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Postscript

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Company health

Employee growth
8% increase in the last year
Web traffic
20% increase in the last quarter
Financing
March 2022 - $106M

Ratings

G2
4.9/5
(159)
Glassdoor
4.2/5
(59)

Postscript description

Postscript is a text message marketing and sales platform designed specifically for businesses that use Shopify. It helps you grow your customer list and send personalized marketing messages that encourage purchases. Postscript also offers AI-powered features to optimize your messaging and analyze customer conversations. Many Shopify businesses consider Postscript their top revenue-generating channel.


Who is Postscript best for

Postscript is a top-rated SMS marketing platform for Shopify businesses. Users praise its ease of use, seamless Shopify integration, and effective automation features, especially for cart abandonment. While some users find the pricing structure confusing and desire more robust segmentation features, many highlight Postscript as a significant revenue generator. If you’re a Shopify business seeking to elevate your marketing through personalized SMS campaigns, Postscript is worth considering.

  • Postscript is a great option for small businesses, particularly those on Shopify. It may not be suitable for large enterprises.

  • Postscript is an excellent choice for e-commerce businesses looking to enhance their marketing efforts using SMS.


Postscript features

Supported

Postscript integrates with Shopify to pull in customer data and trigger workflows.

Supported

Postscript provides tools for growing an SMS subscriber list.

Supported

Postscript offers SMS campaign performance tracking and analytics.

Supported

Postscript allows for automated workflows and behavior-based SMS messages.

Supported

Postscript uses AI to optimize and personalize SMS campaigns.

Supported

Postscript enables creating and sending targeted SMS marketing campaigns.

Supported

Postscript supports sending targeted messages to large groups, scheduling or triggering them via API.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0

Ease of Implementation

Rather negative
-0.33

Scalability

Strongly positive
+1

Postscript reviews

We've summarised 159 Postscript reviews (Postscript G2 reviews) and summarised the main points below.

Pros of Postscript
  • Highly responsive and helpful customer service, frequently praised.
  • User-friendly interface and easy campaign setup.
  • Seamless integration with Shopify and Klaviyo.
  • Effective automation features for abandoned carts and marketing messages.
  • Strong list-building tools and valuable SMS marketing resources.
Cons of Postscript
  • Sales attribution in reporting doesn’t match other tracking platforms, making it unreliable.
  • Limited segmentation features for campaign creation and analysis.
  • Occasional bugs reported, particularly with new features.
  • Credit system and pricing structure can be confusing, especially regarding emojis and images.

Postscript pricing

The commentary is based on 12 reviews from Postscript G2 reviews.

Postscript offers flexible SMS marketing plans with no hidden fees. All plans include features such as built-in automation templates, subscriber acquisition tools, advanced segmentation, visual flow builder, analytics and reports, response management, custom attribution windows, and a custom contact card.

See the Postscript pricing page.

  • Postscript has a free trial.

Starter
$25 per messages/month

Campaigns and automations, unlimited segments, dedicated toll-free number, reporting, integrations, subscriber acquisition tools with 2 opt-in keywords, and help center access.

Growth
$100 per messages/month

All Starter features, plus unlimited opt-in keywords, live chat, and email support.

Professional
$500 per messages/month

All Growth features, plus onboarding launch specialist, priority support, API access, removal of "Powered by Postscript", branded short link subdomain, and Tier 1 engineering support.

Enterprise
Custom

All Professional features, plus personalized messages with custom product recommendations, priority live chat support with 2-minute response time, and Data Warehouse Push.


Postscript alternatives

  • Logo of HubSpot Marketing Hub
    postscript vs HubSpot Marketing Hub
    Attract, engage, and delight customers to grow your business.
    Read more
  • Logo of TxtCart
    TxtCart
    Shopify SMS marketing: boost sales with personalized texts.
    Read more
  • Logo of AiTrillion
    AiTrillion
    E-commerce marketing platform using AI to boost sales and retention.
    Read more
  • Logo of Attentive
    Attentive
    Personalized texts and emails for deeper customer relationships.
    Read more
  • Logo of Rejoiner
    Rejoiner
    Managed email & SMS marketing for ecommerce, boosting sales.
    Read more
  • Logo of QuickReply.ai
    QuickReply.ai
    Automate WhatsApp marketing to win back shoppers and boost sales.
    Read more

Postscript FAQ

  • What is Postscript and what does Postscript do?

    Postscript is a Shopify-focused SMS marketing platform that helps e-commerce businesses grow their customer lists and send personalized marketing messages. Its AI-powered features optimize messaging and analyze customer conversations, driving sales and engagement. Many users praise its ease of use, Shopify integration, and effective automation.

  • How does Postscript integrate with other tools?

    Postscript integrates seamlessly with Shopify, pulling customer data and triggering workflows. It also works with other tools like Klaviyo to enhance marketing automation and analytics.

  • What the main competitors of Postscript?

    Some of the top Postscript competitors for Shopify SMS marketing include Attentive, SMSBump, Klaviyo, Omnisend, and Drip. These alternatives offer similar features like SMS campaigns, automation, and analytics.

  • Is Postscript legit?

    Yes, Postscript is a legitimate and safe software option for Shopify businesses looking to enhance their SMS marketing efforts. It's highly rated by users for its ease of use, Shopify integration, and effective automation.

  • How much does Postscript cost?

    Postscript's pricing has plans starting at $25 per month for the Starter plan, $100 per month for Growth, and $500 per month for their Professional plan. Their Enterprise plan has custom pricing. They also offer add-ons like AI Infinity Testing and SMS Sales.

  • Is Postscript customer service good?

    Based on user reviews, Postscript receives overwhelmingly positive feedback for its customer support. Users consistently describe the customer service team as responsive, helpful, and knowledgeable, going so far as to call it "OUTSTANDING" and "the best."


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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