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PracticePanther

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Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
28% decrease in the last quarter

Ratings

G2
4.2/5
(104)
TrustPilot
2.9/5
(20)
Glassdoor
4.2/5
(15)

PracticePanther description

PracticePanther is a cloud-based practice management software designed for law firms of all sizes. It offers a suite of features to help manage cases, clients, billing, and daily operations. PracticePanther aims to streamline workflows through automation, from client intake to document management and e-signatures. Key features include time tracking, online payments, automated reminders, and a client portal for secure communication. Its intuitive interface and robust functionality make it a popular choice for legal professionals seeking to boost efficiency and improve client service.

Who is PracticePanther best for

PracticePanther is an ideal solution for law firms of all sizes, but particularly those seeking to streamline their operations and improve client management. Users praise PracticePanther for its user-friendly interface and robust reporting features, making it easy to track billable hours and manage invoices. However, some users have reported slow customer support responses and a less intuitive mobile app experience.

  • Ideal for smaller law firms seeking streamlined operations.

  • Specifically designed to meet the unique needs of legal professionals.

PracticePanther features

Supported

PracticePanther allows tracking payments made by clients and provides payment history for contacts and matters. It also supports online payments and custom payment reports.

Supported

PracticePanther provides a client portal where clients can access and stay updated on their case information.

Supported

PracticePanther allows creation of custom intake forms. The information is then synced into the system and used to populate other forms.

Supported

PracticePanther allows tracking time with timers.

Supported

PracticePanther automatically generates documents from templates with client data.

Supported

PracticePanther can generate invoices based on time entries and expenses.

Supported

PracticePanther allows setting reminders for tasks, events, and court appearances.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Customer Service

Neutral
+0

Ease of Use

Rather positive
+0.6

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+1

PracticePanther reviews

We've summarised 100 PracticePanther reviews (PracticePanther G2 reviews) and summarised the main points below.

Pros of PracticePanther
  • PracticePanther is praised for its user-friendly interface and ease of use, even for non-tech savvy users.
  • The platform receives positive feedback for its robust reporting features, particularly for tracking billable hours and managing invoices.
  • The customer support, while sometimes slow, is generally regarded as helpful and responsive.
  • Many users appreciate the platform’s comprehensive features, covering most aspects of law practice management.
Cons of PracticePanther
  • PracticePanther suffers from slow customer support responses, often taking more than 24 hours.
  • Many users find the mobile app difficult to navigate and lacking in functionality.
  • Issues with Microsoft Outlook integration, especially calendar and contact syncing, are frequently reported.
  • Some users have experienced discrepancies with billing and payment plans not being applied correctly.

PracticePanther pricing

The commentary is based on 6 reviews from PracticePanther G2 reviews.

PracticePanther offers a suite of features to help manage cases, clients, billing, and daily operations. Key features include time tracking, online payments, automated reminders, and a client portal for secure communication.

Users sentiment

Rather negative
-0.33

See the PracticePanther pricing page.

  • PracticePanther has a free trial.

Solo
$49 per user/month

Internal Chat, Real-Time Notifications, Native ePayments with PantherPayments, Daily Agenda Email, Document Templates, Task & Event Workflows.

Essential
$69 per user/month

Everything in SOLO, Custom Fields, Custom Security Roles, Invoice Read Alerts, Multiple Bank Accounts.

Business
$89 per user/month

Everything in ESSENTIAL, Native 2-Way Texting, Intake Forms, Native eSignature (Unlimited sends), Attorney Revenue Report, Free Data Migration, LEDES Billing.

PracticePanther alternatives

PracticePanther FAQ

  • What is PracticePanther and what does PracticePanther do?

    PracticePanther is a cloud-based practice management software designed for law firms. It offers features such as case management, time tracking, billing, and client communication to streamline workflows and improve efficiency. PracticePanther's intuitive interface and robust features make it a popular choice for legal professionals.

  • How does PracticePanther integrate with other tools?

    PracticePanther integrates with tools like Microsoft Outlook for calendar and contact syncing, though some users have reported issues with this feature. It also offers a client portal for secure communication and collaboration.

  • What the main competitors of PracticePanther?

    PracticePanther's main competitors include Clio, MyCase, and Rocket Matter. These are all cloud-based legal practice management software solutions that offer a suite of features such as case management, time tracking, billing, and client intake.

  • Is PracticePanther legit?

    PracticePanther is a legitimate and popular choice for legal professionals. It's a widely used platform known for its user-friendly interface and comprehensive features for managing a law practice. However, some users report slow customer support and a less intuitive mobile app.

  • How much does PracticePanther cost?

    PracticePanther legal software offers three pricing plans: Solo for $49/month, Essential for $69/month, and Business for $89/month. A free trial is available to test out the features before committing to a paid plan.

  • Is PracticePanther customer service good?

    Customer reviews on PracticePanther's customer service are mixed. While some users describe the support as helpful and responsive, others express frustration with slow response times, sometimes exceeding 24 hours.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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