Last updated on
Company health
Ratings
ServiceNow Service Operations description
ServiceNow Service Operations is a cloud-based software that helps mid-sized to large companies manage their IT. It provides a single system to handle everything from employee help requests and software updates to cybersecurity and preventing outages. The software uses automation and artificial intelligence to resolve issues quickly and offers easy-to-use portals and mobile apps for employees. ServiceNow promises improved efficiency, reduced costs, and a better experience for everyone involved.
Who is ServiceNow Service Operations best for
ServiceNow Service Operations is a cloud-based IT management solution designed for mid-size to large businesses. It offers a suite of tools to streamline IT services, from handling employee requests and software updates to cybersecurity and preventing outages. It leverages automation and AI for faster issue resolution and provides easy-to-use portals and mobile apps.
-
Best for medium to large businesses.
-
A good fit across various industries.
ServiceNow Service Operations features
Supported ServiceNow offers mobile apps like Now Mobile and Mobile Agent for various ITSM tasks. |
Supported ServiceNow offers AI agents to automate tasks and processes, improving operational efficiency. |
Supported ServiceNow Service Operations is cloud-based, accessible anytime, anywhere, and on any device. |
Supported ServiceNow consolidates assets into a cohesive system using CMDB, Discovery, and Hardware Asset Management. |
Supported ServiceNow offers a self-service portal for simplified service management and personalization. |
Supported ServiceNow ITSM provides seamless IT service management, improves efficiency through AI and automation, and offers valuable insights. |
Supported ServiceNow allows custom dashboards, reports, and personalization, and likely supports exporting to Excel. |
ServiceNow Service Operations alternatives
Alemba Service ManagerStreamlines IT, automates tasks, boosts efficiency, and satisfies users.Read more
ServiceNow IT Service ManagementStreamlines IT, automates tasks, improves service, reduces costs.Read more
ServiceNow Service Operations FAQ
ServiceNow Service Operations is a cloud-based IT management platform for mid-to-large businesses. It streamlines workflows, automates tasks, and offers self-service portals, mobile apps, and AI-driven insights to enhance efficiency and improve the IT experience for both employees and IT staff.
What is ServiceNow Service Operations and what does ServiceNow Service Operations do?
ServiceNow Service Operations is a cloud-based IT management platform for mid-to-large businesses. It streamlines workflows, automates tasks, and offers self-service portals, mobile apps, and AI-driven insights to enhance efficiency and improve the IT experience for both employees and IT staff.
ServiceNow Service Operations integrates with other tools through APIs and its integration hub, enabling connections with various third-party applications. This allows for streamlined data flow and automated workflows across different systems.
How does ServiceNow Service Operations integrate with other tools?
ServiceNow Service Operations integrates with other tools through APIs and its integration hub, enabling connections with various third-party applications. This allows for streamlined data flow and automated workflows across different systems.
Top alternatives to ServiceNow Service Operations include Freshservice, Atera, SolarWinds Service Desk, Jira Service Management, and SapphireIMS. These competitors offer similar IT service management functionalities, often with a focus on automation, user-friendly interfaces, and cost-effectiveness.
What the main competitors of ServiceNow Service Operations?
Top alternatives to ServiceNow Service Operations include Freshservice, Atera, SolarWinds Service Desk, Jira Service Management, and SapphireIMS. These competitors offer similar IT service management functionalities, often with a focus on automation, user-friendly interfaces, and cost-effectiveness.
Yes, ServiceNow Service Operations is a legitimate cloud-based IT management software. It's safe and offers features like AI agents, a self-service portal, and mobile access. G2 rates it 4.7/5, reflecting its positive reputation.
Is ServiceNow Service Operations legit?
Yes, ServiceNow Service Operations is a legitimate cloud-based IT management software. It's safe and offers features like AI agents, a self-service portal, and mobile access. G2 rates it 4.7/5, reflecting its positive reputation.
I cannot find pricing information for ServiceNow Service Operations. Contact ServiceNow for product pricing details or explore alternative service operations solutions.
How much does ServiceNow Service Operations cost?
I cannot find pricing information for ServiceNow Service Operations. Contact ServiceNow for product pricing details or explore alternative service operations solutions.
Customers generally find ServiceNow Service Operations easy to use and beneficial for IT support. They appreciate its streamlined functionality and haven't expressed many dislikes regarding the software's performance or features.
Is ServiceNow Service Operations customer service good?
Customers generally find ServiceNow Service Operations easy to use and beneficial for IT support. They appreciate its streamlined functionality and haven't expressed many dislikes regarding the software's performance or features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.