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Sogolytics

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Company health

Employee growth
15% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.5/5
(84)
TrustPilot
4.9/5
(169)

Sogolytics description

Sogolytics is a survey and experience management platform for businesses of all sizes. It offers tools to create and send surveys, analyze results, and take action to improve customer and employee experiences. Sogolytics is known for its user-friendly interface, robust reporting features, and strong security measures. They provide solutions across various industries such as healthcare, finance, and education.


What companies are using Sogolytics?

SchoolRIGHT, LLC is using Sogolytics
SchoolRIGHT, LLC
Legacy Healthcare is using Sogolytics
Legacy Healthcare
Global Health Visions is using Sogolytics
Global Health Visions
All In Credit Union is using Sogolytics
All In Credit Union
Zapier is used by SchoolRIGHT, LLC, Legacy Healthcare, Global Health Visions, All In Credit Union.

Who is Sogolytics best for

Sogolytics is a user-friendly survey and experience management platform suitable for businesses of all sizes. It offers robust reporting, strong security, and flexible customization options. Users praise its ease of use and excellent customer support, while some find certain reporting features and non-profit licensing aspects confusing. Perfect for gathering customer and employee feedback.

  • Best for small, medium, and large businesses.

  • Ideal for Healthcare, Finance, Education, Real Estate, and Marketing.


Sogolytics features

Supported

Surveys can be shared via email with customizable invitations and tracking.

Supported

Surveys can be embedded on websites with customizable display settings.

Supported

Sogolytics supports branching logic based on respondent input using single and multi-question branching.

Supported

Sogolytics allows sending survey invitations via SMS.

Supported

Sogolytics allows gathering feedback via surveys and analyzing results.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Sogolytics reviews

We've summarised 252 Sogolytics reviews (Sogolytics TrustPilot reviews and Sogolytics G2 reviews) and summarised the main points below.

Pros of Sogolytics
  • Flexible data analysis and reporting.
  • Excellent customer support.
  • Easy to use and customize.
  • Robust security measures.
  • Provides non-profit licensing.
Cons of Sogolytics
  • Some of the report saving functionality can be confusing.
  • Non-profit license renewal is inconvenient.
  • Non-profit license expires each year without notification.
  • Survey distribution isn’t very intuitive.

Sogolytics pricing

The commentary is based on 6 reviews from Sogolytics G2 reviews.

Sogolytics offers a free version with limited features and several paid plans. Users appreciate the affordable student pricing and non-profit options. Some find certain features require higher-tier plans, occasionally creating cost barriers. Overall, the pricing is generally considered reasonable for the value provided.

Users sentiment

Strongly negative
-1

See the Sogolytics pricing page.

  • Sogolytics has a free plan.

  • Sogolytics has a free trial.

Basic
Free

Basic plan with essential features and limited responses.

Plus
299

Plan with more features, responses, and support.

Pro
788

Plan with advanced features, higher responses, and priority support.

Premium
1188

Plan with the most features, highest responses, and premium support.


Sogolytics alternatives

  • Logo of Zonka Feedback
    Zonka Feedback
    Gather feedback anywhere, understand it, and improve experiences.
    Read more
  • Logo of SurveySparrow
    SurveySparrow
    Create engaging surveys. Boost response rates. Gain valuable insights.
    Read more
  • Logo of Survicate
    Survicate
    Gather customer feedback anywhere, analyze insights, improve experiences.
    Read more
  • Logo of AskNicely
    AskNicely
    Frontline feedback boosts customer happiness and team performance.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Powerful surveys and analyses for actionable insights.
    Read more
  • Logo of SurveyLab
    SurveyLab
    Create, distribute, and analyze surveys with powerful reporting.
    Read more

Sogolytics FAQ

  • What is Sogolytics and what does Sogolytics do?

    Sogolytics is a user-friendly survey and experience management platform ideal for businesses seeking robust reporting and security. It facilitates survey creation, distribution, analysis, and action to enhance customer and employee experiences across various industries, including healthcare, finance, and education.

  • How does Sogolytics integrate with other tools?

    Sogolytics integrates with platforms via webhooks and APIs. It offers integrations with popular tools like Salesforce, Mailchimp, and Zapier, enabling automated workflows and data synchronization. This expands Sogolytics' functionality for various business processes.

  • What the main competitors of Sogolytics?

    Top alternatives to Sogolytics include Qualtrics CoreXM, SurveySparrow, and Zonka Feedback. These competitors offer similar survey and experience management features, often with advanced analytics and reporting capabilities. Microsoft Forms and PickFu are also viable alternatives for simpler survey needs or quick polls.

  • Is Sogolytics legit?

    Yes, Sogolytics is a legitimate survey and experience management platform. It receives positive ratings on G2 and TrustPilot, with users praising its ease of use and robust features. Sogolytics offers strong security measures and flexible data analysis, making it a safe and reliable choice.

  • How much does Sogolytics cost?

    Sogolytics offers a free Basic plan for individuals and small teams. Paid plans are Plus at $299, Pro at $788, and Premium at $1188, each offering more features and responses. Contact Sogolytics for pricing on their advanced software solutions. Is Sogolytics worth it? It depends on your needs and budget, but the free plan offers a good starting point.

  • Is Sogolytics customer service good?

    Sogolytics' customer service is consistently praised in reviews. Users highlight the quick responsiveness and helpfulness of the support team, describing them as "super responsive," "excellent," and readily available to resolve questions and provide solutions. Many reviewers appreciate the personalized support and proactive assistance from their account managers.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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