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Setmore

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Company health

Employee growth
15% decrease in the last year
Web traffic
4% decrease in the last quarter

Ratings

G2
4.5/5
(267)
Capterra
4.7/5
(928)
TrustPilot
4.8/5
(40)

Setmore description

Setmore is a free online scheduling tool that makes it easy for customers to book appointments with you 24/7. It offers automated appointment reminders, online payments, and integrates with popular tools like Google Calendar and Zoom. Setmore is ideal for businesses of all sizes looking to simplify scheduling, reduce no-shows, and improve customer satisfaction. It’s free to get started, and paid plans offer additional features and functionality.


Who is Setmore best for

Setmore is a user-friendly online scheduling tool praised for simplifying appointment booking and reducing no-shows with automated reminders. While the free plan offers robust features, some users have reported customer service challenges. Ideal for solopreneurs and SMBs seeking an affordable scheduling solution.

  • Ideal for small to medium-sized businesses and non-profits.

  • Best fit for Healthcare, Wellness, Pharma, and Retail industries.


Setmore features

Supported

Setmore enables automated text message reminders to clients for upcoming appointments.

Supported

Setmore provides automated text and email reminders for upcoming appointments.

Supported

Customers can book appointments based on the real-time availability of the provider.

Supported

Setmore offers 24/7 online booking through its free appointment scheduling software.

Supported

Setmore supports secure payments via integrations with Stripe, Square, PayPal, and LawPay.

Supported

Setmore offers one-way and two-way synchronization with Google Calendar.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.11

Customer Service

Rather positive
+0.33

Ease of Use

Strongly positive
+0.76

Reliability and Performance

Rather positive
+0.41

Ease of Implementation

Strongly positive
+1

Setmore reviews

We've summarised 1235 Setmore reviews (Setmore Software Advice reviews, Setmore GetApp reviews, Setmore TrustPilot reviews, Setmore Capterra reviews and Setmore G2 reviews) and summarised the main points below.

Pros of Setmore
  • Easy to use for scheduling appointments.
  • Automated email reminders are helpful in reducing no-shows.
  • Seamless integration with social media platforms for booking.
  • Affordable pricing with a robust free plan.
Cons of Setmore
  • Customer service is a disaster! Repeated issues with broken Zoom links and unhelpful support agents.
  • Limited integrations with other essential business tools.
  • Inability to customize appointment times and set specific hours for different services.
  • Recurring bugs and glitches, especially in the mobile app.

Setmore pricing

The commentary is based on 91 reviews from Setmore Capterra reviews, Setmore G2 reviews and Setmore Software Advice reviews.

Setmore offers a free plan and three paid plans: Pro, Team, and Enterprise. The Free plan includes up to 4 users and 200 appointments per month. The Pro plan, designed for 1-2 users, offers unlimited appointments. The Team plan is for unlimited users and also includes unlimited appointments. The Enterprise plan offers custom pricing for larger organizations.

Users sentiment

Neutral
+0

See the Setmore pricing page.

  • Setmore has a free plan.

Free
Free

Up to 4 users, 200 appointments, accept payments, custom booking page, iOS and Android apps, customized notifications, email reminders, app integrations, 24/7 human support

Pro
$5 per user/month

1-2 users, unlimited appointments, accept payments, custom booking page, iOS and Android apps, customized notifications, SMS and email reminders, pro app integrations, recurring appointments, 2-way calendar sync, remove Setmore branding, donates 1% to plant trees, 24/7 human support

Team
$5 per user/month

Unlimited users, unlimited appointments, accept payments, custom booking page, iOS and Android apps, customized notifications, SMS and email reminders, pro app integrations, recurring appointments, 2-way calendar sync, remove Setmore branding, donates 1% to plant trees, 24/7 human support

Enterprise
Custom

Everything from Team plus a variety of customization options to suit larger organizations.


Setmore alternatives

  • Logo of Appointy
    Appointy
    Effortless online scheduling with automation and client management.
    Read more
  • Logo of YouCanBookMe
    YouCanBookMe
    Effortless appointment scheduling that saves you time.
    Read more
  • Logo of SimplyBook.me
    SimplyBook.me
    Online booking made easy, automated, and growth-focused.
    Read more
  • Logo of Square Appointments
    Square Appointments
    Online booking and payments made easy for service businesses.
    Read more
  • Logo of Acuity Scheduling
    Acuity Scheduling
    Online appointment scheduling that automates bookings and payments.
    Read more
  • Logo of GReminders
    GReminders
    Automated scheduling and reminders reduce no-shows.
    Read more

Setmore FAQ

  • What is Setmore and what does Setmore do?

    Setmore is a free online appointment scheduling software that allows 24/7 booking, automated reminders, and online payments. It integrates with tools like Google Calendar and Zoom, simplifying scheduling for businesses of all sizes and reducing no-shows. Paid plans offer additional features.

  • How does Setmore integrate with other tools?

    Setmore integrates with popular tools to enhance productivity and streamline workflows. Key integrations include Google Calendar, Zoom, Stripe, Square, PayPal, and LawPay for online payments. These integrations cover scheduling, video conferencing, and payment processing.

  • What the main competitors of Setmore?

    Top Setmore alternatives include Appointy, Calendly, Scheduling Manager, YouCanBookMe, and Zoho Bookings. These competitors offer similar features such as online booking, automated reminders, and integrations with popular business tools.

  • Is Setmore legit?

    Yes, Setmore is a legitimate and safe online scheduling tool. It offers a free plan and affordable paid options, making it accessible for businesses of all sizes. Users praise its ease of use and automated reminders. However, some users have reported issues with customer service.

  • How much does Setmore cost?

    Setmore's pricing includes a Free plan, a Pro plan at $5 per user per month, and a Team plan at $5 per month for unlimited users. An Enterprise plan with custom pricing is also available for larger organizations. Is Setmore worth it? The free plan is robust, making it easy to try before upgrading for additional features.

  • Is Setmore customer service good?

    Setmore's customer service receives mixed reviews. While some users praise the quick and helpful support, others express frustration with unhelpful agents and unresolved technical issues. Several reviewers mention positive experiences with live chat and readily available support staff.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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