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Rasa

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Last updated on

Company health

Employee growth
28% increase in the last year
Web traffic
15% decrease in the last quarter
Financing
October 2023 - $70M

Ratings

G2
4.0/5
(11)
Glassdoor
4.3/5
(81)

Rasa description

Rasa helps businesses build custom AI assistants (like chatbots) for their websites and apps. This allows companies to provide 24/7 automated customer service, answer common questions, and guide users through simple tasks. Unlike basic chatbots, Rasa offers advanced features that allow for more natural and complex conversations. It's used by large companies in industries like telecommunications and finance for its reliability and ability to handle a high volume of interactions.


What companies are using Rasa?

ORANGE is using Rasa
ORANGE
Adobe is using Rasa
Adobe
Dell is using Rasa
Dell
Blue Cross Blue Shield of Arizona is using Rasa
Blue Cross Blue Shield of Arizona
Aztelekom is using Rasa
Aztelekom
American Express is using Rasa
American Express
Zapier is used by ORANGE, Adobe, Dell, Blue Cross Blue Shield of Arizona, Aztelekom, American Express.

Who is Rasa best for

Rasa is a robust conversational AI platform for building advanced AI assistants. Ideal for medium to large businesses in e-commerce, finance, and tech, Rasa allows companies to create custom chatbots for enhanced customer service. Rasa offers flexible deployment and various support options.

  • Best for medium to large businesses (100+ employees) seeking robust AI chatbots.

  • Ideal for e-commerce, finance, and tech companies needing advanced customer service automation.


Rasa features

Supported

Rasa allows publishing a chatbot across multiple messaging platforms after building it once.

Supported

Rasa allows training chatbots on custom data like documents or website content for accurate information.

Supported

Rasa uses generative AI to provide human-like chatbots and offers 24/7 support.

Supported

Rasa allows building and deploying conversational AI applications like chatbots.

Supported

Rasa offers a visual flow builder in Rasa Studio for designing complex chatbot interactions without coding.


Rasa pricing

The commentary is based on 1 reviews from Rasa G2 reviews.

Rasa is an open-source platform, offering free community editions. Information on enterprise pricing is limited, with users needing to contact Rasa directly for a quote tailored to their specific needs.

See the Rasa pricing page.

  • Rasa has a free plan.

Developer
Free

All of Rasa Pro, on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support in our Forum.

Growth
Custom

Full access to Rasa Platform & Basic Support. Simple deployment and fast time-to-market with our no-code UI.

Enterprise
Custom

Full access to Rasa Platform & Premium Support. Large scale deployment and increased automation rates with pre-built enterprise security features.


Rasa alternatives

  • Logo of Botpress
    Botpress
    Build, launch, and manage chatbots with conversational AI.
    Read more
  • Logo of Blits.ai
    Blits.ai
    Build, manage, and optimize AI chatbots without code.
    Read more
  • Logo of Cognigy.AI
    Cognigy.AI
    Builds smart chatbots and voice assistants for effortless customer service.
    Read more
  • Logo of Enterprise Bot
    Enterprise Bot
    Builds AI chatbots that automate support and boost efficiency.
    Read more
  • Logo of PolyAI
    PolyAI
    AI-powered voice assistants for effortless customer conversations.
    Read more
  • Logo of IBM watsonx Assistant
    IBM watsonx Assistant
    AI-powered virtual assistants that learn, adapt, and scale.
    Read more

Rasa FAQ

  • What is Rasa and what does Rasa do?

    Rasa is an open-source conversational AI platform for building AI assistants and chatbots. It allows developers to create contextual, human-like conversations using custom data and advanced natural language understanding. Rasa offers flexible deployment and is ideal for businesses wanting robust, customized AI-driven customer interactions.

  • How does Rasa integrate with other tools?

    Rasa integrates with various messaging and communication channels, allowing businesses to deploy their AI assistants on platforms like Slack, Facebook Messenger, and their own websites or apps. It also offers API integrations for connecting with CRM systems and other business tools.

  • What the main competitors of Rasa?

    Top Rasa alternatives include IBM Watson Assistant, Chat Breezes, and Tail.ai. These competitors offer similar chatbot and conversational AI solutions for businesses seeking to automate customer service and enhance online interactions.

  • Is Rasa legit?

    Rasa is a legitimate and safe platform for building AI assistants. It's trusted by large companies and offers advanced features for creating robust, human-like chatbots. Rasa's reliability and high-volume handling make it a secure choice for businesses.

  • How much does Rasa cost?

    Rasa offers a free Developer plan. For growing businesses, there's the Growth plan with custom pricing. The Enterprise plan also has custom pricing and offers premium support for larger deployments. Is Rasa worth it? It depends on your specific needs and budget.

  • Is Rasa customer service good?

    There is no information available about Rasa's customer service. However, Rasa is generally well-regarded for its conversational AI capabilities and chatbot building tools.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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