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ServicePower

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
2% increase in the last quarter
Financing
August 2015 - $1M

Ratings

G2
4.2/5
(16)
Glassdoor
4.0/5
(24)

ServicePower description

ServicePower is a field service management software that helps businesses manage their field technicians, whether they are employed by you or contracted. It provides tools for scheduling, dispatching, and tracking technicians, as well as managing customer interactions. ServicePower is known for its focus on using AI for scheduling optimization and its ability to handle both employed and contracted workforces. The company aims to improve field worker productivity, enhance customer satisfaction, and boost company profitability through streamlined field service operations.


Who is ServicePower best for

ServicePower is a robust solution tailored for organizations managing field service teams, especially those using both employed and contracted technicians. We find it particularly effective for larger enterprises, but also suitable for mid-sized businesses. The comprehensive feature set, including AI-driven scheduling and contractor management, aims to boost productivity and enhance customer satisfaction.

  • Perfect for companies with 1001+ employees, and also a good fit for mid-sized businesses (101-1000 employees).

  • Versatile field service solution applicable across diverse sectors, enhancing operations and customer satisfaction universally.


ServicePower features

Supported

Customer Self-Service: Allows customers to access and manage their service requests, appointments, and other related information online.

Supported

Scheduling and Dispatching: Automates the process of scheduling and dispatching field technicians to customer locations based on various factors such as availability, skills, location, and service level agreements. Optimizes routes to minimize travel time and improve efficiency.

Supported

Mobile Access: Provides field technicians with mobile access to job details, schedules, customer information, and other resources through mobile devices.

Supported

Contractor Management: Manages and tracks contractor information, performance, and payments, enabling efficient collaboration and reimbursement processes.

Supported

Contractor Reimbursement: Automates contractor reimbursement processes, reducing administrative overhead and ensuring timely payments.

Supported

Analytics and Reporting: Offers analytics and reporting capabilities to track key metrics, identify areas for improvement, and optimize field service operations.

Supported

Network Access for Contractors: Enables secure network access for contractors, facilitating communication and collaboration with the organization.


ServicePower pricing

The commentary is based on 1 reviews from ServicePower G2 reviews.

We did not find pricing details in the reviews. Contact us if you need help getting pricing information.

See the ServicePower pricing page.


ServicePower alternatives

  • Logo of VServiceManagement
    VServiceManagement
    Streamlines field service operations, boosting efficiency and customer satisfaction.
    Read more
  • Logo of Notifi
    Notifi
    Connect apps, get notified, automate workflows.
    Read more
  • Logo of Fieldcode
    Fieldcode
    Streamlines field operations, automates tasks, pay-per-use pricing.
    Read more
  • Logo of JobLogic
    JobLogic
    Streamlines field service operations, connecting office, team, and client.
    Read more
  • Logo of Oneserve
    Oneserve
    Streamlines field service, connecting teams and boosting efficiency.
    Read more
  • Logo of Zuper
    Zuper
    Streamlines field operations, boosting efficiency and customer satisfaction.
    Read more

ServicePower FAQ

  • What is ServicePower and what does ServicePower do?

    ServicePower is field service management software specializing in scheduling and dispatching field technicians. We find that it's particularly helpful for businesses managing both employed and contracted workforces, using AI to optimize scheduling and improve overall field service operations. It offers tools for tracking, managing customer interactions, and contractor reimbursement.

  • How does ServicePower integrate with other tools?

    ServicePower integrates with other tools through its open API and pre-built connectors. We find this allows for seamless data exchange with CRM, ERP, and other business systems. It ensures efficient workflows and data synchronization across the organization.

  • What the main competitors of ServicePower?

    We find ServicePower's main competitors include VServiceManagement, Oneserve, and Zuper, all offering streamlined field service operations and boosted efficiency. For specific needs like contractor management, Fieldcode and JobLogic are also strong alternatives. If notification management is key, Notifi is worth considering.

  • Is ServicePower legit?

    Yes, ServicePower is a legitimate field service management software company. They are known for their AI-powered scheduling and focus on managing both employed and contracted workforces. We find that their solutions generally receive positive reviews from users.

  • How much does ServicePower cost?

    I'm sorry, but we don't have pricing information available for ServicePower at this time. We recommend contacting ServicePower directly for a personalized quote based on your specific needs.

  • Is ServicePower customer service good?

    We find that ServicePower customers generally appreciate the software's ease of use and robust customer support. While integrations can occasionally present challenges, users highlight ServicePower's helpfulness in resolving these issues. They also value its flexibility and positive impact on workflow and cost control.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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