Botpress is a platform that lets you build and launch chatbots. You can connect your bots to popular messaging apps and databases. Large language models can be incorporated into the chatbots to enable realistic and engaging conversations. Botpress provides tools for building, deploying, and managing your chatbots, and it is suitable for businesses of all sizes.
Who is Botpress best for
Botpress is an AI chatbot platform ideal for businesses of all sizes, particularly those in software, IT, and telecommunications. Users praise its ease of use and implementation, AI-powered conversation recall, and flexible multi-channel integration. Some users mention a steep learning curve and limited third-party integrations.
Best for small to medium-sized businesses seeking chatbot solutions.
Ideal for software, IT, telecommunications, and related industries.
Botpress features
Supported
Botpress offers scalable solutions suitable for businesses of all sizes.
Supported
Botpress offers API access for integrations and automation.
Supported
Botpress enables building AI chatbots without coding, training them on custom data, and integrating them into websites or sharing via URL.
Supported
Botpress allows uploading data to train AI agents via the Knowledge Base feature.
Supported
Botpress allows launching generative AI assistants at scale across multiple channels.
Supported
Botpress supports various LLMs, including GPT-4 and Claude, through integrations.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0.19
Customer Service
Rather positive
+0.65
Ease of Use
Strongly positive
+0.89
Reliability and Performance
Neutral
-0.03
Ease of Implementation
Strongly positive
+0.74
Scalability
Rather positive
+0.5
Botpress reviews
We've summarised 248
Botpress reviews (Botpress Capterra reviews and Botpress G2 reviews) and
summarised the main points below.
Pros of Botpress
Easy to use and implement.
The AI chatbot can remember past conversations.
The variety of agents available along with static text.
Very flexible platform, integrates seamlessly across multiple channels.
Cons of Botpress
Limited integrations to 3rd parties currently.
Limited natural language understanding which leads to limitations in handling complex queries.
No live chat on the free plan.
The learning curve is a little steep.
Botpress pricing
The commentary is based on 49 reviews from Botpress Capterra reviews and Botpress G2 reviews.
Botpress offers a pay-as-you-go model with optional add-ons. Each plan includes a $5 monthly AI Spend credit. Additional bots can be added for $1/month each.
Visual building studio, Free monthly AI credit, Integration hub, Agent analytics, Platform API access, Community support.
Plus
$79 per month
All Pay-as-you-go features, plus: Save 25% on included add-ons, Live agent handoff, Remove 'powered by Botpress', Custom analytics, Increased usage limits, Exclusive community events.
Team
$445 per month
All Pay-as-you-go features, plus: Live-chat support, Dedicated support for delivering white-labeled agents to your clients, Real-time collaboration, Enhanced knowledge bases, RBAC.
Enterprise
Custom
All Team features, plus: Botpress Enterprise Guarantee, Whiteglove onboarding, Custom workspace limits, Volume discounts, Custom payment terms, Dedicated support.
Botpress alternatives
Rasa
Builds advanced AI assistants for smarter, smoother conversations.
Botpress is an AI-powered platform for building and launching chatbots. It allows businesses to create conversational experiences, connect to messaging apps, leverage large language models, and manage their bots through a comprehensive suite of tools. It's suitable for businesses of all sizes seeking improved customer engagement and streamlined operations.
What is Botpress and what does Botpress do?
Botpress is an AI-powered platform for building and launching chatbots. It allows businesses to create conversational experiences, connect to messaging apps, leverage large language models, and manage their bots through a comprehensive suite of tools. It's suitable for businesses of all sizes seeking improved customer engagement and streamlined operations.
How does Botpress integrate with other tools?
Botpress offers API access for integrations and automation. It seamlessly integrates across multiple channels and supports various LLMs, including GPT-4 and Claude, through integrations. However, users have noted that third-party integrations are currently limited.
How does Botpress integrate with other tools?
Botpress offers API access for integrations and automation. It seamlessly integrates across multiple channels and supports various LLMs, including GPT-4 and Claude, through integrations. However, users have noted that third-party integrations are currently limited.
What the main competitors of Botpress?
Top Botpress alternatives include SmatBot, Microsoft Copilot, Flow.ai, Gemini, ClickUp, and Tiledesk. These competitors offer similar features such as AI-powered chatbot building, multi-platform integrations, and automation tools for various business needs.
What the main competitors of Botpress?
Top Botpress alternatives include SmatBot, Microsoft Copilot, Flow.ai, Gemini, ClickUp, and Tiledesk. These competitors offer similar features such as AI-powered chatbot building, multi-platform integrations, and automation tools for various business needs.
Is Botpress legit?
Botpress is a legitimate platform for building and launching chatbots. It's known for its ease of use and implementation, and its AI chatbot's ability to recall past conversations. However, potential users should be aware of the limited third-party integrations and the learning curve.
Is Botpress legit?
Botpress is a legitimate platform for building and launching chatbots. It's known for its ease of use and implementation, and its AI chatbot's ability to recall past conversations. However, potential users should be aware of the limited third-party integrations and the learning curve.
How much does Botpress cost?
I couldn't find pricing details for Botpress. For the most up-to-date pricing information, I recommend checking the vendor's website or contacting their sales team.
How much does Botpress cost?
I couldn't find pricing details for Botpress. For the most up-to-date pricing information, I recommend checking the vendor's website or contacting their sales team.
Is Botpress customer service good?
Botpress's customer service receives positive feedback overall. Users praise the helpful and responsive support team, active Discord community, and available resources like tutorials and documentation. However, some users mention that the increasing popularity has led to slower response times.
Is Botpress customer service good?
Botpress's customer service receives positive feedback overall. Users praise the helpful and responsive support team, active Discord community, and available resources like tutorials and documentation. However, some users mention that the increasing popularity has led to slower response times.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
NEW: Introducing Gralio Screen Buddy
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe
you can use your tools better, automate tasks, or switch software.