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Qeymetrics description
Qeymetrics, by iQor, offers business intelligence and operational analytics solutions. It focuses on helping businesses in sales, service, and operations extract actionable insights from their data. Their goal is to improve profitability, efficiency, and customer satisfaction. Their Symphony AI ecosystem aims to optimize the employee lifecycle and enhance customer experience. They offer various solutions like work-at-home options, speech analytics, and a focus on a partnership approach.
Who is Qeymetrics best for
Qeymetrics is ideal for businesses aiming to boost customer relationship management through data analysis. We find the easy-to-use interface, excellent data visualization, and comprehensive data analysis capabilities particularly beneficial. Keep in mind that some users find creating complex visuals challenging and cite a steeper learning curve initially, so factor that into your decision.
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Perfect for medium to large companies (100+ employees) looking to leverage data analysis to enhance their customer relationships.
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Great for businesses in the Telecom, Software, and IT sectors seeking solutions to improve customer relationship management through data analysis.
Qeymetrics features
Supported Symphony [AI]™: Symphony [AI]™ is an AI-powered platform that helps businesses optimize customer experience. It uses AI to automate tasks, analyze data, and personalize customer interactions. The platform helps improve efficiency, increase customer satisfaction, and drive revenue growth. |
Supported Data Annotation & Labeling: Data annotation and labeling services provided by iQor ensure high-quality data for training AI models, leading to more accurate and efficient customer experience solutions. |
Supported Private CX Cloud: iQor's Private CX Cloud offers a secure and scalable cloud-based platform for managing customer interactions, improving efficiency and reliability. |
Supported Intelligent Automation: Intelligent Automation streamlines customer service processes, reducing costs and improving efficiency by automating repetitive tasks. |
Supported Interaction Analytics: Interaction Analytics analyzes customer interactions across multiple channels to identify trends, improve customer experience, and optimize business processes. |
Supported Business Intelligence: Business Intelligence provides data-driven insights to optimize customer service operations and improve decision-making. |
Supported Omnichannel: Omnichannel solutions enable seamless customer interactions across various communication channels, providing a consistent and personalized experience. |
Supported CX Optimization: CX Optimization services from iQor help businesses improve customer experience and drive business growth. |
Qeymetrics reviews
We've summarised 23 Qeymetrics reviews (Qeymetrics G2 reviews) and summarised the main points below.
- Easy-to-use interface and implementation.
- Excellent data visualization and dashboards.
- Comprehensive data analysis capabilities.
- Customizable reports.
- Efficient performance, even with large datasets.
- Difficult to create complex visuals/reports.
- Initial learning curve can be steep.
- Integration with other systems can be time-consuming.
- Expensive, especially for startups or smaller businesses.
- Customer support could be more responsive.
Qeymetrics pricing
The commentary is based on 4 reviews from Qeymetrics G2 reviews.
We find that Qeymetrics is considered a cost-effective solution for its features, especially its unlimited metrics. However, some users have noted that the pricing might be a bit high, particularly for smaller businesses or those with tighter budgets.
See the Qeymetrics pricing page.
Qeymetrics alternatives
Qeymetrics FAQ
We find Qeymetrics by iQor offers business intelligence and operational analytics, focusing on actionable insights. It aims to improve profitability, efficiency, and customer satisfaction, especially for medium to large businesses in sales, service, and operations. We believe its Symphony AI ecosystem helps optimize employee and customer experiences.
What is Qeymetrics and what does Qeymetrics do?
We find Qeymetrics by iQor offers business intelligence and operational analytics, focusing on actionable insights. It aims to improve profitability, efficiency, and customer satisfaction, especially for medium to large businesses in sales, service, and operations. We believe its Symphony AI ecosystem helps optimize employee and customer experiences.
We find that Qeymetrics can be time-consuming to integrate with other systems. While it offers robust features, the integration process may present a challenge for some users. There are no details on pre-built integrations.
How does Qeymetrics integrate with other tools?
We find that Qeymetrics can be time-consuming to integrate with other systems. While it offers robust features, the integration process may present a challenge for some users. There are no details on pre-built integrations.
We find that Qeymetrics competes with alternatives like Odigo, a customer service platform with AI tools, and SmartLeap HelpTree, which uses AI for troubleshooting. Other competitors include ActiveOps WorkiQ for team productivity, eQube Analytics Suite for business insights, bont for revenue growth insights, and InfinityQS Enact for quality data analysis.
What the main competitors of Qeymetrics?
We find that Qeymetrics competes with alternatives like Odigo, a customer service platform with AI tools, and SmartLeap HelpTree, which uses AI for troubleshooting. Other competitors include ActiveOps WorkiQ for team productivity, eQube Analytics Suite for business insights, bont for revenue growth insights, and InfinityQS Enact for quality data analysis.
Qeymetrics, powered by iQor, appears to be a legitimate offering. They have a positive growth trend on LinkedIn and generally favorable reviews on G2. However, declining website traffic raises some questions about their current market traction.
Is Qeymetrics legit?
Qeymetrics, powered by iQor, appears to be a legitimate offering. They have a positive growth trend on LinkedIn and generally favorable reviews on G2. However, declining website traffic raises some questions about their current market traction.
I couldn't find any pricing details for Qeymetrics. Contact them directly for a quote or explore alternative solutions on Gralio if budget is a concern.
How much does Qeymetrics cost?
I couldn't find any pricing details for Qeymetrics. Contact them directly for a quote or explore alternative solutions on Gralio if budget is a concern.
We find that Qeymetrics's customer service receives mixed reviews. While some users praise the excellent support, others express a desire for more prompt responses and improvements.
Is Qeymetrics customer service good?
We find that Qeymetrics's customer service receives mixed reviews. While some users praise the excellent support, others express a desire for more prompt responses and improvements.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.