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Candu description
Candu is a platform that lets you add elements like onboarding guides and checklists directly into your software without coding. This helps engage your users and improve their experience with your product. Candu aims to help you increase user engagement, boost new feature adoption, and ultimately improve customer retention.
Who is Candu best for
Candu is a no-code platform that helps B2B SaaS companies create interactive user experiences, such as onboarding guides and checklists, directly within their software. Users praise its no-code approach and responsive customer support. However, some have noted a learning curve. Candu aims to boost user engagement and product adoption, ultimately improving customer retention.
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Best for small to medium-sized businesses.
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Suitable for B2B SaaS companies.
Candu features
Supported Candu offers interactive walkthroughs to guide users through software features. |
Supported Candu offers guided onboarding checklists to help new users learn the software. |
Supported Candu supports user segmentation based on traits and events, enabling personalized content delivery. |
Supported Candu offers a drag-and-drop editor to customize the placement of interface elements, including buttons, pop-ups, and tooltips. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Candu reviews
We've summarised 62 Candu reviews (Candu TrustPilot reviews and Candu G2 reviews) and summarised the main points below.
- No-code platform for creating interactive in-app experiences.
- Excellent and responsive customer support.
- Seamless integration with Segment.
- Versatile tool with many use cases like onboarding, announcements, and help resources.
- Constantly improving and adding new features based on user feedback.
- Steep learning curve for new users.
- Limited advanced analytics in the interface.
- Occasional minor bugs and glitches.
- Some features not available to legacy plan users.
Candu pricing
The commentary is based on 5 reviews from Candu G2 reviews.
Candu's pricing is based on monthly active users (MAUs). The Free plan offers limited features, while the Starter, Growth, and Enterprise plans offer increasing features and support. Custom plans are available for companies with specific needs.
Users sentiment
See the Candu pricing page.
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Candu has a free plan.
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Candu has a free trial.
Unlimited user licenses 3 live experiences Modals, Hotspots & Product Tours Advanced Styling Segmentation Email & Chat Support
Unlimited user licenses Unlimited Modals, Hotspots & Tours Advanced Styling Segmentation Analytics Integrations & Webhooks Email & Chat Support
Everything in Starter, plus: Unlimited in-line experiences Banners, Checklists, Forms, Empty States & Homepages Unlimited workspaces/multi-product Goal tracking Role-based access controls Dedicated CSM & Slack support
Everything in Growth, plus: A/B Testing and Experimentation Content Management System SSO Custom contract & SLAs 10 service hours per quarter Premium CS Support
Everything in Enterprise plus: Custom MAU pricing that works for your large user base Highly flexible plans designed to accommodate delivering experiences at scale Event-volume fair use limits
Candu alternatives
Candu FAQ
Candu is a no-code platform that allows you to create interactive elements, such as onboarding guides and checklists, directly within your software. It helps boost user engagement and feature adoption, ultimately improving customer retention. Candu is ideal for B2B SaaS companies.
What is Candu and what does Candu do?
Candu is a no-code platform that allows you to create interactive elements, such as onboarding guides and checklists, directly within your software. It helps boost user engagement and feature adoption, ultimately improving customer retention. Candu is ideal for B2B SaaS companies.
Candu integrates seamlessly with Segment, enabling personalized user experiences. It also works with various analytics platforms to measure engagement. Other integrations are available upon request, further extending Candu's product integrations.
How does Candu integrate with other tools?
Candu integrates seamlessly with Segment, enabling personalized user experiences. It also works with various analytics platforms to measure engagement. Other integrations are available upon request, further extending Candu's product integrations.
Top Candu competitors include UserGuiding, Usetiful, Chameleon, and Userflow. These platforms offer similar no-code solutions for creating in-app guides, onboarding checklists, and interactive walkthroughs to improve user engagement and product adoption. Pendo and Intercom are also relevant alternatives, focusing on broader product analytics and customer communication.
What the main competitors of Candu?
Top Candu competitors include UserGuiding, Usetiful, Chameleon, and Userflow. These platforms offer similar no-code solutions for creating in-app guides, onboarding checklists, and interactive walkthroughs to improve user engagement and product adoption. Pendo and Intercom are also relevant alternatives, focusing on broader product analytics and customer communication.
Yes, Candu is a legitimate no-code platform for creating interactive in-app experiences. It's known for excellent customer support and seamless integrations. While some users find it has a steep learning curve, many appreciate its versatility and constant improvements.
Is Candu legit?
Yes, Candu is a legitimate no-code platform for creating interactive in-app experiences. It's known for excellent customer support and seamless integrations. While some users find it has a steep learning curve, many appreciate its versatility and constant improvements.
Candu pricing includes a free plan and three paid plans. The Starter plan is $199/month, while the Growth plan costs $799/month. Enterprise and Hyperscale plans have custom pricing. A 14-day free trial is available.
How much does Candu cost?
Candu pricing includes a free plan and three paid plans. The Starter plan is $199/month, while the Growth plan costs $799/month. Enterprise and Hyperscale plans have custom pricing. A 14-day free trial is available.
Candu's customer support receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and proactive approach to resolving issues and providing guidance. Even users who experienced a learning curve with the platform found the support team invaluable.
Is Candu customer service good?
Candu's customer support receives overwhelmingly positive feedback. Users consistently praise the team's responsiveness, helpfulness, and proactive approach to resolving issues and providing guidance. Even users who experienced a learning curve with the platform found the support team invaluable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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