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QuickMetrix

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Last updated on

Company health

Employee growth
26% increase in the last year
Web traffic
45% increase in the last quarter

Ratings

G2
4.3/5
(7)
TrustPilot
4.4/5
(13)

QuickMetrix description

QuickMetrix is a software platform designed to help businesses manage their online reputation and customer experiences. It offers tools for social media listening, publishing content, and analyzing customer sentiment. QuickMetrix also provides features for managing customer service inquiries and tracking competitor activity. Its goal is to give businesses a complete view of their online presence and help them make better decisions about their marketing and customer service strategies.


What companies are using QuickMetrix?

Pantaloons is using QuickMetrix
Pantaloons
Kantar is using QuickMetrix
Kantar
Admirum is using QuickMetrix
Admirum
Zapier is used by Pantaloons, Kantar, Admirum.

Who is QuickMetrix best for

QuickMetrix is a user-friendly platform ideal for medium-sized businesses seeking to enhance their online reputation and customer experience. It offers robust social listening, publishing, and sentiment analysis tools. Users praise its intuitive interface and responsive customer support. However, some find the keyword and image publishing features less intuitive and desire better competition tracking.

  • Best fit for medium-sized businesses.

  • Suitable for businesses focused on improving online reputation and customer experience.


QuickMetrix features

Supported

QuickMetrix provides sentiment analysis by tracking customer feedback on products and services.

Supported

QuickMetrix enables content publishing across various social media platforms from a central hub.

Supported

QuickMetrix monitors and analyzes competitor activities to understand market share and competitive landscape.

Supported

QuickMetrix manages online responses to customer queries, complaints, and reviews across social media and e-commerce platforms.

Supported

QuickMetrix evaluates the effectiveness of marketing campaigns across the internet, providing performance insights.

Supported

QuickMetrix integrates with multiple platforms through APIs for tracking channel-wise and ticket-level reporting.

Supported

QuickMetrix enables creation of insightful dashboards using business intelligence (BI) tools for data visualization and analysis.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.33

Ease of Use

Rather positive
+0.5

QuickMetrix pricing

See the QuickMetrix pricing page.


QuickMetrix alternatives

  • Logo of Locobuzz
    Locobuzz
    Unified platform for online reputation, customer service, and social media management.
    Read more
  • Logo of Rannkly
    Rannkly
    Manage online reviews, social media, and boost brand reputation.
    Read more
  • Logo of Radarr
    Radarr
    Automatically downloads movies, organized and exactly how you want.
    Read more
  • Logo of Brand24
    Brand24
    Track online mentions, analyze sentiment, protect your reputation.
    Read more
  • Logo of Konnect Insights
    Konnect Insights
    Unified customer experience platform for social listening and online reputation management.
    Read more
  • Logo of Mentionlytics
    Mentionlytics
    Monitors brand mentions online, analyzes sentiment, and finds influencers.
    Read more

QuickMetrix FAQ

  • What is QuickMetrix and what does QuickMetrix do?

    QuickMetrix is a software platform that helps businesses manage their online reputation and customer experiences. It offers tools for social media listening, publishing, sentiment analysis, customer service management, and competitor tracking, providing a complete view of a business's online presence.

  • How does QuickMetrix integrate with other tools?

    There is no information available regarding specific integrations for QuickMetrix. However, it's designed for online reputation management and customer experience, suggesting potential compatibility with CRM or marketing automation tools.

  • What the main competitors of QuickMetrix?

    QuickMetrix's main competitors include Sprinklr Social, Sprout Social, Experience.com, Locobuzz, SOCi, and Hootsuite. These platforms offer similar features for social media management, reputation management, and customer experience analysis.

  • Is QuickMetrix legit?

    Yes, QuickMetrix is a legitimate platform. It receives positive ratings on G2 and TrustPilot, with users praising its user-friendly interface and comprehensive data. For managing online reputation and customer experience, QuickMetrix is a safe and helpful tool.

  • How much does QuickMetrix cost?

    I couldn't find pricing details for QuickMetrix. For the most current pricing information, it's best to check their official website or contact their sales team directly.

  • Is QuickMetrix customer service good?

    QuickMetrix receives positive feedback for its helpful and responsive customer support team. Users mention seamless onboarding and prompt assistance with inquiries and issues. While some users experienced unresolved technical issues, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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