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Scratchpad

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Company health

Employee growth
13% decrease in the last year
Web traffic
28% increase in the last quarter
Financing
October 2021 - $50M

Ratings

G2
4.8/5
(1489)
Capterra
4.9/5
(96)
Glassdoor
3.3/5
(28)

Scratchpad description

Scratchpad helps sales teams keep their customer information organized and up-to-date in their CRM system. It provides tools like AI-powered updates and sales sheets that make it easier for sales representatives to input and manage their data. For managers, Scratchpad offers insights into team performance, pipeline health, and forecast accuracy. It's designed to improve data quality, streamline processes, and provide a more user-friendly experience than traditional CRM systems.


Who is using Scratchpad?


Who is Scratchpad best for

Scratchpad is a Salesforce-native revenue team workspace that helps sales teams improve data quality and productivity. Users praise its intuitive UI, streamlined pipeline management, and excellent customer support. However, some users mention limitations in list setup, filtering, and integrations. Scratchpad is best for sales leaders and managers at mid-sized to large B2B SaaS companies using Salesforce.

  • Best for medium-sized businesses seeking improved Salesforce data quality and sales productivity.

  • Ideal for software, IT, and telecommunications companies using Salesforce.


Scratchpad features

Supported

Scratchpad supports revenue forecasting based on pipeline, deal stage, and win rates.

Supported

Scratchpad supports basic sales gamification features like badges and leaderboards.

Supported

Scratchpad integrates with Salesforce, syncing notes, tasks, and pipeline data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.43

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.9

Ease of Implementation

Rather positive
+0.57

Scalability

Strongly positive
+1

Scratchpad reviews

We've summarised 1572 Scratchpad reviews (Scratchpad Capterra reviews and Scratchpad G2 reviews) and summarised the main points below.

Pros of Scratchpad
  • Easy and fast Salesforce updates.
  • Intuitive UI and customizable views.
  • Streamlined pipeline management.
  • Excellent customer support and training.
Cons of Scratchpad
  • Difficult to set up lists.
  • Limited filtering, especially on long text fields.
  • Integration with other sales tools is limited.
  • Free version limitations can be frustrating.

Scratchpad pricing

Users sentiment

Rather positive
+0.33

See the Scratchpad pricing page.

  • Scratchpad has a free plan.

Free
Free

Sales execution fundamentals: 1 Scratchpad view 3 days change history 10 notes synced with Salesforce per month 100 Salesforce updates per month Unlimited Slack automations, deal rooms, and 300 notifications per month

Standard
$19 per user/month

Enjoy everything in Free + 5 Scratchpad views 7 days change history Unlimited notes synced with Salesforce Unlimited updates to Salesforce AI-inline coaching Zero boards

Business
$39 per user/month

Get everything in Standard + Unlimited Scratchpad views Unlimited change history Hygiene monitoring Leaderboards and streaks Advanced controls and visibility Team based templates, views and configuration


Scratchpad alternatives

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    Next Quarter
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  • Logo of SAP Sales Cloud
    SAP Sales Cloud
    Empowers sales teams with data-driven insights to close deals faster.
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  • Logo of Salesforce Sales Cloud
    Salesforce Sales Cloud
    Streamlines sales, manages contacts, boosts productivity, closes deals.
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  • Logo of Aviso
    Aviso
    AI-powered sales forecasting and deal coaching for bigger wins.
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  • Logo of Clari
    Clari
    AI-powered revenue predictions for smarter sales decisions.
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Scratchpad FAQ

  • What is Scratchpad and what does Scratchpad do?

    Scratchpad is a Salesforce-native revenue workspace that helps sales teams update Salesforce faster, collaborate more effectively, and gain insights into their pipeline. It offers AI-powered tools, sales sheets, and streamlined data entry to improve data quality and boost sales productivity.

  • How does Scratchpad integrate with other tools?

    Scratchpad integrates with Salesforce, allowing for seamless syncing of notes, tasks, and pipeline data. However, integration with other sales tools is limited, which can be a drawback for some users.

  • What the main competitors of Scratchpad?

    Top alternatives to Scratchpad include Nektar.ai, HubSpot Sales Hub, Pipedrive, and Salesforce Sales Cloud. These competitors offer similar sales productivity and CRM functionalities, catering to various business needs and budgets.

  • Is Scratchpad legit?

    Scratchpad is a legitimate software solution for sales teams using Salesforce. It's known for its ease of use and efficient CRM updates, though some users mention limitations in filtering and integrations. With positive ratings on G2 and Capterra, Scratchpad appears safe and effective for managing sales data.

  • How much does Scratchpad cost?

    Scratchpad's pricing includes a Free plan, a Standard plan at $19 per user/month, and a Business plan at $39 per user/month. A custom-priced plan with additional features is also available. Add-ons like AI CRM updates are available for $19 per user/month. Is Scratchpad worth it? It depends on your needs and budget.

  • Is Scratchpad customer service good?

    Scratchpad receives overwhelmingly positive customer service reviews. Users consistently praise the helpfulness, responsiveness, and personalized training provided by the support team. Many reviewers describe the customer service as "exceptional," "amazing," and even "the best I've ever seen."


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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