Scratchpad helps sales teams keep their customer information organized and up-to-date in their CRM system. It provides tools like AI-powered updates and sales sheets that make it easier for sales representatives to input and manage their data. For managers, Scratchpad offers insights into team performance, pipeline health, and forecast accuracy. It's designed to improve data quality, streamline processes, and provide a more user-friendly experience than traditional CRM systems.
Scratchpad is a Salesforce-native revenue team workspace that helps sales teams improve data quality and productivity. Users praise its intuitive UI, streamlined pipeline management, and excellent customer support. However, some users mention limitations in list setup, filtering, and integrations. Scratchpad is best for sales leaders and managers at mid-sized to large B2B SaaS companies using Salesforce.
Best for medium-sized businesses seeking improved Salesforce data quality and sales productivity.
Ideal for software, IT, and telecommunications companies using Salesforce.
Scratchpad features
Supported
Scratchpad supports revenue forecasting based on pipeline, deal stage, and win rates.
Supported
Scratchpad supports basic sales gamification features like badges and leaderboards.
Supported
Scratchpad integrates with Salesforce, syncing notes, tasks, and pipeline data.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Rather positive
+0.43
Customer Service
Strongly positive
+1
Ease of Use
Strongly positive
+1
Reliability and Performance
Strongly positive
+0.9
Ease of Implementation
Rather positive
+0.57
Scalability
Strongly positive
+1
Scratchpad reviews
We've summarised 1572
Scratchpad reviews (Scratchpad Capterra reviews and Scratchpad G2 reviews) and
summarised the main points below.
Pros of Scratchpad
Easy and fast Salesforce updates.
Intuitive UI and customizable views.
Streamlined pipeline management.
Excellent customer support and training.
Cons of Scratchpad
Difficult to set up lists.
Limited filtering, especially on long text fields.
Sales execution fundamentals:
1 Scratchpad view
3 days change history
10 notes synced with Salesforce per month
100 Salesforce updates per month
Unlimited Slack automations, deal rooms, and 300 notifications per month
Standard
$19 per user/month
Enjoy everything in Free +
5 Scratchpad views
7 days change history
Unlimited notes synced with Salesforce
Unlimited updates to Salesforce
AI-inline coaching
Zero boards
Business
$39 per user/month
Get everything in Standard +
Unlimited Scratchpad views
Unlimited change history
Hygiene monitoring
Leaderboards and streaks
Advanced controls and visibility
Team based templates, views and configuration
Scratchpad alternatives
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Scratchpad is a Salesforce-native revenue workspace that helps sales teams update Salesforce faster, collaborate more effectively, and gain insights into their pipeline. It offers AI-powered tools, sales sheets, and streamlined data entry to improve data quality and boost sales productivity.
What is Scratchpad and what does Scratchpad do?
Scratchpad is a Salesforce-native revenue workspace that helps sales teams update Salesforce faster, collaborate more effectively, and gain insights into their pipeline. It offers AI-powered tools, sales sheets, and streamlined data entry to improve data quality and boost sales productivity.
How does Scratchpad integrate with other tools?
Scratchpad integrates with Salesforce, allowing for seamless syncing of notes, tasks, and pipeline data. However, integration with other sales tools is limited, which can be a drawback for some users.
How does Scratchpad integrate with other tools?
Scratchpad integrates with Salesforce, allowing for seamless syncing of notes, tasks, and pipeline data. However, integration with other sales tools is limited, which can be a drawback for some users.
What the main competitors of Scratchpad?
Top alternatives to Scratchpad include Nektar.ai, HubSpot Sales Hub, Pipedrive, and Salesforce Sales Cloud. These competitors offer similar sales productivity and CRM functionalities, catering to various business needs and budgets.
What the main competitors of Scratchpad?
Top alternatives to Scratchpad include Nektar.ai, HubSpot Sales Hub, Pipedrive, and Salesforce Sales Cloud. These competitors offer similar sales productivity and CRM functionalities, catering to various business needs and budgets.
Is Scratchpad legit?
Scratchpad is a legitimate software solution for sales teams using Salesforce. It's known for its ease of use and efficient CRM updates, though some users mention limitations in filtering and integrations. With positive ratings on G2 and Capterra, Scratchpad appears safe and effective for managing sales data.
Is Scratchpad legit?
Scratchpad is a legitimate software solution for sales teams using Salesforce. It's known for its ease of use and efficient CRM updates, though some users mention limitations in filtering and integrations. With positive ratings on G2 and Capterra, Scratchpad appears safe and effective for managing sales data.
How much does Scratchpad cost?
Scratchpad's pricing includes a Free plan, a Standard plan at $19 per user/month, and a Business plan at $39 per user/month. A custom-priced plan with additional features is also available. Add-ons like AI CRM updates are available for $19 per user/month. Is Scratchpad worth it? It depends on your needs and budget.
How much does Scratchpad cost?
Scratchpad's pricing includes a Free plan, a Standard plan at $19 per user/month, and a Business plan at $39 per user/month. A custom-priced plan with additional features is also available. Add-ons like AI CRM updates are available for $19 per user/month. Is Scratchpad worth it? It depends on your needs and budget.
Is Scratchpad customer service good?
Scratchpad receives overwhelmingly positive customer service reviews. Users consistently praise the helpfulness, responsiveness, and personalized training provided by the support team. Many reviewers describe the customer service as "exceptional," "amazing," and even "the best I've ever seen."
Is Scratchpad customer service good?
Scratchpad receives overwhelmingly positive customer service reviews. Users consistently praise the helpfulness, responsiveness, and personalized training provided by the support team. Many reviewers describe the customer service as "exceptional," "amazing," and even "the best I've ever seen."
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.
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