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Prophet CRM

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Company health

Employee growth
9% decrease in the last year

Ratings

G2
4.1/5
(195)
Capterra
4.1/5
(137)

Prophet CRM description

Prophet CRM is a customer relationship management (CRM) tool designed specifically for businesses that heavily rely on Outlook for communication. It seamlessly integrates within Outlook, automatically tracking emails, meetings, and tasks, and connects them to the relevant customer record. This eliminates manual data entry and provides sales managers with real-time insights into sales activities, customer interactions, and team performance. Prophet CRM also offers sales automation tools, customizable reports, and dashboards to help businesses streamline their sales processes and make informed decisions.


Who is Prophet CRM best for

Prophet CRM is a powerful tool for sales teams using Outlook. It streamlines CRM by automating email tracking, contact management, and workflows directly within Outlook. Users praise its seamless integration and intuitive interface. However, some have reported issues with crashing and limited mobile functionality. Best for SMBs seeking an Outlook-centric CRM.

  • Ideal for small to medium-sized businesses (SMBs) relying on Outlook.

  • Suitable for various sectors, including Healthcare, Manufacturing, and Professional Services.


Prophet CRM features

Supported

Prophet CRM offers seamless integration with Microsoft Outlook for email communication and tracking, leveraging Outlook\'s functionality and transforming it into a CRM application.

Supported

Prophet CRM supports workflow automation with features like Sales Assistant and Workflow Automation, specifically designed for opportunities to automate actions at each stage of the sales process. It allows for automated emails, tasks, appointments, and template creation, integrating with Microsoft Outlook for seamless workflow management.

Supported

Prophet CRM supports account management, including managing accounts (companies), associated contacts, deals, and activities.

Supported

Prophet CRM supports email open and click tracking, integrated with Outlook.

Supported

Prophet CRM supports contact management, activity tracking, and email scheduling.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Prophet CRM reviews

We've summarised 332 Prophet CRM reviews (Prophet CRM GetApp reviews, Prophet CRM Software Advice reviews, Prophet CRM Capterra reviews and Prophet CRM G2 reviews) and summarised the main points below.

Pros of Prophet CRM
  • Seamless Outlook integration is widely praised for boosting productivity.
  • Intuitive and user-friendly interface is appreciated by many.
  • Highly customizable to adapt to various business needs.
  • Excellent and responsive customer support is frequently commended.
Cons of Prophet CRM
  • Frequent crashing and data loss are major concerns.
  • Inability to search text within attached documents is a significant drawback.
  • Limited mobile app functionality is a common complaint.
  • Steep learning curve for advanced features.

Prophet CRM alternatives

  • Logo of Affinity
    Affinity
    Relationship intelligence CRM. Automates data, reveals insights, closes deals.
    Read more
  • Logo of eWay-CRM
    eWay-CRM
    Outlook-based CRM for easy contact, sales, and project management.
    Read more
  • Logo of Act!
    Act!
    CRM and marketing automation for deeper customer relationships.
    Read more
  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Streamlines sales, manages contacts, boosts productivity, closes deals.
    Read more
  • Logo of Dynamics 365 Sales
    Dynamics 365 Sales
    Boost sales and marketing with smart CRM and customer insights.
    Read more
  • Logo of Microsoft Outlook
    Microsoft Outlook
    Email, calendar, contacts, and tasks, all in one.
    Read more

Prophet CRM FAQ

  • What is Prophet CRM and what does Prophet CRM do?

    Prophet CRM is a customer relationship management (CRM) tool that integrates directly into Outlook. It automates contact management, tracks emails and meetings, and provides sales insights, eliminating manual data entry. It's ideal for small to medium businesses reliant on Outlook for communication.

  • How does Prophet CRM integrate with other tools?

    Prophet CRM seamlessly integrates with Microsoft Outlook, leveraging its email communication and tracking functionalities. It also integrates with sales automation tools and offers customizable reports and dashboards.

  • What the main competitors of Prophet CRM?

    Top alternatives to Prophet CRM include eWay-CRM, which also integrates with Outlook, and Affinity, designed for relationship-focused businesses. Other competitors are HubSpot Sales Hub and Salesforce Sales Cloud.

  • Is Prophet CRM legit?

    Prophet CRM is a legitimate CRM solution that integrates with Outlook. User reviews praise its seamless Outlook integration and user-friendly interface. However, potential users should be aware of reported issues with crashing and limited mobile functionality.

  • How much does Prophet CRM cost?

    Prophet CRM's pricing is not publicly available. Contact their sales team to get a customized quote and see if Prophet CRM is worth it for your business needs.

  • Is Prophet CRM customer service good?

    Prophet CRM's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful, responsive, and patient support team, highlighting their effectiveness in resolving issues and providing guidance. Even users experiencing software problems commend the excellent customer service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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