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SeatGeek Enterprise

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Company health

Employee growth
5% increase in the last year
Web traffic
12% decrease in the last quarter
Financing
February 2022 - $400M

Ratings

G2
2.4/5
(4)
TrustPilot
4.5/5
(20)
Glassdoor
3.9/5
(243)

SeatGeek Enterprise description

SeatGeek Enterprise is a technology-focused event ticketing platform designed for large-scale events and venues. It offers a suite of tools to manage ticket sales, optimize pricing, and track event performance. SeatGeek Enterprise focuses on providing a user-friendly experience for both event organizers and attendees, emphasizing innovation and data-driven decision-making.


Who is SeatGeek Enterprise best for

SeatGeek Enterprise is tailored for large-scale event organizers and venues, particularly those in the entertainment sector. We find that it’s best suited for enterprises with over 1000 employees. User feedback highlights a fast ticket purchasing process and a user-friendly interface, which are great. However, some users report issues such as overbooking and unreliable ticket delivery, so it's worth keeping in mind.

  • Perfect for large enterprises (1001+ employees) seeking robust event ticketing and management solutions.

  • A great fit for the entertainment industry, helping businesses manage events and enhance customer experiences.


SeatGeek Enterprise reviews

We've summarised 24 SeatGeek Enterprise reviews (SeatGeek Enterprise TrustPilot reviews and SeatGeek Enterprise G2 reviews) and summarised the main points below.

Pros of SeatGeek Enterprise
  • Provides welcome emails with helpful information about the event.
  • Offers a clear view-from-seat feature before purchase.
  • Fast and easy ticket purchasing process.
  • Reasonable ticket prices and occasional discounts.
  • User-friendly interface and helpful customer service.
Cons of SeatGeek Enterprise
  • Overbooking issues lead to ticket access problems at the venue.
  • Failure to refund canceled tickets and issues with promotional credit.
  • Deceptive advertising practices regarding performer appearances.
  • Unreliable ticket delivery, causing stress and last-minute purchases.
  • Fraudulent activity and account lockouts reported by some users.

SeatGeek Enterprise pricing

The commentary is based on 13 reviews from SeatGeek Enterprise G2 reviews and SeatGeek Enterprise TrustPilot reviews.

We find that SeatGeek Enterprise offers competitive pricing, with many users highlighting the affordability of tickets. However, some have mentioned higher than expected fees. Overall, the pricing sentiment seems generally positive, despite some negative experiences.

Users sentiment

Neutral
+0.17

See the SeatGeek Enterprise pricing page.


SeatGeek Enterprise alternatives

  • Logo of Hex Technologies
    Hex Technologies
    Collaborative data notebooks, analysis, and beautiful, shareable stories.
    Read more
  • Logo of AudienceView Professional
    AudienceView Professional
    Streamlines ticketing, marketing, and CRM for live events.
    Read more
  • Logo of Tixly
    Tixly
    Streamlined ticketing and event management for venues.
    Read more
  • Logo of TicketSauce
    TicketSauce
    Sell more tickets, manage events, and control your brand.
    Read more
  • Logo of SimpleTix
    SimpleTix
    Easy online ticketing and event management, pay-per-ticket.
    Read more
  • Logo of Eventcube
    Eventcube
    Create and manage events, sell tickets, and engage your community.
    Read more

SeatGeek Enterprise FAQ

  • What is SeatGeek Enterprise and what does SeatGeek Enterprise do?

    SeatGeek Enterprise is a ticketing platform for large venues and events. We find that it helps manage sales, optimize pricing, and track performance. It aims for a user-friendly experience, but user reviews on G2 show dissatisfaction with service, ease of use, and reliability.

  • How does SeatGeek Enterprise integrate with other tools?

    I couldn't find any information about specific integrations for SeatGeek Enterprise. It's possible they offer custom integrations depending on client needs. I recommend contacting SeatGeek directly for more details.

  • What the main competitors of SeatGeek Enterprise?

    We find that SeatGeek Enterprise's main competitors include AudienceView Professional, Tixly, TicketSauce, SimpleTix, and Eventcube. These platforms offer similar event ticketing and management solutions. Another competitor is Hex Technologies, although it focuses more on data analysis and reporting.

  • Is SeatGeek Enterprise legit?

    We find SeatGeek Enterprise's legitimacy questionable due to highly negative customer service reviews and reports of overbooking and ticketing issues. While some users praise the platform's ease of use and view-from-seat feature, the numerous negative experiences raise concerns. Proceed with caution.

  • How much does SeatGeek Enterprise cost?

    We couldn't find pricing information for SeatGeek Enterprise. Contact SeatGeek directly for a custom quote based on your company's needs.

  • Is SeatGeek Enterprise customer service good?

    We find that SeatGeek Enterprise's customer service receives highly negative reviews. Some customers praise the helpful information provided, but many report issues with refunds, deceptive practices, and account lockouts. Several reviewers even label the company as fraudulent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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