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RealPage description
RealPage provides a suite of cloud-based property management software solutions. Designed for various real estate sectors, including multifamily, commercial, and single-family properties, it helps manage operations, finances, and resident interactions. Its features include accounting, leasing, marketing, and resident services, aiming to improve efficiency and profitability for property owners and managers. RealPage primarily serves medium to large businesses in the real estate industry.
Who is RealPage best for
RealPage is a comprehensive property management software best suited for medium to large real estate businesses. Users appreciate its robust features, reporting, and lease management tools. However, they have raised concerns about customer service, pricing, and system stability. If these factors are important to you, consider exploring alternatives.
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Best fit for medium to large businesses.
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Ideal for the real estate industry.
RealPage features
Supported Tenants can submit maintenance requests through the RealPage online portal. |
Supported RealPage allows generating expense statements via its financial reporting tools. |
Supported RealPage offers property websites, especially for multifamily properties. |
Supported RealPage offers tenant screening, including background checks, credit reports, and AI-driven risk assessment. |
Supported RealPage stores property and unit details, amenities, and financial data. |
Supported RealPage offers tenant and owner portals for online access to information, communication, and payments. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
RealPage reviews
We've summarised 177 RealPage reviews (RealPage GetApp reviews, RealPage Software Advice reviews, RealPage Capterra reviews and RealPage G2 reviews) and summarised the main points below.
- Comprehensive features covering most property management needs.
- User-friendly interface for daily tasks and resident information access.
- Detailed reporting capabilities with customizable options.
- Easy lease setup and rent management features.
- Helpful asset optimization tool for accurate rent tracking and market comparison.
- Poor customer service with long hold times and delayed email responses (days/weeks).
- Excessive price increases, especially exceeding common area maintenance caps.
- System instability with frequent outages, freezing, and slow performance.
- Limited browser compatibility, primarily supporting Internet Explorer.
- Difficult vendor credentialing process and poor vendor support.
RealPage pricing
The commentary is based on 12 reviews from RealPage Capterra reviews, RealPage G2 reviews, RealPage GetApp reviews and RealPage Software Advice reviews.
RealPage does not provide pricing information directly on their website. They encourage users to contact their sales team for custom quotes.
See the RealPage pricing page.
RealPage alternatives
EntrataProperty management software automating leasing, resident services, and accounting.Read more
Re-LeasedCloud-based commercial property management for streamlined operations and portfolio insights.Read more
Property MatrixStreamlines property management with robust accounting and flexible reporting.Read more
RealPage FAQ
RealPage offers cloud-based property management software for multifamily, commercial, and single-family properties. It streamlines operations, finances, and resident interactions through features like accounting, leasing, and resident services, boosting efficiency and profitability for property managers.
What is RealPage and what does RealPage do?
RealPage offers cloud-based property management software for multifamily, commercial, and single-family properties. It streamlines operations, finances, and resident interactions through features like accounting, leasing, and resident services, boosting efficiency and profitability for property managers.
RealPage integrates with various tools, though specific integrations aren't detailed in the provided data. For deeper insights into RealPage's product integrations, consulting their official documentation or contacting their sales team is recommended.
How does RealPage integrate with other tools?
RealPage integrates with various tools, though specific integrations aren't detailed in the provided data. For deeper insights into RealPage's product integrations, consulting their official documentation or contacting their sales team is recommended.
RealPage alternatives include Yardi, AppFolio, and Buildium. These competitors offer similar features for property management, such as accounting, leasing, and resident services. They often cater to various property types and sizes, providing options for different needs and budgets.
What the main competitors of RealPage?
RealPage alternatives include Yardi, AppFolio, and Buildium. These competitors offer similar features for property management, such as accounting, leasing, and resident services. They often cater to various property types and sizes, providing options for different needs and budgets.
RealPage is a legitimate property management software solution. However, user reviews reveal mixed experiences. While praised for comprehensive features and reporting, users cite concerns about customer service and pricing increases. Consider exploring alternatives if these factors are critical for your business.
Is RealPage legit?
RealPage is a legitimate property management software solution. However, user reviews reveal mixed experiences. While praised for comprehensive features and reporting, users cite concerns about customer service and pricing increases. Consider exploring alternatives if these factors are critical for your business.
RealPage doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product needs and portfolio size. Consider factors like property type and desired features when evaluating if RealPage is worth the investment.
How much does RealPage cost?
RealPage doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product needs and portfolio size. Consider factors like property type and desired features when evaluating if RealPage is worth the investment.
RealPage customer service receives negative feedback. Users report long wait times, delayed email responses, and unhelpful support interactions. While some users mention positive experiences, the prevalent sentiment points to significant customer service challenges.
Is RealPage customer service good?
RealPage customer service receives negative feedback. Users report long wait times, delayed email responses, and unhelpful support interactions. While some users mention positive experiences, the prevalent sentiment points to significant customer service challenges.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.