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Remitly description
Remitly is a digital money transfer service that allows individuals to send money internationally. It offers a faster and more affordable alternative to traditional methods, with transparent fees and various delivery options like bank deposits, mobile wallets, or cash pickups. Remitly prioritizes security and provides real-time tracking for peace of mind. While they serve over 170 countries, their primary focus is on providing convenient and reliable money transfers for individuals, not businesses.
Who is Remitly best for
Remitly offers individuals a fast, affordable, and secure way to send money internationally. Users appreciate the competitive exchange rates, user-friendly platform, and various delivery options. However, some have reported issues with customer service and transfer reliability. Best for small businesses.
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Best for small businesses (1-100 employees).
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Particularly well-suited for the finance, banking, and insurance industries.
Remitly features
Supported Remitly offers an on-time delivery guarantee for every transfer, refunding fees if the transfer is late. |
Supported Remitly offers multiple delivery options including bank account, mobile wallet, or cash pickup. |
Supported Remitly ensures secure money transfers with multiple levels of security to protect transactions. |
Supported Remitly offers transparent pricing and great exchange rates. |
Supported Remitly offers 24/7 multilingual customer support via phone, email, or chat. |
Supported Remitly provides an easy-to-use platform accessible through its website and mobile apps. |
Supported Remitly offers special promotions and discounts for first-time users. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Remitly reviews
We've summarised 38 Remitly reviews (Remitly TrustPilot reviews and Remitly G2 reviews) and summarised the main points below.
- Fast and easy transfers.
- Competitive exchange rates and low fees.
- User-friendly mobile app and website.
- Secure and reliable money transfer service.
- Supports transfers to many countries.
- Unreliable customer service with slow response times and inaccurate information.
- Unauthorized charges and difficulty obtaining refunds.
- Transfer delays and unexpected cancellations.
- Verification issues and difficulty contacting customer support.
Remitly pricing
The commentary is based on 14 reviews from Remitly G2 reviews and Remitly TrustPilot reviews.
Remitly offers competitive exchange rates and low fees, especially for larger transfers. While some users mention higher fees for express transfers, many praise the service for its affordability compared to banks and other apps. However, some negative reviews cite unexpected delays and hidden fees.
Users sentiment
See the Remitly pricing page.
Remitly alternatives
Remitly FAQ
Remitly is a digital international money transfer service offering a faster, more affordable alternative to traditional methods. It provides transparent fees, various delivery options (bank deposit, mobile wallets, cash pickup), real-time tracking, and robust security. Remitly primarily serves individuals sending money abroad.
What is Remitly and what does Remitly do?
Remitly is a digital international money transfer service offering a faster, more affordable alternative to traditional methods. It provides transparent fees, various delivery options (bank deposit, mobile wallets, cash pickup), real-time tracking, and robust security. Remitly primarily serves individuals sending money abroad.
Remitly primarily focuses on individual users and doesn't offer specific integrations with other tools. Its strength lies in its user-friendly platform available via website and mobile apps, facilitating direct money transfers.
How does Remitly integrate with other tools?
Remitly primarily focuses on individual users and doesn't offer specific integrations with other tools. Its strength lies in its user-friendly platform available via website and mobile apps, facilitating direct money transfers.
Remitly's main competitors include Remit Choice, WorldRemit, TransferWise (now Wise), MoneyGram, and Xoom. These services offer similar international money transfer capabilities, focusing on competitive exchange rates, fast transfer speeds, and various delivery options.
What the main competitors of Remitly?
Remitly's main competitors include Remit Choice, WorldRemit, TransferWise (now Wise), MoneyGram, and Xoom. These services offer similar international money transfer capabilities, focusing on competitive exchange rates, fast transfer speeds, and various delivery options.
Yes, Remitly is a legitimate and secure digital money transfer service. They offer fast transfers, competitive exchange rates, and 24/7 customer support. However, some users have reported issues with customer service and transfer delays.
Is Remitly legit?
Yes, Remitly is a legitimate and secure digital money transfer service. They offer fast transfers, competitive exchange rates, and 24/7 customer support. However, some users have reported issues with customer service and transfer delays.
Remitly's pricing varies depending on the destination country, transfer amount, delivery speed, and payment method. While they don't have a free plan, they often have promotional rates for new customers, making it a worthwhile product for international money transfers. Contact Remitly directly for specific pricing details.
How much does Remitly cost?
Remitly's pricing varies depending on the destination country, transfer amount, delivery speed, and payment method. While they don't have a free plan, they often have promotional rates for new customers, making it a worthwhile product for international money transfers. Contact Remitly directly for specific pricing details.
Remitly's customer service receives mixed reviews. While some appreciate the quick and easy transfers, others report negative experiences with unhelpful customer support, difficulty obtaining refunds, and unauthorized charges. Consider these varying experiences when choosing a money transfer service.
Is Remitly customer service good?
Remitly's customer service receives mixed reviews. While some appreciate the quick and easy transfers, others report negative experiences with unhelpful customer support, difficulty obtaining refunds, and unauthorized charges. Consider these varying experiences when choosing a money transfer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.