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ShipHero description
ShipHero is a cloud-based warehouse management system (WMS) that helps businesses streamline their picking, packing, and shipping processes. Designed for e-commerce companies and third-party logistics providers (3PLs), ShipHero offers inventory management, order fulfillment, shipping rate comparisons, and detailed performance reporting. The software integrates with popular e-commerce platforms and marketplaces, and aims to improve accuracy, speed, and cost-efficiency in warehouse operations.
Who is ShipHero best for
ShipHero is a cloud-based WMS designed for e-commerce businesses and 3PLs. It streamlines picking, packing, and shipping with features like inventory management, order fulfillment, and shipping rate comparisons. Users praise ShipHero's excellent customer support and inventory management capabilities, while some note limitations with the Android app and B2B functionality. ShipHero simplifies warehouse operations, improves accuracy, and increases speed and cost-efficiency.
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Best for small to medium-sized businesses.
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Ideal for e-commerce and retail businesses.
ShipHero features
Supported ShipHero supports barcode scanning via external devices like Bluetooth scanners. |
Supported ShipHero supports comparing shipping rates from different carriers during packing. |
Supported ShipHero supports multi-location inventory management, including Shopify integration. |
Supported ShipHero automates order fulfillment, including shipping from multiple channels and carrier selection. |
Supported ShipHero offers detailed reports, customizable views, and robust analytics. |
Supported ShipHero supports real-time inventory tracking, automated ordering, and detailed reporting. |
Supported ShipHero supports sales order creation, tracking, and fulfillment, integrating with shipping carriers. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ShipHero reviews
We've summarised 224 ShipHero reviews (ShipHero TrustPilot reviews and ShipHero G2 reviews) and summarised the main points below.
- Quick and easy shipping process with a fantastic support team (Alissa, Chris, Collin, and Stacy).
- Highly customizable platform caters to unique warehouse needs.
- Excellent inventory management system ensures accurate tracking.
- Rich functionality and excellent support contribute to ease of use.
- Limited Android app support necessitates iPad purchase for packing.
- Inability to add multiple item lines from a single brand on work orders.
- Slow search functionality and separated saving mechanisms during order editing lead to errors and potential data loss.
- Lack of a community forum for user interaction and problem-solving.
- B2B side lacks sufficient capabilities.
ShipHero pricing
The commentary is based on 17 reviews from ShipHero G2 reviews and ShipHero TrustPilot reviews.
The pricing page does not contain any pricing information. It only provides information about the features and benefits of ShipHero.
Users sentiment
See the ShipHero pricing page.
ShipHero alternatives
ShipHero FAQ
ShipHero is a cloud-based warehouse management system (WMS) for e-commerce businesses and 3PLs. It streamlines picking, packing, and shipping with inventory management, order fulfillment, shipping rate comparisons, and performance reporting. ShipHero integrates with popular e-commerce platforms to improve warehouse accuracy, speed, and cost-efficiency.
What is ShipHero and what does ShipHero do?
ShipHero is a cloud-based warehouse management system (WMS) for e-commerce businesses and 3PLs. It streamlines picking, packing, and shipping with inventory management, order fulfillment, shipping rate comparisons, and performance reporting. ShipHero integrates with popular e-commerce platforms to improve warehouse accuracy, speed, and cost-efficiency.
ShipHero integrates with popular e-commerce platforms and marketplaces, including Shopify, Amazon, and eBay. It also supports integrations with various shipping carriers for streamlined order fulfillment and rate comparisons. This allows for efficient inventory management and order processing across multiple sales channels.
How does ShipHero integrate with other tools?
ShipHero integrates with popular e-commerce platforms and marketplaces, including Shopify, Amazon, and eBay. It also supports integrations with various shipping carriers for streamlined order fulfillment and rate comparisons. This allows for efficient inventory management and order processing across multiple sales channels.
ShipHero's main competitors include Cin7 Omni, Cin7 Core, ShipStation, PULPO WMS, and DesktopShipper. These alternatives offer similar features such as inventory management, order fulfillment, and shipping integrations, catering to various business sizes and needs.
What the main competitors of ShipHero?
ShipHero's main competitors include Cin7 Omni, Cin7 Core, ShipStation, PULPO WMS, and DesktopShipper. These alternatives offer similar features such as inventory management, order fulfillment, and shipping integrations, catering to various business sizes and needs.
ShipHero is a legitimate warehouse management system (WMS). User reviews highlight its ease of use, quick shipping processes, and excellent customer support. However, some users mention limitations with the Android app and B2B functionalities. So, ShipHero is safe and reliable, especially for e-commerce businesses needing efficient warehouse operations.
Is ShipHero legit?
ShipHero is a legitimate warehouse management system (WMS). User reviews highlight its ease of use, quick shipping processes, and excellent customer support. However, some users mention limitations with the Android app and B2B functionalities. So, ShipHero is safe and reliable, especially for e-commerce businesses needing efficient warehouse operations.
ShipHero doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and order volume.
How much does ShipHero cost?
ShipHero doesn't publicly disclose pricing information. Contact their sales team for a customized quote based on your specific business needs and order volume.
ShipHero receives positive feedback for its customer support. Users mention helpful, responsive representatives who provide timely solutions and demonstrate a genuine interest in resolving issues. While some past issues with slower response times have been noted, recent improvements and the introduction of dedicated customer service managers have significantly enhanced the support experience.
Is ShipHero customer service good?
ShipHero receives positive feedback for its customer support. Users mention helpful, responsive representatives who provide timely solutions and demonstrate a genuine interest in resolving issues. While some past issues with slower response times have been noted, recent improvements and the introduction of dedicated customer service managers have significantly enhanced the support experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.