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SatisMeter description
SatisMeter helps you understand what your customers think, so you can improve your business. Using different types of surveys, it measures customer satisfaction at various points in their journey. You can customize the surveys, choose who sees them, and schedule them to repeat automatically. SatisMeter integrates with other business tools you might use and displays the results on a dashboard. A key difference from other tools is SatisMeter's pricing: you pay for the number of survey responses you receive, not the number of surveys you send. All features are included, no matter how much you spend.
Who is using SatisMeter?
Who is SatisMeter best for
SatisMeter is a customer satisfaction tool that helps businesses understand customer feedback. Its simple interface, integrations with tools like Intercom and Slack, and response-based pricing make it easy to collect and analyze feedback. Users love its ease of use and helpful support, while some desire more survey and reporting options.
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Best for small to medium businesses (1-1000 employees), especially SaaS companies in E-commerce or Software/IT/Telecommunications.
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Ideal for E-commerce and Software/IT/Telecommunications companies seeking user feedback and improved customer satisfaction.
SatisMeter reviews
We've summarised 39 SatisMeter reviews (SatisMeter G2 reviews) and summarised the main points below.
- Easy to use and implement with a simple interface.
- Seamless integrations with other tools, especially Intercom and Slack.
- Responsive and helpful customer support.
- Affordable pricing based on responses.
- Effective for gathering in-app feedback and measuring NPS.
- Limited survey types. Users desire CSAT and CES surveys in addition to NPS.
- Limited customization for surveys and email templates.
- Some reporting limitations, such as inability to combine data from multiple projects.
- Occasional login issues reported.
- Some users find the survey frequency excessive.
SatisMeter pricing
The commentary is based on 3 reviews from SatisMeter G2 reviews.
SatisMeter's pricing is generally considered affordable, especially for startups. Some users mention it as a key advantage, while others desire more features for the price. Information on specific pricing tiers isn't available in these reviews.
See the SatisMeter pricing page.
SatisMeter alternatives
Dynamics 365 Customer VoiceGather customer feedback, analyze it, and improve your business.Read more
SatisMeter FAQ
SatisMeter is a customer satisfaction tool that uses surveys to measure customer experience. It offers customizable and scheduled surveys, integrates with other business tools, and features response-based pricing. It's praised for ease of use and integrations but has limitations in survey types and customization.
What is SatisMeter and what does SatisMeter do?
SatisMeter is a customer satisfaction tool that uses surveys to measure customer experience. It offers customizable and scheduled surveys, integrates with other business tools, and features response-based pricing. It's praised for ease of use and integrations but has limitations in survey types and customization.
SatisMeter seamlessly integrates with various business tools, including Intercom and Slack, to streamline workflows and centralize customer feedback data. This enhances data analysis and facilitates efficient response to customer insights.
How does SatisMeter integrate with other tools?
SatisMeter seamlessly integrates with various business tools, including Intercom and Slack, to streamline workflows and centralize customer feedback data. This enhances data analysis and facilitates efficient response to customer insights.
Top alternatives to SatisMeter include Qualtrics CoreXM, SurveyMonkey, and Dynamics 365 Customer Voice. These competitors offer similar survey functionalities and integrations, catering to businesses seeking customer feedback solutions. Other options, like RateMyService and Microsoft Forms, provide more basic survey tools.
What the main competitors of SatisMeter?
Top alternatives to SatisMeter include Qualtrics CoreXM, SurveyMonkey, and Dynamics 365 Customer Voice. These competitors offer similar survey functionalities and integrations, catering to businesses seeking customer feedback solutions. Other options, like RateMyService and Microsoft Forms, provide more basic survey tools.
Yes, SatisMeter is a legitimate customer feedback platform. Known for its ease of use and integrations, it's considered safe and reliable by many users. Its pricing based on responses, not surveys sent, makes it an attractive option.
Is SatisMeter legit?
Yes, SatisMeter is a legitimate customer feedback platform. Known for its ease of use and integrations, it's considered safe and reliable by many users. Its pricing based on responses, not surveys sent, makes it an attractive option.
I couldn't find pricing details for SatisMeter. For the most current pricing information, it's best to check their official website or contact their sales team. This will give you accurate pricing details and help you determine if SatisMeter is worth the investment for your needs.
How much does SatisMeter cost?
I couldn't find pricing details for SatisMeter. For the most current pricing information, it's best to check their official website or contact their sales team. This will give you accurate pricing details and help you determine if SatisMeter is worth the investment for your needs.
Customer reviews on SatisMeter's support are mixed. Some users praise the quick and helpful responses, while others experienced difficulty contacting support. Most reviews focus on ease of use and integrations, rather than support.
Is SatisMeter customer service good?
Customer reviews on SatisMeter's support are mixed. Some users praise the quick and helpful responses, while others experienced difficulty contacting support. Most reviews focus on ease of use and integrations, rather than support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.