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Botpress

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Company health

Employee growth
17% increase in the last year
Web traffic
8% increase in the last quarter
Financing
January 2021 - $15M

Ratings

G2
4.6/5
(213)
Capterra
4.5/5
(35)
Glassdoor
4.2/5
(14)

Botpress description

Botpress is a platform that lets you build and launch chatbots. You can connect your bots to popular messaging apps and databases. Large language models can be incorporated into the chatbots to enable realistic and engaging conversations. Botpress provides tools for building, deploying, and managing your chatbots, and it is suitable for businesses of all sizes.


Who is Botpress best for

Botpress is an AI chatbot platform ideal for businesses of all sizes, particularly those in software, IT, and telecommunications. Users praise its ease of use and implementation, AI-powered conversation recall, and flexible multi-channel integration. Some users mention a steep learning curve and limited third-party integrations.

  • Best for small to medium-sized businesses seeking chatbot solutions.

  • Ideal for software, IT, telecommunications, and related industries.


Botpress features

Supported

Botpress offers scalable solutions suitable for businesses of all sizes.

Supported

Botpress offers API access for integrations and automation.

Supported

Botpress enables building AI chatbots without coding, training them on custom data, and integrating them into websites or sharing via URL.

Supported

Botpress allows uploading data to train AI agents via the Knowledge Base feature.

Supported

Botpress allows launching generative AI assistants at scale across multiple channels.

Supported

Botpress supports various LLMs, including GPT-4 and Claude, through integrations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.19

Customer Service

Rather positive
+0.65

Ease of Use

Strongly positive
+0.89

Reliability and Performance

Neutral
-0.03

Ease of Implementation

Strongly positive
+0.74

Scalability

Rather positive
+0.5

Botpress reviews

We've summarised 248 Botpress reviews (Botpress Capterra reviews and Botpress G2 reviews) and summarised the main points below.

Pros of Botpress
  • Easy to use and implement.
  • The AI chatbot can remember past conversations.
  • The variety of agents available along with static text.
  • Very flexible platform, integrates seamlessly across multiple channels.
Cons of Botpress
  • Limited integrations to 3rd parties currently.
  • Limited natural language understanding which leads to limitations in handling complex queries.
  • No live chat on the free plan.
  • The learning curve is a little steep.

Botpress pricing

The commentary is based on 49 reviews from Botpress Capterra reviews and Botpress G2 reviews.

Botpress offers a pay-as-you-go model with optional add-ons. Each plan includes a $5 monthly AI Spend credit. Additional bots can be added for $1/month each.

Users sentiment

Neutral
+0.06

See the Botpress pricing page.

  • Botpress has a free plan.

Pay-as-you-go
Free

Visual building studio, Free monthly AI credit, Integration hub, Agent analytics, Platform API access, Community support.

Plus
$79 per month

All Pay-as-you-go features, plus: Save 25% on included add-ons, Live agent handoff, Remove 'powered by Botpress', Custom analytics, Increased usage limits, Exclusive community events.

Team
$445 per month

All Pay-as-you-go features, plus: Live-chat support, Dedicated support for delivering white-labeled agents to your clients, Real-time collaboration, Enhanced knowledge bases, RBAC.

Enterprise
Custom

All Team features, plus: Botpress Enterprise Guarantee, Whiteglove onboarding, Custom workspace limits, Volume discounts, Custom payment terms, Dedicated support.


Botpress alternatives

  • Logo of Rasa
    Rasa
    Builds advanced AI assistants for smarter, smoother conversations.
    Read more
  • Logo of Amazon Lex
    Amazon Lex
    Build chatbots easily using the same tech as Alexa.
    Read more
  • Logo of Botsify
    Botsify
    Build chatbots without code, automate chats, and get leads.
    Read more
  • Logo of Botsonic
    Botsonic
    No-code AI chatbots for websites, automating customer support.
    Read more
  • Logo of Chatbase
    Chatbase
    Understand and improve your AI chatbot with powerful analytics.
    Read more
  • Logo of SmatBot
    SmatBot
    AI chatbot automating conversations, boosting engagement and sales.
    Read more

Botpress FAQ

  • What is Botpress and what does Botpress do?

    Botpress is an AI-powered platform for building and launching chatbots. It allows businesses to create conversational experiences, connect to messaging apps, leverage large language models, and manage their bots through a comprehensive suite of tools. It's suitable for businesses of all sizes seeking improved customer engagement and streamlined operations.

  • How does Botpress integrate with other tools?

    Botpress offers API access for integrations and automation. It seamlessly integrates across multiple channels and supports various LLMs, including GPT-4 and Claude, through integrations. However, users have noted that third-party integrations are currently limited.

  • What the main competitors of Botpress?

    Top Botpress alternatives include SmatBot, Microsoft Copilot, Flow.ai, Gemini, ClickUp, and Tiledesk. These competitors offer similar features such as AI-powered chatbot building, multi-platform integrations, and automation tools for various business needs.

  • Is Botpress legit?

    Botpress is a legitimate platform for building and launching chatbots. It's known for its ease of use and implementation, and its AI chatbot's ability to recall past conversations. However, potential users should be aware of the limited third-party integrations and the learning curve.

  • How much does Botpress cost?

    I couldn't find pricing details for Botpress. For the most up-to-date pricing information, I recommend checking the vendor's website or contacting their sales team.

  • Is Botpress customer service good?

    Botpress's customer service receives positive feedback overall. Users praise the helpful and responsive support team, active Discord community, and available resources like tutorials and documentation. However, some users mention that the increasing popularity has led to slower response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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