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Rocketlane

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Company health

Employee growth
52% increase in the last year
Web traffic
8% increase in the last quarter
Financing
March 2024 - $45M

Ratings

G2
4.8/5
(784)
TrustPilot
3.0/5
(2)
Glassdoor
4.8/5
(21)

Rocketlane description

Rocketlane is a software platform designed for client-facing teams to manage projects, onboard customers, and automate professional services. It helps businesses streamline their workflows, improve collaboration, and gain better control over projects and resources. Rocketlane aims to enhance project predictability, profitability, and customer satisfaction through a centralized hub for communication, task management, and resource allocation.


Who is Rocketlane best for

Rocketlane is a client-facing project management platform that streamlines workflows and boosts collaboration. Users praise its centralized communication hub and user-friendly interface. However, some find the initial setup requires guidance and experience issues with multiple tabs. It's ideal for onboarding, implementation, and professional service teams needing to collaborate with clients and deliver projects efficiently.

  • Best fit for small to medium-sized businesses.

  • Ideal for software, IT, finance, banking, insurance, e-commerce, and retail industries.


Rocketlane features

Supported

Rocketlane supports time tracking for tasks and projects with timesheets and reporting.

Supported

Rocketlane offers dedicated client portals for project information access and collaboration.

Supported

Rocketlane supports workflow automation with triggers, conditions, and actions.

Supported

Rocketlane offers tools for efficient progress tracking and easy adjustments to project plans.

Supported

Rocketlane offers comprehensive reporting and analytics on business performance, customer behavior, and operational efficiency.

Supported

Rocketlane supports assigning resources to tasks and visualizing workloads.

Supported

Rocketlane offers shared workspaces, file sharing, and real-time messaging for streamlined team collaboration.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+0.81

Customer Service

Strongly positive
+0.96

Ease of Use

Strongly positive
+0.9

Reliability and Performance

Rather positive
+0.42

Ease of Implementation

Rather positive
+0.45

Scalability

Neutral
+0.14

Rocketlane reviews

We've summarised 730 Rocketlane reviews (Rocketlane TrustPilot reviews and Rocketlane G2 reviews) and summarised the main points below.

Pros of Rocketlane
  • Excellent for organizing and separating projects and tasks.
  • Facilitates easy collaboration with team members on projects.
  • User-friendly interface makes it simple to navigate and utilize features.
  • Provides a centralized hub for communication and task management, improving collaboration and project oversight.
Cons of Rocketlane
  • Having multiple Rocketlane tabs open can cause issues with saving data properly.
  • Requires initial handholding and can be less intuitive for new users.
  • Limited customization options, particularly for task ordering in the UI.
  • Blocked tasks remain visible in the task list.

Rocketlane pricing

The commentary is based on 40 reviews from Rocketlane G2 reviews.

All plans include unlimited projects and customer members.

Users sentiment

Strongly positive
+1

See the Rocketlane pricing page.

  • Rocketlane has a free trial.

Essential
$19 per user/month

Perfect for small service teams seeking foundational delivery blocks to kickstart operations.

Standard
$49 per user/month

Ideal for expanding organizations needing more in-depth capabilities and integration for scaling.

Premium
$69 per user/month

Great for teams desiring tailored workflows with comprehensive reporting capabilities.

Enterprise
$99 per user/month

Tailored for large enterprises requiring a fully customizable, comprehensive delivery engine.


Rocketlane alternatives

  • Logo of CoordinateHQ
    CoordinateHQ
    Client project hub: Streamlined communication, tasks, and happy clients.
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  • Logo of TaskRay
    TaskRay
    Effortless Salesforce project management for happier teams and clients.
    Read more
  • Logo of Asana
    Asana
    Teamwork, projects, and tasks organized in one shared space.
    Read more
  • Logo of Trainual
    Trainual
    Document, onboard, and train to scale your business efficiently.
    Read more
  • Logo of EverAfter
    EverAfter
    Guides users to product success with interactive, personalized journeys.
    Read more
  • Logo of Certinia PS Cloud
    Certinia PS Cloud
    Streamlines projects, resources, billing, and financials for service businesses.
    Read more

Rocketlane FAQ

  • What is Rocketlane and what does Rocketlane do?

    Rocketlane is a client-facing project management platform that streamlines onboarding, automates services, and centralizes communication. It enhances collaboration, improves project predictability and profitability, and boosts customer satisfaction. It's ideal for customer-facing teams needing to efficiently manage projects and collaborate with clients.

  • How does Rocketlane integrate with other tools?

    Rocketlane integrates with various tools, including Slack, Salesforce, Google Drive, and Microsoft Teams, to streamline workflows and centralize communication. It also offers an open API for custom integrations. This allows for seamless data flow and enhanced collaboration across different platforms.

  • What the main competitors of Rocketlane?

    Top alternatives to Rocketlane include GUIDEcx, ClickUp, and CogniSaaS. These competitors offer similar project management, client onboarding, and workflow automation features. ClickUp is known for its comprehensive work management platform, while GUIDEcx and CogniSaaS focus on customer onboarding and project delivery.

  • Is Rocketlane legit?

    Yes, Rocketlane is a legitimate software platform. It's designed for client-facing teams to manage projects and onboard customers, offering features like time tracking, client portals, and workflow automation. Rocketlane helps streamline workflows and improve collaboration.

  • How much does Rocketlane cost?

    Rocketlane's pricing starts at $19/user/month for the Essential plan, $49/user/month for Standard, and $69/user/month for Premium. The Enterprise plan is $99/user/month. They offer a free trial and a free plan for basic project management.

  • Is Rocketlane customer service good?

    Rocketlane's customer service is highly regarded. Reviews frequently mention helpful, responsive support and a team invested in customer success. Users praise the quick resolution times and proactive assistance, highlighting the positive customer service experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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