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Map My Customers description
Map My Customers is a CRM and field sales software designed specifically for outside sales teams. It allows you to visualize customer locations on a map, optimize routes, and track sales rep activity. Managers get performance dashboards and reporting tools for better visibility into field operations. The software integrates with other tools like Salesforce and Hubspot, centralizing sales data. It aims to improve rep adoption and provide insights into sales activities and territories.
Who is Map My Customers best for
Map My Customers is a mobile-first CRM and field sales software ideal for outside sales teams at SMBs. Users love its intuitive interface, real-time customer location visualization, and seamless CRM integrations. However, some users have reported occasional glitches and high costs. It helps optimize routes, track sales activity, and provides performance dashboards. Some users dislike the limited report customization and occasional glitches.
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Best for small to medium-sized businesses (SMBs) with outside sales teams.
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Ideal for industries like healthcare, finance, retail, consumer goods, manufacturing, education, real estate, and non-profit.
Map My Customers features
Supported Map My Customers supports real-time reporting and provides users with access to real-time data and insights through features like live location tracking, activity feeds, and performance dashboards. |
Supported Map My Customers supports customizable dashboards for sales teams. |
Supported Map My Customers visualizes customer locations on a map for territory management and sales optimization. |
Supported Map My Customers integrates with Salesforce, Zoho and HubSpot CRMs. |
Supported Map My Customers supports route planning and optimization, including customer locations, distance, and traffic via third-party apps. |
Map My Customers reviews
We've summarised 128 Map My Customers reviews (Map My Customers G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface, enabling easy navigation and account management.
- Real-time visualization of customer locations on a map, facilitating efficient route planning and territory management.
- Seamless integration with popular CRMs like Salesforce and HubSpot, centralizing data and improving workflow.
- Helpful customer support, praised for responsiveness and problem-solving approach.
- Valuable time-saving tool for field sales reps, allowing for increased productivity and optimized schedules.
- Occasional glitches and bugs reported by users, requiring data re-entry.
- Limited customization for reports, hindering data analysis for specific needs.
- High cost, especially for startups and small businesses, impacting affordability.
- Integration issues with some systems, causing data transfer problems and additional expenses.
- Complexities in bulk uploading customer data, leading to manual entry and time consumption.
Map My Customers pricing
The commentary is based on 4 reviews from Map My Customers G2 reviews.
Map My Customers' pricing is generally considered fair and economical, especially for small businesses. Some users find it a good value compared to competitors, while others, particularly startups, consider the cost high.
Users sentiment
See the Map My Customers pricing page.
Designed for individual sales representatives looking to map customers and improve their daily workflow.
Includes team sharing, basic roles, stack rank leaderboards, weekly report cards, up to 10,000 records, one-way CRM sync, and a maximum of 10 users.
Includes all Mid-Market Sales features plus lead finder, territory management, two-way CRM sync, up to 50,000 records, location tracking, offline mode, and a dedicated customer success manager.
Includes all Industry Leader features plus advanced reporting and dashboards, unlimited records, unlimited custom fields, data merger, advanced workflows, semi-annual new employee training, quarterly refresher training, priority support, single sign-on, and bulk email.
Map My Customers alternatives
Map My Customers FAQ
Map My Customers is a CRM and field sales mapping software designed for outside sales teams. It helps visualize customer locations, optimize routes, track sales activity, and provides insightful reporting and dashboards. It integrates with popular CRMs like Salesforce and HubSpot.
What is Map My Customers and what does Map My Customers do?
Map My Customers is a CRM and field sales mapping software designed for outside sales teams. It helps visualize customer locations, optimize routes, track sales activity, and provides insightful reporting and dashboards. It integrates with popular CRMs like Salesforce and HubSpot.
Map My Customers integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho. This allows sales teams to centralize their customer data and streamline workflows by connecting their CRM with Map My Customers' field sales tools.
How does Map My Customers integrate with other tools?
Map My Customers integrates with popular CRM platforms like Salesforce, HubSpot, and Zoho. This allows sales teams to centralize their customer data and streamline workflows by connecting their CRM with Map My Customers' field sales tools.
Top alternatives to Map My Customers include SPOTIO, Salesforce Maps, and Badger Maps. These competitors offer similar features like route optimization, customer mapping, and CRM integrations, catering to field sales teams needing improved productivity and territory management.
What the main competitors of Map My Customers?
Top alternatives to Map My Customers include SPOTIO, Salesforce Maps, and Badger Maps. These competitors offer similar features like route optimization, customer mapping, and CRM integrations, catering to field sales teams needing improved productivity and territory management.
Yes, Map My Customers is a legitimate software solution for field sales teams. It offers features like route planning, CRM integrations, and real-time reporting. User reviews highlight its intuitive interface and time-saving capabilities for field reps, confirming its validity and usefulness for sales teams needing to optimize their field operations.
Is Map My Customers legit?
Yes, Map My Customers is a legitimate software solution for field sales teams. It offers features like route planning, CRM integrations, and real-time reporting. User reviews highlight its intuitive interface and time-saving capabilities for field reps, confirming its validity and usefulness for sales teams needing to optimize their field operations.
Map My Customers pricing includes the Road Warrior plan at $60/month, the Mid-Market Sales plan at $70/user/month (billed annually), and the Industry Leader plan at $90/user/month (billed annually). Enterprise pricing is available upon request for custom solutions. Is Map My Customers worth it for your sales team? Consider these options and boost your sales performance.
How much does Map My Customers cost?
Map My Customers pricing includes the Road Warrior plan at $60/month, the Mid-Market Sales plan at $70/user/month (billed annually), and the Industry Leader plan at $90/user/month (billed annually). Enterprise pricing is available upon request for custom solutions. Is Map My Customers worth it for your sales team? Consider these options and boost your sales performance.
Map My Customers receives positive feedback for its helpful and responsive customer support. Users appreciate the team's proactive approach to resolving issues and their willingness to assist with implementation and training. However, some users have experienced occasional bugs.
Is Map My Customers customer service good?
Map My Customers receives positive feedback for its helpful and responsive customer support. Users appreciate the team's proactive approach to resolving issues and their willingness to assist with implementation and training. However, some users have experienced occasional bugs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.