Logo of Unicommerce

Unicommerce

Website LinkedIn

Last updated on

Company health

Employee growth
17% increase in the last year
Web traffic
7% decrease in the last quarter
Financing
January 2022 - $11M

Ratings

G2
4.4/5
(39)
Capterra
4.1/5
(82)
TrustPilot
2.8/5
(3)
Glassdoor
4.0/5
(248)

Unicommerce description

Unicommerce is an e-commerce platform designed to help businesses manage their online sales and operations. It offers a range of features, including inventory management, order fulfillment, shipping, and returns management. Unicommerce integrates with popular online marketplaces like Amazon and eBay, as well as shopping carts and shipping carriers, to streamline operations for online sellers. It's designed to handle high order volumes and complex fulfillment processes, making it suitable for both small businesses and large enterprises selling online. Unicommerce aims to improve efficiency and reduce costs for online retailers.


Who is Unicommerce best for

Unicommerce centralizes e-commerce operations, managing sales, inventory, and shipping. It integrates with major platforms like Amazon and eBay, simplifying workflows for businesses of all sizes. Users praise its user-friendly interface and efficient order processing. However, some report inventory sync issues and slow support responses. Ideal for retailers and D2C brands seeking streamlined multi-channel management.

  • Best for small, medium, and large businesses seeking streamlined e-commerce operations.

  • Ideal for retail, e-commerce, consumer goods, and related industries.


Unicommerce features

Supported

Unicommerce supports multi-location inventory tracking and management across warehouses.

Supported

Unicommerce supports warehouse management, including receiving, putaway, picking, and shipping.

Supported

Return status tracking is supported for customers and merchants.

Supported

Unicommerce supports order creation, tracking, and fulfillment, and integrates with shipping providers.

Supported

Unicommerce offers a system to manage customer return requests, including reverse pickups.

Supported

Unicommerce integrates with major e-commerce platforms, simplifying online sales and order fulfillment.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather positive
+0.47

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.41

Ease of Implementation

Neutral
-0.2

Unicommerce reviews

We've summarised 123 Unicommerce reviews (Unicommerce GetApp reviews, Unicommerce TrustPilot reviews, Unicommerce Capterra reviews and Unicommerce G2 reviews) and summarised the main points below.

Pros of Unicommerce
  • Provides a centralized platform for managing multiple sales channels and warehouses.
  • User-friendly interface simplifies order processing and inventory tracking.
  • Helpful and responsive customer support (though sometimes slow), with dedicated account managers.
  • Streamlines warehouse operations with efficient order allocation and shipping label generation.
  • Offers flexible and customizable workflows to accommodate specific business processes.
Cons of Unicommerce
  • Inventory sync issues are frequently reported, causing disruptions in order fulfillment.
  • Delayed customer support responses, sometimes taking hours, lead to unresolved issues.
  • Inaccurate reporting, especially concerning payments and returns, makes reconciliation difficult.
  • Limited or unreliable integration with certain marketplaces, like Snapdeal and Amazon FBA, hinders order processing.
  • Slow order synchronization, especially from Amazon FBA (up to 2 days), impacts timely order processing.

Unicommerce pricing

The commentary is based on 7 reviews from Unicommerce Capterra reviews and Unicommerce G2 reviews.

Unicommerce offers three pricing plans: Standard, Professional, and Enterprise. The Standard plan is suitable for micro-businesses, the Professional plan is designed for growing businesses, and the Enterprise plan caters to large-scale businesses. All plans include features such as payment reconciliation, mobile app access, returns management, purchase management, barcoding, inward logistics, and ERP integration.

Users sentiment

Strongly negative
-1

See the Unicommerce pricing page.

Standard
Custom

Suitable for Micro-businesses that require basic automation to manage operations. Includes 1 facility, 1 lakh SKUs, basic returns management, payment reconciliation, mobile app, and 3 user roles.

Professional
Custom

Suitable for growing businesses that are striving to strengthen operational capabilities. Includes 2 facilities, 3 lakh SKUs, enhanced returns management, payment reconciliation, mobile app, and 9 user roles.

Enterprise
Custom

Suitable for Large-scale businesses that require robust and power-packed features. Includes 3 or more facilities, unlimited SKUs, customized returns management, payment reconciliation, mobile app, and unlimited/customizable user roles.


Unicommerce alternatives

  • Logo of Cin7 Core
    Cin7 Core
    Connects sales channels, manages inventory, and automates orders.
    Read more
  • Logo of Goflow
    Goflow
    Automate multi-marketplace e-commerce sales, inventory, and shipping.
    Read more
  • Logo of Cin7 Omni
    Cin7 Omni
    Connects inventory, orders, and shipping for effortless scaling.
    Read more
  • Logo of Luminous
    Luminous
    Streamline inventory and warehouse tasks for smoother ecommerce.
    Read more
  • Logo of Jazva
    Jazva
    Streamlines multi-channel e-commerce: inventory, orders, and shipping.
    Read more
  • Logo of ShipHero
    ShipHero
    Fast, accurate warehouse and shipping management for e-commerce.
    Read more

Unicommerce FAQ

  • What is Unicommerce and what does Unicommerce do?

    Unicommerce is an e-commerce platform that streamlines online sales and operations. It offers inventory management, order fulfillment, shipping, and returns management, integrating with popular marketplaces and shopping carts. Unicommerce helps businesses efficiently manage high order volumes and complex fulfillment processes.

  • How does Unicommerce integrate with other tools?

    Unicommerce integrates with major e-commerce platforms, shopping carts, and shipping carriers. It connects with online marketplaces like Amazon and eBay, streamlining sales and order fulfillment. However, users have reported some issues with certain marketplace integrations.

  • What the main competitors of Unicommerce?

    Alternatives to Unicommerce include Increff WMS, Etail Solutions, Goflow, and PULPO WMS. These competitors offer similar features such as inventory management, order fulfillment, and integrations with various e-commerce platforms. They cater to businesses of varying sizes and complexities.

  • Is Unicommerce legit?

    Yes, Unicommerce is a legitimate e-commerce platform. It offers features like inventory management, order fulfillment, and shipping, integrating with popular marketplaces. User reviews are mixed, citing a user-friendly interface as a plus, but inventory sync issues and slow support as drawbacks. So, while Unicommerce is safe, consider these factors.

  • How much does Unicommerce cost?

    Unicommerce doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific business needs and desired features. Consider exploring alternatives if product pricing is a primary concern.

  • Is Unicommerce customer service good?

    Unicommerce's customer service receives mixed reviews. While users appreciate the dedicated support and responsiveness of the team, some have experienced slow response times and unresolved issues. A few users mention helpful and quick responses, while others cite delays as a significant drawback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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