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SalesCaptain

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Company health

Employee growth
14% increase in the last year
Web traffic
134% increase in the last quarter
Financing
August 2023 - $4M

Ratings

G2
4.2/5
(6)

SalesCaptain description

SalesCaptain is an AI-powered platform designed to help local businesses attract more customers and improve their online presence. It offers a suite of tools including online review management, automated marketing campaigns, website chat, and payment processing. SalesCaptain focuses on providing businesses with the tools they need to engage with customers online, manage their reputation, and streamline operations, ultimately aiming to increase revenue and customer satisfaction.


Who is SalesCaptain best for

SalesCaptain is an AI-powered platform ideal for local businesses looking to boost customer engagement and online presence. It offers tools like review management, automated marketing, and website chat. Users appreciate the platform's ability to streamline online interactions and improve customer satisfaction, ultimately driving revenue growth.

  • Best fit for small businesses seeking improved online presence and customer engagement.

  • Suitable for various local businesses aiming to enhance their online reputation and streamline operations.


SalesCaptain features

Supported

SalesCaptain allows businesses to manage and improve their online reviews, helping them get chosen more often by potential customers.

Supported

SalesCaptain helps businesses improve their listings to enhance visibility and attract more customers.

Supported

SalesCaptain offers automated text and email marketing capabilities, enabling businesses to reach out to customers effectively.

Supported

SalesCaptain's AI-powered web chat functionality helps businesses convert leads by engaging with website visitors in real-time.

Supported

SalesCaptain offers integrated payment processing tools to modernize and streamline business operations.

Supported

SalesCaptain allows businesses to engage with customers through various channels, including text, email, and web chat.

Supported

SalesCaptain provides AI-driven SEO features to enhance website engagement and attract more organic traffic.


SalesCaptain pricing

The commentary is based on 3 reviews from SalesCaptain G2 reviews.

SalesCaptain offers affordable pricing for small businesses, especially compared to competitors like Podium and Birdseye. It's considered cost-effective with no setup fees or long-term contracts, although some find the pricing plans a bit high compared to other marketing tools.

See the SalesCaptain pricing page.

PROFESSIONAL PLAN
$260/month

Unlimited contacts, unlimited team members, dedicated relationship manager, reviews, listings, marketing, messaging, webchat, Captain AI, customer manager, analytics, and 300+ integrations.

PROFESSIONAL PLUS PLAN
$520/month

All Professional Plan features plus personalized onboarding assistance, SmartPages & SmartWebsite, website analytics & customization, advanced analytics & insights, advanced customer manager, competition benchmarking, review AutoShare on social media, referrals, feedbacks & surveys, and Website API integration.

ENTERPRISE PLAN
Custom

All Professional Plus Plan features, plus custom AI model training, custom integrations, custom reporting, mass marketing, social listening, developer APIs, advanced routing, ticketing, advance payment options, and support for multi-country locations.


SalesCaptain alternatives

  • Logo of Podium
    Podium
    Streamline customer messaging, reviews, and interactions.
    Read more
  • Logo of ProManage
    ProManage
    Manage local listings, reviews, and customer interactions.
    Read more
  • Logo of Birdeye
    Birdeye
    Manage reviews, listings, and customer communication, all in one.
    Read more
  • Logo of OneLocal
    OneLocal
    Local marketing platform simplifies online presence, boosts growth.
    Read more
  • Logo of Locobuzz
    Locobuzz
    Unified platform for online reputation, customer service, and social media management.
    Read more
  • Logo of GoDaddy Digital Marketing Suite
    GoDaddy Digital Marketing Suite
    Manage social media, email, listings, and SEO. Grow your audience.
    Read more

SalesCaptain FAQ

  • What is SalesCaptain and what does SalesCaptain do?

    SalesCaptain is an AI-powered platform for local businesses to enhance their online presence and attract customers. It provides tools for online review management, automated marketing campaigns, website chat, and payment processing, aiming to boost revenue and customer satisfaction.

  • How does SalesCaptain integrate with other tools?

    SalesCaptain integrates with various tools to enhance its functionality. It offers live website chat through its WebChat feature, enabling real-time customer interaction and improving local business listings by facilitating review collection and management. More details on specific integrations are limited.

  • What the main competitors of SalesCaptain?

    Alternatives to SalesCaptain include Podium, HubSpot Marketing Hub, and Zendesk Support Suite. These platforms offer similar features like online review management, messaging, and marketing automation. Other competitors are ActiveCampaign, Contlo, and Right Choice.

  • Is SalesCaptain legit?

    Yes, SalesCaptain is a legitimate platform. It helps local businesses improve their online presence and customer engagement through features like live chat and review management. G2 gives SalesCaptain a 4.2/5 rating, indicating user satisfaction with the platform's capabilities and security.

  • How much does SalesCaptain cost?

    SalesCaptain's Professional plan is $260/month. The Professional Plus plan costs $520/month. For Enterprise plan pricing, contact SalesCaptain directly for a custom quote. There is no free plan or free trial available.

  • Is SalesCaptain customer service good?

    Users consistently praise SalesCaptain's customer support as "amazing" and "good," highlighting their helpfulness and responsiveness. They appreciate the easy-to-use platform and effective communication features.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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