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Readymode description
Readymode is a cloud-based contact center software for businesses that make a lot of calls. It includes a predictive dialer that automatically adjusts dialing speed to connect agents with more leads. Readymode also offers built-in tools for lead management, CRM, compliance, and reporting. It is suitable for industries such as home improvement, healthcare, and real estate, where outbound calling is important. Readymode offers free setup and technical support.
Who is Readymode best for
Readymode is a cloud-based contact center solution best suited for small to medium-sized businesses that heavily rely on outbound calling. Users praise its predictive dialing for boosting agent productivity and seamless CRM integrations. However, some users have reported occasional downtime and a less intuitive interface.
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Ideal for small to medium-sized businesses.
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A good fit for businesses reliant on outbound calls, especially in industries like home improvement and healthcare.
Readymode features
Supported ReadyMode allows recording all calls or specific calls manually. |
Supported Readymode automatically dials from lists, predicting agent availability. |
Supported Readymode allows adjusting call scripts based on customer input and other variables. |
Supported Call outcomes can be categorized and tracked in reports. |
Supported Readymode allows building custom reports and dashboards with user-defined metrics and filters. |
Supported It integrates with various CRMs, like HubSpot and Salesforce. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Readymode reviews
We've summarised 118 Readymode reviews (Readymode TrustPilot reviews and Readymode G2 reviews) and summarised the main points below.
- Predictive dialing effectively manages call volumes and increases agent talk time, leading to higher productivity.
- Seamless integration with CRM systems streamlines customer interactions and data management.
- Real-time reporting provides valuable insights into call center performance and agent activity.
- Whisper coaching and call monitoring features help improve agent training and call quality.
- The platform is generally praised for its comprehensive set of features and ease of use for core functionalities.
- Readymode experiences occasional downtime, impacting agent productivity and customer service.
- Reporting features lack flexibility and customization options to meet specific business needs.
- Integration with external tools can be inconsistent, sometimes causing workflow disruptions.
- The user interface is considered outdated and less intuitive, especially for new users.
- Occasional delays occur in real-time data updates and information display, affecting decision-making.
Readymode pricing
The commentary is based on 11 reviews from Readymode G2 reviews and Readymode TrustPilot reviews.
Readymode offers a hybrid cloud platform with unlimited outbound minutes (subject to fair use policy) and top-tier 1 carriers. It includes features like inbound queue strategy, custom dispositions, speed configuration, built-in dialer and webphone, blended inbound and outbound capabilities, do-not-call lists, caller ID proximity matching, call recording, extensions, forwarding, voicemail, automated tasks, live floor monitoring, agent callback calendar, appointment calendars, voicemail drop (for qualifying users), reporting and analytics, API capabilities, custom agent statuses, admin license, agent & dial-list prioritization, dynamic scripts, conference calling, built-in state calling restrictions, inbound queues, inbound-agent intercept, inbound-queue voicemail, third-party lead posting, custom profile fields, and firewall security.
Users sentiment
See the Readymode pricing page.
Includes DID reputation monitoring, 30 DIDs, call cadencing, autopilot, unlimited support, implementation and training for 3+ licenses, free outbound minutes, inbound minutes at $0.02/min, unlimited integrations, waived setup fee, and early access to new features.
Includes unlimited support, implementation and training for 3+ licenses, free outbound minutes, inbound minutes at $0.02/min, and waived setup fee. Additional costs apply for DID reputation, DIDs, DID activation fee, call cadencing, autopilot, integrations, and early access to new features.
Readymode alternatives
Readymode FAQ
Readymode is a cloud-based contact center software designed for businesses that heavily rely on outbound calling. It offers features like predictive dialing, CRM integration, and real-time reporting to enhance agent productivity and streamline call center operations. Readymode is suitable for industries like home improvement and real estate, where efficient outbound calling is crucial.
What is Readymode and what does Readymode do?
Readymode is a cloud-based contact center software designed for businesses that heavily rely on outbound calling. It offers features like predictive dialing, CRM integration, and real-time reporting to enhance agent productivity and streamline call center operations. Readymode is suitable for industries like home improvement and real estate, where efficient outbound calling is crucial.
Readymode integrates with various CRMs such as HubSpot and Salesforce. It enables seamless data flow between the platforms for improved workflow and customer interaction management.
How does Readymode integrate with other tools?
Readymode integrates with various CRMs such as HubSpot and Salesforce. It enables seamless data flow between the platforms for improved workflow and customer interaction management.
Readymode's top competitors include Talkdesk, Quvu, and JustCall. These alternatives offer similar features such as predictive dialing, CRM integrations, and analytics, focusing on enhancing outbound call efficiency and customer interaction management.
What the main competitors of Readymode?
Readymode's top competitors include Talkdesk, Quvu, and JustCall. These alternatives offer similar features such as predictive dialing, CRM integrations, and analytics, focusing on enhancing outbound call efficiency and customer interaction management.
While user reviews on G2 and TrustPilot are generally positive, there is no information available about Readymode's legitimacy. Consider exploring alternatives like Talkdesk or JustCall for a safe choice.
Is Readymode legit?
While user reviews on G2 and TrustPilot are generally positive, there is no information available about Readymode's legitimacy. Consider exploring alternatives like Talkdesk or JustCall for a safe choice.
Readymode has two plans starting at $150 per license per month. Readymode Starter costs $150/license/month and Readymode iQ is $199/license/month.
How much does Readymode cost?
Readymode has two plans starting at $150 per license per month. Readymode Starter costs $150/license/month and Readymode iQ is $199/license/month.
Based on the reviews, Readymode's customer service receives positive feedback. Users highlight the helpfulness, patience, and responsiveness of the support team. However, occasional system outages are a drawback.
Is Readymode customer service good?
Based on the reviews, Readymode's customer service receives positive feedback. Users highlight the helpfulness, patience, and responsiveness of the support team. However, occasional system outages are a drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.