Logo of Product Fruits

Product Fruits

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
88% increase in the last year
Web traffic
6% decrease in the last quarter
Financing
December 2023 - $4M

Ratings

G2
4.7/5
(123)
Capterra
4.8/5
(51)

Product Fruits description

Product Fruits is a software platform that helps you onboard, train, and retain users on web-based applications. It provides tools to create interactive guides, in-app messages, and feedback mechanisms. These features help users learn your application faster, discover its full value, and achieve their goals, leading to better product adoption and customer satisfaction. Product Fruits is designed for non-technical users, requiring no coding to build and customize user experiences. It is suited for SaaS companies of all sizes who want to improve user engagement and reduce support costs.


Who is Product Fruits best for

Product Fruits is a user onboarding and engagement platform ideal for SaaS companies of all sizes. It offers interactive guides, in-app messages, and feedback mechanisms, empowering non-technical users to easily create and customize onboarding experiences. Users praise its intuitive design and responsive customer support, while some note a learning curve and limited analytics. Product Fruits helps improve user adoption and satisfaction, leading to better product adoption and reduced support costs.

  • Best for small to enterprise-level SaaS companies aiming to enhance user engagement and reduce support costs.

  • Ideal for software, IT, telecommunications, and other industries focused on improving software adoption and user experience.


Product Fruits features

Supported

Product Fruits supports interactive product tours to guide users through software features.

Supported

Product Fruits allows creating in-app surveys, including NPS.

Supported

Product Fruits supports onboarding checklists to guide new users.

Supported

Product Fruits supports in-app announcements for product updates and other information.

Supported

Product Fruits supports tooltips for in-app guidance.

Supported

Product Fruits offers a searchable knowledge base of help articles and FAQs.

Supported

Product Fruits supports in-app messaging via announcements, pop-ups, and a newsfeed.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.78

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.94

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Strongly positive
+0.83

Product Fruits reviews

We've summarised 151 Product Fruits reviews (Product Fruits Capterra reviews and Product Fruits G2 reviews) and summarised the main points below.

Pros of Product Fruits
  • Intuitive platform with easy setup and implementation, especially praised by non-technical users.
  • AI-powered tools facilitate quick and accurate content generation.
  • Excellent and responsive customer support, often providing assistance within minutes.
  • Comprehensive onboarding tools, including tours, checklists, and in-app messages, enhance user engagement.
  • Flexible design and customization options allow seamless branding integration.
Cons of Product Fruits
  • Limited analytics, hindering in-depth user interaction insights.
  • Initial setup and learning curve can be challenging for some.
  • Some minor bugs and UI inconsistencies require attention.
  • Mobile app support and third-party integrations are lacking.

Product Fruits pricing

The commentary is based on 33 reviews from Product Fruits Capterra reviews and Product Fruits G2 reviews.

Product Fruits' pricing is frequently praised as fair, affordable, cost-effective, and a great value, especially for startups. Users appreciate the transparent pricing model and feel they get a robust set of features without overpaying. Some users suggest even cheaper plans for smaller businesses.

Users sentiment

Strongly positive
+0.78

See the Product Fruits pricing page.

  • Product Fruits has a free trial.

Core
$79/month

Product adoption for small businesses. Includes: Tours & walkthroughs, Onboarding checklist, Hints & tooltips, Life Ring Button, Announcements, Knowledge base, Segmentation, Basic integrations.

Boost
$139/month

AI-powered adoption and automation. Core plus: NPS & Surveys, Custom events, Tours JS trigger, Advanced integrations, AI flow creation, Access management, Rest API.

Enterprise
Custom

Custom plan including: Roles & permissions, SAML SSO, SLA, Custom T&C, Custom features, Custom integrations, Security audit.


Product Fruits alternatives

  • Logo of Candu
    Candu
    Interactive product guides, easily built, boost user engagement.
    Read more
  • Logo of Jimo
    Jimo
    Guides users inside your app, boosting engagement and adoption.
    Read more
  • Logo of Usetiful
    Usetiful
    Interactive product tours improve user onboarding and engagement.
    Read more
  • Logo of Pendo
    Pendo
    Understand user behavior, improve software, boost engagement.
    Read more
  • Logo of Whatfix
    Whatfix
    In-app interactive guides boost software adoption and usage.
    Read more
  • Logo of Kompassify
    Kompassify
    Guides users through your app, boosting adoption and engagement.
    Read more

Product Fruits FAQ

  • What is Product Fruits and what does Product Fruits do?

    Product Fruits is a no-code platform that helps SaaS companies onboard, train, and retain users within web applications. It offers interactive guides, in-app messages, and feedback mechanisms to improve user engagement and product adoption, ultimately reducing support costs. It's praised for its intuitive interface and excellent customer support.

  • How does Product Fruits integrate with other tools?

    Product Fruits integrates with tools through its API and webhooks, enabling data synchronization and workflow automation. It lacks direct integrations with popular platforms, a drawback compared to some competitors. However, the API offers flexibility for custom integrations.

  • What the main competitors of Product Fruits?

    Top alternatives to Product Fruits include Appcues, Chameleon, UserGuiding, and Pendo. These platforms offer similar features for user onboarding, in-app guidance, and user feedback collection, catering to various business needs and budgets. They are suitable for companies looking to improve user engagement and product adoption.

  • Is Product Fruits legit?

    Yes, Product Fruits is a legitimate software platform. It receives positive reviews for its intuitive design and helpful customer support. Users appreciate the comprehensive onboarding tools and flexible customization options. While some users mention minor bugs and limited analytics, Product Fruits is generally considered a safe and effective tool for user onboarding and engagement.

  • How much does Product Fruits cost?

    Product Fruits offers Core plan for $79/month, Boost plan for $139/month, and an Enterprise plan with custom pricing. Contact Product Fruits for Enterprise pricing. A free trial is available to test if the product is worth it for your business.

  • Is Product Fruits customer service good?

    Product Fruits' customer service is consistently praised in reviews. Users highlight the quick and effective support, with responses often provided within minutes via chat or even direct calls. The team's helpfulness and proactive problem-solving approach contribute to a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.