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Reward Gateway

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Company health

Employee growth
11% increase in the last year
Web traffic
16% increase in the last quarter

Ratings

G2
4.6/5
(2501)
TrustPilot
4.3/5
(77)

Reward Gateway description

Reward Gateway is an employee engagement platform designed for mid-to-large sized companies. It offers a centralized hub for employee recognition and rewards, communications, benefits, discounts, and surveys. The platform aims to improve employee wellbeing, boost morale, and increase retention. Reward Gateway is focused on providing a positive user experience and boasts a high customer satisfaction rating.


Who is Reward Gateway best for

Reward Gateway is a comprehensive employee engagement platform designed for mid-to-large-sized companies. It centralizes employee recognition, benefits, communication, and surveys, creating a positive employee experience. Users praise its ease of use, helpful customer support, and comprehensive onboarding. However, some have expressed concerns about certain features like "Halford cashback" and instant transfers.

  • Best for medium and large companies.

  • Ideal for Healthcare, Finance, E-commerce, Retail, Education, Real Estate, Hospitality, Transportation, Software, Energy, Marketing, Professional Services, and Automotive industries.


Reward Gateway features

Supported

Reward Gateway supports benefits administration, including health insurance and retirement plans.

Supported

Reward Gateway supports APIs and connectors, and webhooks are potentially supported via custom API implementations.

Supported

Reward Gateway supports rewards and recognition to foster a culture of appreciation.

Supported

Reward Gateway supports company-wide announcements and likely offers some targeting options.

Supported

Reward Gateway supports surveys and polls for feedback collection.

Supported

Reward Gateway offers various resources like fitness videos, meditations, and recipes to improve employee well-being.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.08

Customer Service

Strongly positive
+0.72

Ease of Use

Rather positive
+0.69

Reliability and Performance

Rather negative
-0.56

Reward Gateway reviews

We've summarised 2577 Reward Gateway reviews (Reward Gateway TrustPilot reviews and Reward Gateway G2 reviews) and summarised the main points below.

Pros of Reward Gateway
  • Easy to use platform
  • Helpful customer support
  • Detailed and effective onboarding
  • Good selection of modules
  • Positive impact on employee experience
Cons of Reward Gateway
  • Halford cashback is not real!
  • Not clear that immediate payment would be taken via the Smart Spending app
  • Instant transfers can take more than a day
  • Difficult to access anything from Reward Gateway
  • "Free" service feels like a bait-and-switch

Reward Gateway pricing

Users sentiment

Neutral
-0.09

See the Reward Gateway pricing page.


Reward Gateway alternatives

  • Logo of Bonusly
    Bonusly
    Peer-to-peer rewards and recognition boost team morale and engagement.
    Read more
  • Logo of Amirra
    Amirra
    AI-powered employee experience platform boosting retention and engagement.
    Read more
  • Logo of Terryberry
    Terryberry
    Employee recognition and engagement platform boosting company morale.
    Read more
  • Logo of Bucketlist
    Bucketlist
    Meaningful rewards and recognition boost team morale and engagement.
    Read more
  • Logo of Vantage Circle
    Vantage Circle
    Employee engagement platform boosting morale and productivity.
    Read more
  • Logo of ChangeEngine
    ChangeEngine
    Streamlines HR workflows, boosts employee engagement, and offers data insights.
    Read more

Reward Gateway FAQ

  • What is Reward Gateway and what does Reward Gateway do?

    Reward Gateway is an employee engagement platform for mid-to-large-sized companies. It centralizes employee recognition, rewards, communications, benefits, discounts, and surveys, aiming to boost morale and retention. It strives to create a positive user experience and improve employee wellbeing.

  • How does Reward Gateway integrate with other tools?

    Reward Gateway integrates with other tools through APIs and connectors, potentially supporting webhooks via custom API implementations. This allows for streamlined data flow and enhanced functionality within your existing HR tech stack.

  • What the main competitors of Reward Gateway?

    Alternatives to Reward Gateway include Vantage Circle, UKG Ready, and ChangeEngine. These platforms offer similar functionality in employee engagement, rewards, and HR management. ClickUp and monday.com are also potential competitors, offering broader work management features.

  • Is Reward Gateway legit?

    Yes, Reward Gateway is a legitimate employee engagement platform. It receives positive ratings on G2 and Trustpilot, and users praise its ease of use and helpful customer support. However, some users have reported dissatisfaction with certain features like cashback and instant transfers.

  • How much does Reward Gateway cost?

    Reward Gateway does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific needs and company size.

  • Is Reward Gateway customer service good?

    Reward Gateway's customer service receives positive feedback overall. Users praise the helpful and responsive support team for their quick resolutions and efficient problem-solving. However, some negative experiences highlight difficulties accessing support and unhelpful responses, particularly with cashback issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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