Logo of Realtor.com

Realtor.com

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Company health

Employee growth
1% increase in the last year
Web traffic
28% decrease in the last quarter

Ratings

G2
3.5/5
(90)
TrustPilot
1.4/5
(20)

Realtor.com description

Realtor.com, operated by Move, Inc., offers a suite of online real estate services and products. A key offering is FIND, a software application providing MLSs with property data and facilitating reciprocal access to detailed listing information across MLS boundaries. This service aims to provide real estate professionals with accurate and timely property data directly from the source. Realtor.com is part of News Corp.


Who is Realtor.com best for

Realtor.com provides real estate professionals with MLS access, property data, lead generation, market reports, and client management tools. Users praise its comprehensive property search filters and up-to-date listings. However, some users report inaccurate data, low-quality leads, aggressive sales tactics, technical issues, and poor customer service.

  • Best for small to enterprise businesses.

  • Ideal for the real estate industry.


Realtor.com features

Supported

Realtor.com stores comprehensive property information, including unit details and amenities.

Supported

Realtor.com supports MLS integration for data import.

Supported

Realtor.com allows property comparisons using dynamic map layers and advanced filtering.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Reliability and Performance

Rather negative
-0.33

Realtor.com reviews

We've summarised 110 Realtor.com reviews (Realtor.com TrustPilot reviews and Realtor.com G2 reviews) and summarised the main points below.

Pros of Realtor.com
  • User-friendly interface for searching properties, with comprehensive filters for price, location, and property features.
  • Provides up-to-date listing information directly from MLS, often more accurate than competitors.
  • Offers valuable tools for real estate professionals, including lead generation, market reports, and client management features.
  • Mobile app allows for convenient on-the-go property searches and sharing.
  • Wide variety of real estate listings, including homes for sale, rentals, and commercial properties.
Cons of Realtor.com
  • Inaccurate data leads to incorrect listing information, impacting buyer interest.
  • Leads are often low quality, including unresponsive contacts, properties already under contract, or those outside the agent's target area.
  • Aggressive and misleading sales tactics for agent advertising services, with difficulty canceling subscriptions.
  • Technical issues such as glitches, lags, and crashes on the website and app, impacting user experience.
  • Poor customer service, with long wait times and unhelpful responses, especially regarding lead and billing issues.

Realtor.com pricing

Users sentiment

Strongly negative
-1

See the Realtor.com pricing page.


Realtor.com alternatives

  • Logo of Crexi
    Crexi
    Commercial real estate marketplace streamlining deals with data and tools.
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  • Logo of ApartmentIQ
    ApartmentIQ
    Actionable rental market data for smarter revenue decisions.
    Read more
  • Logo of Realeflow
    Realeflow
    Find, analyze, and fund real estate deals all in one place.
    Read more
  • Logo of Luxury Presence
    Luxury Presence
    Websites, marketing, and sales tools for luxury real estate.
    Read more
  • Logo of Yardi Matrix
    Yardi Matrix
    Real estate data and market insights for smarter investments.
    Read more
  • Logo of RealPage
    RealPage
    Property management software streamlining operations and boosting profitability.
    Read more

Realtor.com FAQ

  • What is Realtor.com and what does Realtor.com do?

    Realtor.com connects real estate professionals with property data and consumers with listings. It offers MLS integration, property data storage, comparison tools, and a mobile app. However, some users report data inaccuracies, aggressive sales tactics, and technical issues.

  • How does Realtor.com integrate with other tools?

    Realtor.com integrates with MLS databases, providing real estate professionals with direct access to property data. It also offers a mobile app for convenient property searches. Further integration details are limited.

  • What the main competitors of Realtor.com?

    Major Realtor.com competitors include Zillow, known for its vast real estate marketplace and MLS software, and TenantCloud, a cloud-based property management solution. Other alternatives, like Buildium and SellDo, cater to specific property management needs and markets.

  • Is Realtor.com legit?

    Yes, Realtor.com is a legitimate platform operated by Move, Inc. and owned by News Corp. It offers various real estate services, including property listings and tools for real estate professionals. However, user reviews on platforms like Trustpilot are low, citing issues with data accuracy and customer service.

  • How much does Realtor.com cost?

    Realtor.com doesn't publicly disclose pricing for its products. For detailed product pricing information, it is recommended to contact Realtor.com directly.

  • Is Realtor.com customer service good?

    Realtor.com's customer service receives mixed reviews. Some users praise the helpful and courteous representatives, while others report unhelpful responses and long wait times, especially with billing and lead issues. Several negative reviews mention difficulty canceling subscriptions and unresolved refund requests.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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