Logo of Salesforce Mobile

Salesforce Mobile

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Company health

Employee growth
2% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
July 2022 - $65M

Ratings

G2
4.2/5
(483)
Glassdoor
4.1/5
(18141)

Salesforce Mobile description

Salesforce Mobile lets employees access their company's Salesforce account and data from their mobile devices. This allows for use of custom applications, sales tools, and customer information on-the-go. The app aims to provide a convenient and efficient experience for users who need access to their Salesforce data anytime, anywhere. It's designed to work with the existing Salesforce features and applications used by a company.


Who is Salesforce Mobile best for

Salesforce Mobile empowers employees to access Salesforce data and custom apps on-the-go. Users love the real-time data access and convenient mobile interface for managing clients. However, some dislike occasional slow loading times and glitches. Ideal for businesses of all sizes needing mobile access to Salesforce, particularly those in software, IT, or telecommunications.

  • Ideal for small, medium, and large businesses, especially in software, IT, and telecommunications.

  • Best fit for Software, IT & Telecommunications, Healthcare, Wellness & Pharma, and Marketing & Advertising.


Salesforce Mobile features

Supported

Salesforce Mobile App allows customizing the user interface, branding, and functionality.

Supported

Salesforce Mobile allows approving tasks from a mobile device.

Supported

Custom apps can be built with Salesforce Mobile using the Mobile SDK and App Builder.

Supported

Salesforce Mobile supports integrations with other platforms and mobile apps through features like AppExchange and custom app development.

Supported

Salesforce offers mobile apps for iOS and Android.

Supported

Salesforce offers no-code mobile app development using pre-built components and templates.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Rather positive
+0.67

Ease of Use

Rather positive
+0.47

Reliability and Performance

Neutral
+0.29

Ease of Implementation

Neutral
+0

Scalability

Strongly positive
+1

Salesforce Mobile reviews

We've summarised 473 Salesforce Mobile reviews (Salesforce Mobile G2 reviews) and summarised the main points below.

Pros of Salesforce Mobile
  • Easy access to customer data
  • Real-time access to data
  • Excellent for managing tasks and staying organized
  • User-friendly interface for managing clients and leads
  • Mobile access is convenient for remote work
Cons of Salesforce Mobile
  • Slow loading times and performance issues
  • App can be glitchy and unstable
  • Clunky and non-intuitive UI/UX
  • Limited functionality compared to desktop
  • Customization options can be complex

Salesforce Mobile pricing

The commentary is based on 19 reviews from Salesforce Mobile G2 reviews.

Reviews indicate Salesforce pricing can be a concern, especially for smaller businesses. While some users mention discounts and benefits, others find it expensive and potentially prohibitive as businesses scale. Careful consideration of cost versus value is advised.

Users sentiment

Neutral
-0.25

See the Salesforce Mobile pricing page.

  • Salesforce Mobile has a free trial.

Platform Starter
25 USD/user/month

Build custom apps that fuel sales, service, and marketing productivity.

Platform Plus
100 USD/user/month

Extend Salesforce to every employee, every department, and transform app dev for your entire organization.

Platform Unlimited
Custom

N/A


Salesforce Mobile alternatives

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    Salesforce Platform
    Build, integrate, and automate custom business apps, code or no-code.
    Read more
  • Logo of PolyAI
    PolyAI
    AI-powered voice assistants for effortless customer conversations.
    Read more
  • Logo of Copper
    Copper
    CRM for Google Workspace, automating contacts and deals.
    Read more
  • Logo of A-SCEND
    A-SCEND
    Automated compliance audits, simplified. Save time and resources.
    Read more
  • Logo of Neptune DXP
    Neptune DXP
    Build enterprise apps fast, especially for SAP, without complex coding.
    Read more
  • Logo of Veloxy
    Veloxy
    Smart sales routes, lead management, and activity tracking inside Salesforce.
    Read more

Salesforce Mobile FAQ

  • What is Salesforce Mobile and what does Salesforce Mobile do?

    Salesforce Mobile provides secure access to Salesforce data and tools from any location using a mobile device. Users can access customer information, manage tasks, and utilize sales tools on-the-go, boosting productivity and collaboration. It offers custom app development and integrations for a tailored mobile experience.

  • How does Salesforce Mobile integrate with other tools?

    Salesforce Mobile integrates with other platforms and mobile apps through features like the AppExchange and custom app development using their Mobile SDK and App Builder. This allows access to other sales tools and customer information directly within the Salesforce Mobile app.

  • What the main competitors of Salesforce Mobile?

    Top alternatives to Salesforce Mobile include Microsoft Dynamics 365 Sales, Zoho CRM, and Oracle Siebel CRM. These competitors offer similar mobile CRM functionalities, such as contact management, sales opportunity tracking, and real-time data access.

  • Is Salesforce Mobile legit?

    Yes, Salesforce Mobile is a legitimate mobile app offered by Salesforce. It's safe and allows secure access to your Salesforce data. It provides convenient mobile access for managing tasks, clients, and leads, though some users have reported occasional performance issues.

  • How much does Salesforce Mobile cost?

    Salesforce Mobile offers Platform Starter for $25/user/month and Platform Plus for $100/user/month. Platform Unlimited pricing is custom. Contact Salesforce for detailed pricing and to determine which product best suits your needs.

  • Is Salesforce Mobile customer service good?

    Customer reviews on Salesforce Mobile are mixed. While users appreciate the convenience of mobile access for managing customer interactions and data, some have reported slow loading times, glitches, and a clunky interface. Others mention limited functionality compared to the desktop version.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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