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Salesforce Maps

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Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
July 2022 - $65M

Ratings

G2
4.3/5
(330)
Glassdoor
4.1/5
(18141)

Salesforce Maps description

Salesforce Maps, a sales mapping software, lets you visualize your sales data on an interactive map directly within Salesforce. See customer locations, optimize routes, and plan sales trips. Target prospects, analyze territories, and improve field team efficiency using location intelligence. It's designed for sales teams of all sizes wanting to improve productivity and make data-driven decisions.


Who is Salesforce Maps best for

Salesforce Maps helps sales teams visualize data, optimize routes, and improve field team efficiency. Users praise the seamless Salesforce integration and territory visualization tools, while some find the mobile app lacking and setup complex. It's ideal for field sales teams seeking data-driven decisions.

  • Ideal for small, medium, and large sales teams needing location intelligence.

  • Strong fit for various sectors, including retail, manufacturing, and professional services.


Salesforce Maps features

Supported

Salesforce Maps supports territory management via the Territory Planning feature.

Supported

Salesforce Maps integrates directly with Salesforce CRM.

Supported

Salesforce Maps supports territory visualization with data overlays like sales performance and customer density.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.53

Reliability and Performance

Neutral
+0.14

Ease of Implementation

Neutral
-0.2

Scalability

Strongly negative
-1

Salesforce Maps reviews

We've summarised 329 Salesforce Maps reviews (Salesforce Maps G2 reviews) and summarised the main points below.

Pros of Salesforce Maps
  • Seamless integration with Salesforce data.
  • Easy to visualize sales territories and customer locations.
  • Useful for route planning and optimizing field sales visits.
  • The "Take Me There" feature for navigation is very convenient.
Cons of Salesforce Maps
  • It can be slow and buggy at times.
  • The mobile app is not very user friendly.
  • Setup for advanced features like data layers can be complex.
  • Limited offline functionality makes it difficult to use in areas with low connectivity.

Salesforce Maps pricing

The commentary is based on 19 reviews from Salesforce Maps G2 reviews.

Salesforce Maps provides valuable visualization and optimization features, especially for field sales. However, reviews frequently cite its high cost and per-user licensing as significant drawbacks, often hindering wider adoption within organizations. Some users find the pricing justifiable due to the increased productivity.

Users sentiment

Rather negative
-0.6

See the Salesforce Maps pricing page.


Salesforce Maps alternatives

  • Logo of SPOTIO
    SPOTIO
    Field sales automation for smarter routes, tracking, and team management.
    Read more
  • Logo of Connectbase
    Connectbase
    Finds best network locations. Automates sales. Boosts telecom deals.
    Read more
  • Logo of Copper
    Copper
    CRM for Google Workspace, automating contacts and deals.
    Read more
  • Logo of PolyAI
    PolyAI
    AI-powered voice assistants for effortless customer conversations.
    Read more
  • Logo of Map My Customers
    Map My Customers
    Visualize, optimize, and track outside sales routes and performance.
    Read more
  • Logo of Fullcast
    Fullcast
    Streamlines sales operations, boosts team performance, and clarifies data.
    Read more

Salesforce Maps FAQ

  • What is Salesforce Maps and what does Salesforce Maps do?

    Salesforce Maps is a sales mapping software integrated with Salesforce, allowing businesses to visualize sales data on an interactive map. It helps optimize routes, plan sales trips, target prospects, analyze territories, and improve field team efficiency. It's designed for sales teams looking to enhance productivity and decision-making.

  • How does Salesforce Maps integrate with other tools?

    Salesforce Maps seamlessly integrates with Salesforce CRM, allowing direct access to your sales data. This integration streamlines workflows, improves data analysis, and enhances sales operations by connecting location intelligence with existing customer information.

  • What the main competitors of Salesforce Maps?

    Top alternatives to Salesforce Maps include Map My Customers, Badger Maps, and SalesRabbit. These competitors offer similar features like route optimization, territory management, and CRM integrations, catering to field sales teams seeking improved productivity and data-driven decision-making.

  • Is Salesforce Maps legit?

    Yes, Salesforce Maps is a legitimate product offered by Salesforce. It's a sales mapping software that integrates with Salesforce CRM, allowing businesses to visualize sales data, optimize routes, and improve field team efficiency. It's generally well-regarded for its Salesforce integration and visualization capabilities but can sometimes be slow.

  • How much does Salesforce Maps cost?

    I cannot find pricing information for Salesforce Maps. Contact Salesforce directly to get current pricing details and determine if the product's features are worth the cost for your needs.

  • Is Salesforce Maps customer service good?

    Customer reviews indicate that Salesforce Maps customer service is generally positive and responsive. Users highlight the helpfulness of the support team in resolving issues and providing guidance during implementation. A few users mention slower response times for bug fixes, but overall the sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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