Last updated on
Company health
Ratings
Shopify POS description
Shopify POS is a point-of-sale system designed to unify online and in-person sales for businesses of all sizes. It offers a suite of hardware, software, and payment processing tools to manage sales, inventory, and customer data from a single platform. Shopify POS aims to simplify retail operations, expand to new sales channels, and provide a seamless customer experience. Its key features include integrated online store functionality, multichannel selling options, and comprehensive business management tools.
What companies are using Shopify POS?
Who is Shopify POS best for
Shopify POS unifies online and in-person sales. Users love its ease of use, seamless online store integration, and mobile accessibility. However, some dislike the limited offline functionality and customer support. Best for businesses seeking an integrated sales solution.
-
Ideal for small, medium, and large businesses seeking unified online and offline sales.
-
Best fit for E-commerce, Retail, Consumer Goods, Manufacturing, Education, Real Estate & Construction, Media & Entertainment, Software/IT, Non-profit, Government, Marketing, and Professional Services.
Shopify POS features
Supported Shopify POS unifies online and in-person sales channels, allowing businesses to manage all sales operations from one platform. |
Supported Shopify POS processes payments securely, accepting various methods like credit cards, debit cards, and mobile wallets. |
Supported Shopify POS allows tracking of staff work hours, sales performance, and access permissions. |
Supported Shopify POS integrates with inventory management, enabling stock tracking, order management, and overselling prevention across sales channels. |
Supported Shopify POS allows customization of its interface to align with brand aesthetics and provide a consistent customer experience. |
Supported Shopify POS offers reporting and analytics tools to provide insights into sales data, aiding informed decision-making. |
Supported Shopify POS provides a central platform for managing sales, inventory, customer relationships, and other business aspects. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Shopify POS reviews
We've summarised 319 Shopify POS reviews (Shopify POS G2 reviews) and summarised the main points below.
- Easy to use and user-friendly interface.
- Seamless integration with online store.
- Convenient mobile app for sales and payments.
- Useful features like customer profiles, text/email marketing, and discounts.
- Comprehensive reporting and analytics.
- Multi-channel selling capabilities.
- Barcode scanning.
- Real-time inventory updates across channels.
- Portable and accessible from any device.
- Customizable dashboard.
- Offline transaction processing is not supported.
- Lacks some features of standalone POS systems.
- Feature parity with the online store is inconsistent.
- Customer support needs improvement.
- Transaction fees apply unless using Shopify Payments.
- Slow performance, especially with variants.
- Limited customization options.
- Limited hardware support.
- Subscription items not supported on POS.
- Limited reporting capabilities.
Shopify POS pricing
The commentary is based on 49 reviews from Shopify POS G2 reviews.
Shopify POS pricing generally receives mixed feedback. Users appreciate the platform's value and all-in-one features, but some find transaction fees and subscription costs high, especially for smaller businesses or those using third-party payment processors. The Pro version's cost is also a concern for some multi-location businesses.
Users sentiment
See the Shopify POS pricing page.
-
Shopify POS has a free trial.
For solo entrepreneurs. Card rates starting at 2% 3rd-party payment providers. 10 inventory locations. 24/7 chat support. Localized global selling (3 markets). POS Lite.
For small teams. Card rates starting at 1% 3rd-party payment providers. 10 inventory locations. 24/7 chat support. Localized global selling (3 markets). 5 additional staff accounts. POS Lite.
As your business scales. Card rates starting at 0.6% 3rd-party payment providers. 10 inventory locations. Enhanced 24/7 chat support. Localized global selling (3 markets) + add markets for $59 USD/mo each. 15 additional staff accounts. 10x checkout capacity. POS Lite.
For more complex businesses. Competitive rates for high-volume merchants. Custom reports and analytics. 200 inventory locations. Priority 24/7 phone support. Localized global selling (50 markets). Unlimited staff accounts. Customizable checkout with 40x capacity. 200 POS Pro locations with Shopify Payments. Sell wholesale/B2B.
Shopify POS alternatives
Shopify POS FAQ
Shopify POS is a point-of-sale (POS) system unifying online and in-person sales. It offers tools for sales, inventory, and customer management, enabling businesses to streamline retail operations, expand sales channels, and enhance customer experience. It integrates with Shopify's e-commerce platform.
What is Shopify POS and what does Shopify POS do?
Shopify POS is a point-of-sale (POS) system unifying online and in-person sales. It offers tools for sales, inventory, and customer management, enabling businesses to streamline retail operations, expand sales channels, and enhance customer experience. It integrates with Shopify's e-commerce platform.
Shopify POS integrates seamlessly with the Shopify online store, synchronizing orders, inventory, and customer data. It also integrates with various hardware peripherals like barcode scanners and receipt printers, and supports multiple payment processors, streamlining retail operations.
How does Shopify POS integrate with other tools?
Shopify POS integrates seamlessly with the Shopify online store, synchronizing orders, inventory, and customer data. It also integrates with various hardware peripherals like barcode scanners and receipt printers, and supports multiple payment processors, streamlining retail operations.
Top Shopify POS competitors include Square for Retail, offering similar POS and retail management features, and Agiliron, providing broader retail, wholesale, and distribution management tools. Square Point of Sale is another strong competitor focusing on simplified payment processing and business management.
What the main competitors of Shopify POS?
Top Shopify POS competitors include Square for Retail, offering similar POS and retail management features, and Agiliron, providing broader retail, wholesale, and distribution management tools. Square Point of Sale is another strong competitor focusing on simplified payment processing and business management.
Yes, Shopify POS is a legitimate and safe POS system. It's known for its ease of use and seamless integration with Shopify's online store, making it a popular choice for businesses selling online and in person. However, potential users should be aware of some limitations regarding offline transactions and customer support.
Is Shopify POS legit?
Yes, Shopify POS is a legitimate and safe POS system. It's known for its ease of use and seamless integration with Shopify's online store, making it a popular choice for businesses selling online and in person. However, potential users should be aware of some limitations regarding offline transactions and customer support.
Shopify POS Lite is included in all Shopify plans, starting at $19/month. For POS Pro, it's $89/month per location, which is included in the Shopify Plus plan (custom pricing). A free trial is available to explore Shopify and its POS functionalities.
How much does Shopify POS cost?
Shopify POS Lite is included in all Shopify plans, starting at $19/month. For POS Pro, it's $89/month per location, which is included in the Shopify Plus plan (custom pricing). A free trial is available to explore Shopify and its POS functionalities.
Shopify POS customer service receives mixed reviews. While some users describe the support as helpful, others report difficulty contacting support and receiving solutions. Several users note a need for improved customer service, despite being satisfied with other aspects of the platform.
Is Shopify POS customer service good?
Shopify POS customer service receives mixed reviews. While some users describe the support as helpful, others report difficulty contacting support and receiving solutions. Several users note a need for improved customer service, despite being satisfied with other aspects of the platform.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.