policies.
PoliteMail's pricing varies by employee count and contract length. It starts from $0.50/employee/month for smaller companies and can go as low as $0.10/employee/month for larger enterprises with longer contracts. Is PoliteMail worth it? The product offers robust email analytics, internal comms tools, and integrations with Microsoft 365.
How much does PoliteMail cost?
PoliteMail's pricing varies by employee count and contract length. It starts from $0.50/employee/month for smaller companies and can go as low as $0.10/employee/month for larger enterprises with longer contracts. Is PoliteMail worth it? The product offers robust email analytics, internal comms tools, and integrations with Microsoft 365.
PoliteMail's customer service receives positive feedback for its responsiveness and helpfulness in resolving technical issues and providing training. Users mention quick responses, thorough support, and proactive follow-up. However, some experienced inconsistent support quality over time.
Is PoliteMail customer service good?
PoliteMail's customer service receives positive feedback for its responsiveness and helpfulness in resolving technical issues and providing training. Users mention quick responses, thorough support, and proactive follow-up. However, some experienced inconsistent support quality over time.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.