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Salesforce Nonprofit Cloud description
Salesforce Nonprofit Cloud is a software platform designed specifically for non-profit organizations. It offers a suite of tools to manage various aspects of a non-profit's operations, including fundraising, donor management, program management, marketing, and impact measurement. The platform aims to streamline operations, improve constituent engagement, and help demonstrate organizational impact, all within a single system. Salesforce Nonprofit Cloud is notable for its comprehensive set of features tailored to the non-profit sector and its integration with the broader Salesforce ecosystem.
Who is Salesforce Nonprofit Cloud best for
Salesforce Nonprofit Cloud is designed to streamline operations and maximize impact for non-profits. Users love the highly customizable platform and robust reporting features. We find that the centralized database is great for managing contacts and donations. Keep in mind that some users find the setup process difficult and the user interface complex.
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Perfect for orgs of any size (1-100+ employees) seeking tailored solutions to streamline operations & maximize impact.
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An ideal solution for Non_profit_Government looking to boost fundraising, track volunteers, and measure impact.
Salesforce Nonprofit Cloud features
Supported Volunteer Management: Manage volunteer events and people, including volunteers, jobs, shifts, and hours. Track and report on all volunteer data. |
Supported Track Volunteer Hours: Track volunteer hours worked across different jobs and shifts. |
Supported Job and Shift Management: Schedule and manage volunteer jobs and shifts, including recurring jobs. |
Supported Volunteers Dashboard: Create a central dashboard to view key volunteer data and metrics. |
Supported Public Signup: Allow potential volunteers to sign up for opportunities through your website. |
Supported Find Volunteers: Find volunteers based on skills, availability, and other criteria. |
Supported Reporting and Analytics: Generate reports on volunteer activities and contributions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Salesforce Nonprofit Cloud reviews
We've summarised 83 Salesforce Nonprofit Cloud reviews (Salesforce Nonprofit Cloud G2 reviews) and summarised the main points below.
- Highly customizable platform, adaptable to various non-profit needs.
- Robust reporting features, offering in-depth data analysis.
- Centralized database for managing contacts, donations, and program activities.
- Available free licenses for eligible nonprofits, reducing costs significantly.
- Difficult setup process, often requiring external consultants or extensive training.
- Complex user interface, especially for those unfamiliar with CRMs.
- Reporting functionality can be cumbersome and time-consuming.
- Limited integrations with specific non-profit tools, sometimes requiring manual data transfer.
Salesforce Nonprofit Cloud alternatives
Salesforce Nonprofit Cloud FAQ
Salesforce Nonprofit Cloud is a platform designed to help nonprofits manage fundraising, programs, and donor relationships. We find it offers robust features for tracking donations, engaging constituents, and measuring impact, all within a unified system. It’s particularly helpful for organizations seeking to streamline operations and improve overall efficiency.
What is Salesforce Nonprofit Cloud and what does Salesforce Nonprofit Cloud do?
Salesforce Nonprofit Cloud is a platform designed to help nonprofits manage fundraising, programs, and donor relationships. We find it offers robust features for tracking donations, engaging constituents, and measuring impact, all within a unified system. It’s particularly helpful for organizations seeking to streamline operations and improve overall efficiency.
Salesforce Nonprofit Cloud integrates with the broader Salesforce ecosystem, allowing for connections with various apps and tools. It also offers APIs for custom integrations, though some users have noted limitations with specific non-profit tools. We find that this can sometimes necessitate manual data transfer in certain situations.
How does Salesforce Nonprofit Cloud integrate with other tools?
Salesforce Nonprofit Cloud integrates with the broader Salesforce ecosystem, allowing for connections with various apps and tools. It also offers APIs for custom integrations, though some users have noted limitations with specific non-profit tools. We find that this can sometimes necessitate manual data transfer in certain situations.
We find that Bloomerang, CharityTracker, and Andar360 are strong competitors, focusing on donor management and fundraising within the nonprofit sector. While Copper and PolyAI offer CRM and AI solutions, they don't specifically cater to nonprofits like Salesforce Nonprofit Cloud does.
What the main competitors of Salesforce Nonprofit Cloud?
We find that Bloomerang, CharityTracker, and Andar360 are strong competitors, focusing on donor management and fundraising within the nonprofit sector. While Copper and PolyAI offer CRM and AI solutions, they don't specifically cater to nonprofits like Salesforce Nonprofit Cloud does.
Yes, Salesforce Nonprofit Cloud is a legitimate and widely used platform. We find it's a powerful tool, but the complex setup and interface may require expert assistance.
Is Salesforce Nonprofit Cloud legit?
Yes, Salesforce Nonprofit Cloud is a legitimate and widely used platform. We find it's a powerful tool, but the complex setup and interface may require expert assistance.
I'm sorry, but pricing information for Salesforce Nonprofit Cloud is not available at this time. Contact Salesforce directly to get a personalized quote for your organization.
How much does Salesforce Nonprofit Cloud cost?
I'm sorry, but pricing information for Salesforce Nonprofit Cloud is not available at this time. Contact Salesforce directly to get a personalized quote for your organization.
Based on the reviews, Salesforce Nonprofit Cloud's customer service receives mixed feedback. While some users appreciate the comprehensive features, others find the service lacking, especially considering the high cost of premium support and the long turnaround times for standard support.
Is Salesforce Nonprofit Cloud customer service good?
Based on the reviews, Salesforce Nonprofit Cloud's customer service receives mixed feedback. While some users appreciate the comprehensive features, others find the service lacking, especially considering the high cost of premium support and the long turnaround times for standard support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.