Logo of Shopper Approved

Shopper Approved

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
2% decrease in the last year
Web traffic
2% decrease in the last quarter

Ratings

G2
4.8/5
(221)
Capterra
4.9/5
(125)
TrustPilot
4.7/5
(218)

Shopper Approved description

Shopper Approved helps businesses collect and showcase customer reviews. It offers tools to gather seller ratings, product reviews, video testimonials, and Q&A content. These elements aim to build trust with potential customers and improve search engine rankings. Shopper Approved promises more website traffic and higher conversion rates for businesses by leveraging social proof. They are a Google Review Partner and boast a high satisfaction rating from their clients.


Who is Shopper Approved best for

Shopper Approved is a customer review platform ideal for businesses of all sizes aiming to enhance online reputation and boost sales. Users praise its ease of use and effective review collection, resulting in increased customer trust and conversions. Some users find the admin panel complex and note occasional tech development lags. Shopper Approved offers various integrations, though Facebook integration has been an ongoing issue. A Google Review Partner, Shopper Approved boasts high average ratings across G2, Capterra, and Trustpilot (4.7+).

  • Ideal for small, medium, and large businesses seeking improved online presence and customer engagement.

  • Highly suitable for retail and consumer goods companies, and applicable to various other sectors like e-commerce, finance, and healthcare.


Shopper Approved features

Supported

Shopper Approved automates review collection via email requests.

Supported

Shopper Approved automates review requests after checkout, simplifying feedback collection.

Supported

Shopper Approved offers customizable widgets to display reviews on websites.

Supported

Shopper Approved allows managing and responding to reviews, likely within the platform.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.39

Customer Service

Strongly positive
+0.93

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Strongly positive
+0.78

Ease of Implementation

Rather positive
+0.64

Shopper Approved reviews

We've summarised 560 Shopper Approved reviews (Shopper Approved TrustPilot reviews, Shopper Approved Capterra reviews and Shopper Approved G2 reviews) and summarised the main points below.

Pros of Shopper Approved
  • Easy implementation, especially for basic integration.
  • Excellent customer support, responsive and proactive.
  • Effective review collection process, resulting in many reviews.
  • Helps build customer trust and increase sales.
  • Offers custom integration through API and easy localization.
Cons of Shopper Approved
  • Admin panel can be cumbersome to navigate, especially with multiple sites.
  • Tech development can lag at times, lacking needed functionality.
  • Facebook integration has been broken for a long time.
  • Difficult to get product reviews compared to competitors.
  • Seller ratings and product reviews can be redundant in some setups.

Shopper Approved pricing

The commentary is based on 71 reviews from Shopper Approved Capterra reviews, Shopper Approved G2 reviews and Shopper Approved TrustPilot reviews.

Shopper Approved offers a 15-day free trial. They encourage users to book a demo for custom pricing based on their needs and goals.

Users sentiment

Neutral
+0.22

See the Shopper Approved pricing page.

  • Shopper Approved has a free trial.


Shopper Approved alternatives

  • Logo of Reviews.io
    Reviews.io
    Collect, manage, and display customer reviews to boost trust.
    Read more
  • Logo of Trustpilot
    Trustpilot
    Collects and displays customer reviews, building trust and transparency.
    Read more
  • Logo of Loox
    Loox
    Collect and display photo/video reviews boosting social proof.
    Read more
  • Logo of Quoli
    Quoli
    Showcases authentic customer content to build trust and boost sales.
    Read more
  • Logo of Okendo
    Okendo
    Customer reviews, referrals, and feedback drive sales.
    Read more
  • Logo of Bazaarvoice
    Bazaarvoice
    Collects, displays, and amplifies customer reviews to boost sales.
    Read more

Shopper Approved FAQ

  • What is Shopper Approved and what does Shopper Approved do?

    Shopper Approved is a review platform helping businesses collect and display customer reviews, seller ratings, and video testimonials to build trust and boost conversions. It offers automated review collection, customizable widgets, and a focus on improving search engine rankings and website traffic. Shopper Approved integrates with Google and enjoys positive customer reviews.

  • How does Shopper Approved integrate with other tools?

    Shopper Approved integrates with platforms through its API and offers easy setup for basic integrations. Custom integrations are also available, allowing for more complex setups. They also offer localization options.

  • What the main competitors of Shopper Approved?

    Top alternatives to Shopper Approved include Bazaarvoice, Reviews.io, and Birdeye. These competitors offer similar features for collecting, managing, and displaying customer reviews, aimed at building trust and boosting conversions. Consider Sitejabber and Synup for reputation management and online presence optimization.

  • Is Shopper Approved legit?

    Yes, Shopper Approved is a legitimate platform. It helps businesses collect and manage customer reviews to boost trust and conversions. They are a Google Review Partner and have generally positive ratings on sites like G2, Capterra, and TrustPilot. However, some users find the admin panel cumbersome and report occasional technical issues.

  • How much does Shopper Approved cost?

    Shopper Approved pricing is not publicly available. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.

  • Is Shopper Approved customer service good?

    Shopper Approved's customer service receives overwhelmingly positive feedback. Users praise the responsive, helpful, and proactive support team. While some minor technical issues and onboarding delays have been reported, the support team effectively addresses and resolves these concerns.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.