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Signifyd

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Company health

Employee growth
3% decrease in the last year
Web traffic
3% decrease in the last quarter
Financing
January 2021 - $409M

Ratings

G2
4.6/5
(304)
Glassdoor
4.7/5
(168)

Signifyd description

Signifyd is an e-commerce security solution that helps businesses manage fraud. It analyzes shopper behavior across thousands of online stores to identify and prevent fraudulent activities like fake accounts and suspicious purchases. Signifyd promises to increase revenue by reducing false declines and covers approved orders with a guarantee, so businesses are not responsible for fraud losses. This allows businesses to automate order approvals and focus on growth.


Who is Signifyd best for

Signifyd offers e-commerce businesses a robust fraud prevention solution. It leverages machine learning and a global data network to identify and prevent fraudulent transactions, ultimately reducing false declines and boosting revenue. Users praise its user-friendly interface and effective fraud prevention, while some note occasional system glitches and unclear explanations for rejected orders.

  • Best for small, mid-sized, and enterprise companies.

  • Ideal for e-commerce, retail, and online businesses.


Signifyd features

Supported

Signifyd assigns risk scores to transactions to assess fraud likelihood.

Supported

Signifyd uses machine learning to detect and prevent fraud.

Supported

Signifyd uses a vast, shared network of fraud data.

Supported

Signifyd helps reduce false declines and increase revenue.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+0.8

Ease of Use

Rather positive
+0.6

Reliability and Performance

Strongly positive
+0.75

Ease of Implementation

Strongly positive
+1

Scalability

Strongly positive
+1

Signifyd reviews

We've summarised 286 Signifyd reviews (Signifyd G2 reviews) and summarised the main points below.

Pros of Signifyd
  • User-friendly interface and easy-to-read layout.
  • Comprehensive information for decision-making.
  • Effective fraud prevention, saving significant potential losses.
  • Excellent customer support and responsiveness.
Cons of Signifyd
  • Unclear explanations for order rejections.
  • Limited search functionality within the platform, especially for device ID and IP address.
  • False declines, particularly for first-time customers.
  • Occasional system glitches impacting order status updates.

Signifyd pricing

The commentary is based on 25 reviews from Signifyd G2 reviews.

Signifyd's pricing is generally perceived as fair for the value provided, with some users noting a high cost, especially for smaller businesses. However, many feel the cost is justified by the time saved and fraud prevented, ultimately increasing revenue and providing peace of mind.

Users sentiment

Rather positive
+0.6

See the Signifyd pricing page.


Signifyd alternatives

  • Logo of DataVisor
    DataVisor
    Stops online fraud before it happens, using AI.
    Read more
  • Logo of aiReflex
    aiReflex
    Stops online fraud in real time with clear explanations.
    Read more
  • Logo of Ravelin Enterprise
    Ravelin Enterprise
    Stops online fraud with smart data and human insights.
    Read more
  • Logo of fcase
    fcase
    Unifies fraud fighting, automates actions, sharpens insights, eases friction.
    Read more
  • Logo of Disputifier
    Disputifier
    Stops chargebacks before they happen using the power of AI.
    Read more
  • Logo of Chargeflow
    Chargeflow
    Wins back disputed payments automatically, no win, no fee.
    Read more

Signifyd FAQ

  • What is Signifyd and what does Signifyd do?

    Signifyd is a fraud prevention solution for e-commerce businesses. It uses machine learning and a global data network to assess transaction risk, reducing false declines and increasing revenue. Signifyd offers a guarantee on approved orders, protecting businesses from fraud-related losses.

  • How does Signifyd integrate with other tools?

    Signifyd integrates with popular e-commerce platforms and payment gateways. It offers flexible APIs for custom integrations, enabling seamless data flow and automated fraud prevention. This streamlines operations and enhances the customer experience.

  • What the main competitors of Signifyd?

    Top Signifyd alternatives include ClearSale, offering combined technological and human analysis for fraud prevention, and Riskified, known for its machine learning-based fraud detection. Other competitors are Sift and Forter, providing real-time fraud prevention for various industries.

  • Is Signifyd legit?

    Yes, Signifyd is a legitimate ecommerce fraud prevention solution. It's known for its user-friendly interface, effective fraud prevention, and excellent customer support. However, be aware of potential issues with unclear order rejection explanations and occasional system glitches.

  • How much does Signifyd cost?

    Signifyd doesn't publicly disclose its pricing. For specific product pricing and to determine if Signifyd is worth the cost for your business, contacting their sales team directly is recommended.

  • Is Signifyd customer service good?

    Signifyd's customer service is generally viewed positively. Users highlight the knowledgeable and responsive support team, quick responses, helpful account managers, and effective communication via various channels. However, some users mention difficulty understanding order rejection reasons and occasional slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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